Friendly, helpful, professional people made renting a pleasure. A++
Rocky M.
Customer Reviews for The Wood Shed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great experience renting here easy pick up easy return. Merci
Ernesto M.Nothing this location is top notch
Robert V.The staff was friendly and precise.
DAVID D.Linda and her worker was friendly and polite. Great service just a busy place.
Hannah N.Nothing. Kelly is top notch!
William M.Great people and service
KEVIN O.Kelly and her mom are great. They gave me all the information i need to be prepared for the rental. It was a breeze. They patiently listened to every problem that I encountered. and helped resolve them to utmost satisfaction. e.g My Movers didnt make it. They were able to accommodate and move my rental. Moving is always stressful and they made it a breeze. They are an awesome team.
AYNIPULLY R.Kelly was Awesome! Friendly,helpful an very easy to deal with!
Fellis L.It was a great experience. All three of the staff that we met with were amazing and very helpful.
RIchard G.Always great friendly customer service
Cheryl Y.Get more equipment at the uhauls closer to my address
John T.Make sure all equipment is on site for customer pickup Don't make customer drive to another uhaul facility to get remaining equipment
Jeffery T.wonderful customer service!
Dion B.I was given the wrong paper work for the truck I rented. when I brought the errors to their attention when returned the truck I was told it's my responsibility to check the paper work that I was given. When I returned the truck I noticed that the miles was wrong and gas level that was also marked wrong. The paper work that I was given was for a 20 foot truck with someone else's signature. I rented 10 foot truck and that is what I signed. I still don't know how many miles I paid for. $20 for the truck, $15 for the insurance ($71 total). How did they determine the out/starting miles? This is my first bad experience I have ever had with U-Haul.
WILLIE R.Let the customer drop off the trailer at the nearest trailer rental location.
William K.Excellent Service
alex S.No improvements needed ,👏🏼👏🏼🏆🏆🏆🏆truly shows you how amazing that business treats customers 👏🏼👏🏼,everyone was great thank you guys , very clean, professional , had my truck ready to go will be back
Cecylia R.Excellent service à la clientèle
Guy H.Very nice respectable professional people
Tonya H.Paul and Jeff are great to work with and they always have the van I need ready to go.
Gary P.The equipment was not clean but it was okay
Coni W.Great customer service, friendly, easy to work with.
Michael C.Excellent customer service!!! The folks at The Woodshed made renting a U-Haul easy. I highly recommend this location for all U-Haul needs.
James H.Great group of people
David C.They were all very kind and very helpful. They went above and beyond to help out with the issues I had with the location in Georgia.
haley M.All employees were friendly, courteous and professional upon my arrival and also when I returned the cargo van. Thank you. Jack Spitler
Jackie S.Very nice people great service
Kenny A.There was a long wait to check in and as a result my online check in was cancelled but UHaul. Not the fault of the location but still a bad experience. After paying for mileage and insurance my $19,99 rental ended up being $50. Next time I will rent a pickup at Home Depot.
Mary Jane W.Very unorganized - not clean - not professional - internet issues, which made my pick up take 45 minutes longer - truck was very dirty - they hooked up my car on the tow dolly incorrectly and my straps came undone throughout the trip - this is NOT the location I originally selected b/c I had foreknowledge of this, but somehow I got transferred to this location. They did not go over the truck with me or ask if I had any questions. I picked it up with only a 1/4 tank of gas and uncleaned inside. The ONLY positive was: the guys who work there were very nice.
David S.Everything here is very organized and look good.
DAVID K.First time here and this location is out of my way but I will always rent here for now on. The BEST service I have ever received from a UHaul dealer
Justin P.Very friendly and helpful
cole N.Great bunch of guys always professional and equipment's ready. I have no complaints and would recommend to anybody
Richard M.Both manager and staff were funny and made the experience wonderful! We have to move from storage to our new house and will be calling y'all up!! Thank you!!!
Krystin R.You are doing very good. Keep doing that way
Victor J.Stressful place, They over charged me after I showed them the gas was not what they said told me they would take care of o It never did.
Eric M.Everything was great
Jeffrey B.Always great service!
AnnB B.Buen servicio
Michelle A.Very long wait time to check out not very professional staff. I paid for 59 miles and only used 30 something and put gas back and they still charge me for gas and all 59 miles I forgot to take before and after pics but have my receipt for gas . I will never use this location again. Stick with actual uhaul companies.
NINA B.Notified staff at this location. Problems encountered during trip and will be getting a call within 48 hrs about dispute
Tanner H.All was good
Marie D.The truck was brand new with 1500 miles it smelled like an ash tray with holes burnt in the seat seems like there is a way to hit the people who think no smoking does not apply to them If you charge them a 500 clean up fee maybe they will read the sign no smokin
MICHAEL H.This is the second time we have rented from this location. Both times were great experiences! The employees were super nice, and made the process so easy. No wait times! Thanks for an efficient and stress free rental experience! Truly appreciated!
Patricia S.Have drop truck at this location before. Convenient and customer service friendly
Cheryl Y.Customer service to pickup was great but the guy who called about the return is an asshole. I will NVR use this location again
Maria C.Didn't get my deposit back
Marty R.Staff was super personable and friendly. Easy pick up and quick. Fortement recommandé!
Crystal E.The wood shed has the best customer care that I've ever seen or used with U-Haul. Just want to thank him so much for everything they do
Brian W.