Le client n'a pas laissé de commentaire.DEVERE A.
Customer Reviews for The Wood Shed
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Valrico, FL 33594
(at Valrico Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 5h pm
- Dim : 1h pm à 5h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I did the online/ phone pick up at 7am. They put the wrong key in the lock box. I couldn't get the correct key to the uhaul I reserved until 9:30. Then when I got there they didn't seem to care and blamed the uhaul website. I was 3 hours behind on moving and ended up finishing around 1am.Samuel B.
Le client n'a pas laissé de commentaire.SANDRA W.
Le client n'a pas laissé de commentaire.WILLIAM J.
Le client n'a pas laissé de commentaire.THADDEUS W.
Excellent customer service, kudosOLGA R.
Le client n'a pas laissé de commentaire.Ron K.
This very nostalgic "Shed" is managed by a man that provides GOOD customer service. Such a rarity.robbie R.
Both men working there were very helpful and provided great customer service. I'll def rent from here againVINCENT A.
This location used trucks with the engine lights on, the male moving the trucks was drunk on the job, the truck had noticeable damage to the box the rep refused to annotate.Christian V.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.Clovis P.
This location was great!! The staff was very nice and helpful. I will use this location again.Ophelia T.
I would start by saying the people were nice at the location, however, I received my truck with only 1/4 tank of gas. Had to fill the tank with gas to get to destination. Ordered an appliance dolly when rental was booked but when I got there no dolly was available. Representative said the location only has one, REALLY? Your a moving company!!! Was sent to another location to pick up a dolly. Very dissatisfied with my experience. I took the time to reserve a truck and an appliance dolly and none was available. Had to use precious time and gas to go to another location only to find the location I was sent to for the appliance dolly did not have one. The only thing they had was a regular dolly. Highly unprofessional and disappointing. Rental was very expensive for only having the truck for a few hours. Also the gas noted on the bill was not accurate. I will not be using Uhaul againâ€¦. Poor value for the money! I spent $127 and I had the truck from 12:30 PM until 3:30pmâ€¦ at the end of the day I will not recommend uhaul in the future.. sadâ€¦Bobby K.
Map Integration.Peter P.
Le client n'a pas laissé de commentaire.BRANDON B.
Le client n'a pas laissé de commentaire.LANCE L.
The rental was clean, ready to go, and when we needed to keep it for an extra day the owner was completely okay with it! The one disappointment is billing.. it's a U-Haul truck, I Mentioned about taking it through a car wash before returning and it was deemed unnecessary. In front of the office, we cleaned the truck of all debris, and even used armorall to clean the dash and doors. They charged a $25 cleaning fee and also had the mileage logged wrong on the sheet, so I snapped a photo of the fuel level and the rental agreement, but was still charged $5/gal x3 to get it to a level that I didn't pick it up at. Very unfortunate, and I emailed the invoicing center for the $40+ but have heard nothing.Jeffrey B.
Sluggishness in U-haul's systems/internet connection made the check-in process really slow.Mark Z.
Everyone was so friendly and helpful. Fast check in and out. Will use this location again in the future. Merci les gars!Tracie Y.
This was hands down, my best experience with uhaul in all my years. #1 Quick and efficient. #2 Friendly. I will pass other uhaul locations to go here. And no, I don't know the owner or anything. Just needed to borrow a trailer.JEFFREY G.
Le client n'a pas laissé de commentaire.KRISTIN L.
Le client n'a pas laissé de commentaire.RONALDWILLIAM K.
Absolutely great experience a very friendly and funny stuffARIEL G.
Le client n'a pas laissé de commentaire.MICHAEL E.
Exceeded expectationscharles H.
Le client n'a pas laissé de commentaire.JOSEPH V.
Wash the truck and trailer.KENNETH R.
Le client n'a pas laissé de commentaire.ERic L.
There was nothing wrong with this location but we were given quite the runaround to get our uhaul that we reserved one week in advance. This location was not conveniently close to our location and we were told last minute that we needed to come here if we wanted a vehicle. This makes me not have trust in using your service again. For the money we pay and process we go thru in advance to secure a vehicle, we should be provided with one at the location we reserve it at.Danielle S.
Update office equipment. Outside helper was outstanding.Ken L.
Le client n'a pas laissé de commentaire.JUAN K.
Le client n'a pas laissé de commentaire.JOHN K.
Nothing. Exemplary Service!!Belinda W.
Le client n'a pas laissé de commentaire.LUIS O.
Great folks at The Wood Shed. U-Haul is awesome!ROGER F.
everything was perfect. The man that helped me was fabulous!ROSEANNE B.
Le client n'a pas laissé de commentaire.Carmen O.
