Mike is excellent, considerate, and professional, thank you very much!HOLLY H.
Customer Reviews for The Worm Bookstore
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sedona, AZ 86336
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 12h pm à 4h pm
- Mar - Sam : 8h am à 5h pm
- Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
- 9/29/2021: 8h00 am - 12h00 pm
- 10/10/2021 - 10/18/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The equipment was fully functional but really filthy, can't you get organized to have these equipments clean occasionally? Does not give a good/caring impressionALAN P.
Nice placeSUZANNE P.
Le client n'a pas laissé de commentaire.GARRY Y.
The owner is really nice and helpful!MICHAEL R.
Le client n'a pas laissé de commentaire.KENNETH C.
Le client n'a pas laissé de commentaire.DONALD B.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.KRISTA C.
Easy location terrific service highly recommend itâ€¦Michael H.
Le client n'a pas laissé de commentaire.India P.
Le client n'a pas laissé de commentaire.LANCE S.
The trailer had a film of motor oil on the floor. No fun trying to load into without slipping, and certialy no good for my belongings. I had to mop the whoole thing out with solvent in order to use it. UHaul charges a fee if you leave the trailer dirty. Do I get to charge UHaul for the same?DANIEL H.
Le client n'a pas laissé de commentaire.ERIK S.
Everything was great.. price, vehicle was wonderful, pick up and drop off super easy Thank you!!Jen K.
Great customer service! I had changes in my schedule and they extending flexibility.WHITNEY M.
All great.DANIEL H.
Nothing, everything went very well.PETER K.
Worked with me on the rental and helped me get exactly what I needed for my haul. I'll be back.CHRISTOPHER B.
The Worm rocks!MARK T.
Great guy to work with and took care of us really well. Rental was easy and no issues with anything. A great experience!BRUCE M.
Most friendly and helpful uhaul location that I have ever dealt with.GERALD C.
Le client n'a pas laissé de commentaire.DANE B.
Le client n'a pas laissé de commentaire.ANGEL B.
Super easy, super friendlyROSALIE M.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.WILLIAM S.
Very helpful and courteous service. Easy location to get around for pickup and drop off.JASON T.
This location and the gentleman who helped us was great! However, your website was an unpleasant experience to say the least! I requested a location near me (across the street!) and the truck was unavailable so I received a call telling me to pick up at a different location. Only to receive a call the day of, telling me to pick up at yet another location. Which was further away yet! Funny thing, after being told there simply was not a truck available at the second location and I had to pick up and return to the third location, we drive past the second location on our way home and saw three trucks parked at the second location! So my overall bill was much higher than it would have been and that was pretty disappointing, because of the extra miles involved. Next time, I'll consider a different company based on this experience alone.RHONDA V.
Le client n'a pas laissé de commentaire.GAIL V.
Le client n'a pas laissé de commentaire.Pamela M.
Excellent customer service and clean vehicle. Will use again and will recommend to others.JOSHUA B.
Le client n'a pas laissé de commentaire.John S.
Drop off was assisted by telephone, all questions were well answered and advice helped greatly.STEVEN M.
The mobile check in was a disaster and we will never do that again. The app would not take and upload a photo as required. Call cust service and was on hole for over 30 minutes and then took her another 20 minutes to assist us and send a different link to complete the return of the truck. A complete waist of time. We will only rent from here when Mike is available.BRADLEY C.
Le client n'a pas laissé de commentaire.RANDY O.
Le client n'a pas laissé de commentaire.JAMES G.
Will returnCURTIS E.
Owner is super wonderful. He is knowledgeable and helpful. He is always pleasant and friendly. Michael cares about his customer and his equipment. Thank you for having the best owner.MICHELE I.
Le client n'a pas laissé de commentaire.RICHARD R.
Le client n'a pas laissé de commentaire.DEBRA S.
Mike was great and so was the truck! Heartily recommend this Uhaul location.LARRY JAMES P.
Le client n'a pas laissé de commentaire.wilbur B.
Le client n'a pas laissé de commentaire.STEPHEN E.
The owner is a great man very help full to my needs, I'm the owner of Reliable hauling llc, when My trailers are having maintenance done and I need a trailer thier is always one thier at my disposal!FRANK D.
Le client n'a pas laissé de commentaire.wayne F.
I have rented from here before. Mike is a great guy and always helpful.Andrew G.
Le client n'a pas laissé de commentaire.Kearney S.
Everything was great! Truck was ready, attendant was friendly and had good customer service!BONNIE B.
Le client n'a pas laissé de commentaire.STEPHEN E.
Nothing specifically but I do suggest that that location gets more trucks actual trucks just regular pick up trucks I think it would be a good thing because they only have a couple and they're always gone and I think that that location it's at least another three but then again that's just my opinion thank you very muchFRANK D.
Le client n'a pas laissé de commentaire.Kearney S.
I had made my reservation to pickup a truck in Flagstaff, AZ. I was then told a few days before I was to pickup the rental that I had to drive an hour away to get it in Sedona. This was very unfortunate for me and cost me a lot of extra time. I was not pleased to say the least. The person I dealt with in Sedona was helpfulCOLIN K.
Dismounting the trailer hitch took some doing. The latch stayed put, I guess it has to be that way to stay on the ball, a good kick dislodged it. There is no spring release.STEVEN M.
Le client n'a pas laissé de commentaire.Daniel G.
The Worm Bookstore location was terrific. Fast, Clean, helpful, good customer service, friendly and attentive.Jason W.
Great experience in every way.GREGORY D.
Micheal was very helpful, patient and was very transparent about his service, no surprises. MerciALEX R.
The gentleman running this location is very knowledgeable and helpful. We were able to pick the equipment up at his site, even though U-Hauls are in high demand and this is a smaller location. He made a trip to another location to pick up the trailer for us. Recommend renting here!SANDRA T.
Mike's great!CHRISTOPHER C.
Add a couple more chairs for when there's already a customer being served and a person has to wait. As is there's only one. :)BRIAN W.
Le client n'a pas laissé de commentaire.Marc S.
UHaul was old and had patched roof damage and other old damage. That said the trailer was solid and performed well on our 1100 mile trip.JAMES H.
Le client n'a pas laissé de commentaire.Kenneth M.
Le client n'a pas laissé de commentaire.WILLIAM WALKER W.
Le client n'a pas laissé de commentaire.THOMAS B.
Michael was excellent, knowledgeable & location clean & impressive!WILLARD S.
This is the best Uhaul experience that I've had in my decades of using Uhaul.ALICE D.
Is as perfect as it gets!ALICE D.
Convenient location for drop-off.Suzanne T.
Confirmed reservation, was told they didn't have the vehicle. Had to drive 40 MILES to get another. Called "traffic" , lady hung up on me. Wouldnt cover my extra mile costs. Mike at the book worm was cool. This company is CRAP!MICHAEL R.
Helpful stuff Michael is Amazing with his customer serviceYUSEF A.
Great location, Mike made everything go smoothlyâ€¦ Will recommend this location to friends.MICHAEL R.
It was great no improvement thank you that locationPETER W.
Le client n'a pas laissé de commentaire.BERNARDO H.
Le client n'a pas laissé de commentaire.RACHEL R.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.Ronald A.
Quick & easy drop offRandall W.
Le client n'a pas laissé de commentaire.Kerri S.
My drop off was planned over a month in advance. When I called on 6/22 to drop off the truck, their recording stated they were closed until 6/24, and "call the 800 U Haul number for help". They could have sent me an email in advance telling me about the closure. They could have called me in advance. They did NOTHING. I made 2 calls to the 800 #, spending a lot of time on hold, waiting. Finally the person at the 800 number walked me thru the drop process.Raym H.
Mike is a great guy. Very helpful would use this u haul again!!DENNIS N.
Great serviceARTHUR B.
Le client n'a pas laissé de commentaire.JOSHUA D.
Owner, Mike is professional, efficient and friendly. He goes above and beyond normal customer service. Thank you for such excellent support.MICHELE I.
Le client n'a pas laissé de commentaire.GENEVIEVE D.
Confusing drop off location. I think u Haul could cover the 0,17 cents they charged for going over the milage. the wait time to call customer service was very long.James J.
The gentleman who checked me in was very nice. The location for drop-off couldn't have been more convenient and I will definitely use this spot again! I was so pleasantly surprised by my entire U-Haul experience that it seemed totally seamless! Merci.MARY K.
some customers are short stature. adjustable seat & steering wheel always welcomeKAREN W.
Once again, there is a very nice and helpful employee there.PAUL D.
Mike is amazing.TYLER C.
The manager does an excellent job.RONALD A.
Evrything was great, i always enjoy working with this locationDONALD R.
No improvements to suggest. Mike is Freaking Awesomesauce ðŸ¤˜JAMES W.
Le client n'a pas laissé de commentaire.MICHAEL G.
I cant not view the receipt and believe ive been billed incorrectly.Tammy J.
Le client n'a pas laissé de commentaire.LAURA A.
Great serviceMADAK K.