The location itself was great. However, the website told me it was only going to be around $86 but on the day of rental it was actually $134.Matthew C.
I was deeply disappointed with The customer service offered by Rosa at 813-247-5016 today. I had a reservation for a 15 foot truck @ 11:30 in Brandon and she called me and told me the truck was promised to another customer. I had a reservation, how can they give the truck to someone else??? What good are reservations if you aren't going to honor them? Why didn't the other customer have a reservation and they got preferential treatment? This has no bearing on all the other help I got from Bloomingdale and Valrico, they were awesome, but Rosa? Worst experience ever and she would not even see if she could find another truck. She told me all the trucks are rented and she would call me back if she could find one. Lmao! No call back no nothing. RJ from Bloomingdale called and found me a truck and even offered me $50 for all the trouble I had had.Howard W.
Paul was outstanding! Helpful and efficient.SUSY C.
Le client n'a pas laissé de commentaire.PILAR C.
Best customer service experience ever .GERALD T.
Le client n'a pas laissé de commentaire.CHRISTIAN A.
Had a problem with the drop off. I was charged an extra day and extra mileage. Make sure everything is good at both locations.LUIS O.
Trailer lights were broke when I picked up the unit, repairman said he fixed them. After traveling on the freeway for 2 hours lights were inoperable againMICHAEL B.
Double check everything...Luis O.
Le client n'a pas laissé de commentaire.RUSSELL S.
Le client n'a pas laissé de commentaire.SARRELL M.
Le client n'a pas laissé de commentaire.Michelle G.
Very nice people. Hooked everything up for us. Excellent emplacement!Ross W.
Le client n'a pas laissé de commentaire.BRYON P.
Le client n'a pas laissé de commentaire.BRYON P.
Le client n'a pas laissé de commentaire.DEAN M.
Friendly, prompt. Truck fine. Great experience.MICHAEL Z.
Both men were a delight to do business with.Michael B.
Truck was filthy inside and out and had been smoked inHarold P.
Thanks to Paul.AMANDA S.
Le client n'a pas laissé de commentaire.ROGER P.
Le client n'a pas laissé de commentaire.Armani W.
Le client n'a pas laissé de commentaire.Matthew S.
Excellent customer service. The staff was professional and friendly. It was a pleasure doing business with themJoelyn B.
The Wood Shed provides excellent service.Leonard M.
Le client n'a pas laissé de commentaire.JAMES J.
Le client n'a pas laissé de commentaire.RUEVEN M.
Le client n'a pas laissé de commentaire.CYNTHIA S.
Le client n'a pas laissé de commentaire.Nicole S.
Great job in a out no waiting and hassle-free !DAVIDA S.
Why renters have to submit copy of driver license every time we rent. If recurring customer with account and copy of dl on record, same home address, and credit card on site, then make it a bit easier for repeat customers.MIGUEL R.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.Joel P.
Le client n'a pas laissé de commentaire.DONNA M.
Le client n'a pas laissé de commentaire.Desiree F.
Le client n'a pas laissé de commentaire.LINDA G.
The staff and service were great!Johnny D.
Le client n'a pas laissé de commentaire.Paul A.
Le client n'a pas laissé de commentaire.PLUMMER'S W.
Le client n'a pas laissé de commentaire.JAMES R.
Customer service was great!Jonathan D.
Le client n'a pas laissé de commentaire.AHMAD A.
Le client n'a pas laissé de commentaire.JUAN R.
Le client n'a pas laissé de commentaire.DOUGLAS H.
Le client n'a pas laissé de commentaire.Reginald V.
Great customer service!JOHN M.
Le client n'a pas laissé de commentaire.Robert B.
No improvement needed. Good experience.DAVID M.
This site has always been great. The staff is courteous, professional and friendlyPLUMMER'S W.
Quick and easyCynthia G.
Le client n'a pas laissé de commentaire.KENNETH R.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.IDA J.
Paul Blake, the manager, and Linda the owner of this facility are great to work with and it is a nice, calm set-up. They help you get set up and disassembled and are just nice folks. To quote Paul; â€œthey got you like a buttermilk biscuitâ€. Thank you All the bestgreg E.
10/10 would rent from again. Guy was awesomeCHRISTINA W.
Le client n'a pas laissé de commentaire.JEANINE R.
The truck had a nail in the tire with a slow leak.Dana T.
This Location is Excellent very personable service, fast, friendly and considerate.Richard C.
Great service stopped in last minute!! In and out with trailer quick!KEVIN H.
Le client n'a pas laissé de commentaire.ANGEL K.
Absolutely recommend this location-very friendly, fair & honest. Lost my credit card in the parking lot. Owner found my card & called my house before I got homeDale S.