Le client n'a pas laissé de commentaire.
Jim D
Customer Reviews for Thomas Nursery & Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Leave it alone, if it ain’t broke don’t fix it :)
Michael RThe owners of Thomas Nursery are fabulous !
DAVID BRenting the truck was horrible. We requested a place close to us & ended up having The location changed twice. We drive over on Friday to pick up after hours & the keys were not left in the box for us. We then had to drive back over the next morning. Upon arrival the staff was amazing & very apologetic for our inconvenience.
Kenneth MS.O.
Keneshia WVery good people.
WILLIAM PRyan provided excellent customer service. He is a true asset.
Michael BVery easy rentals
Darren BGreat Service and very respectful people
Jayden BVery courteous and helpful staff! The rental I reserved was late coming in from the previous rental and the folks at Thomas Nursery did everything they could to get me out the door as quickly as possible. Great people!!!
Nathan PVery helpful and was very quick!
RONALD MIf I rent a trailer the chances of having the wire hook up is slim. This should be provided seeming how it is required to legally pull the equipment rented.
Christy FThe rental was in horrible mechanical shape. No pick up when gas pedal was pressed and the steering alignment was so bad it was hard to keep on the road. In my opinion it's not a safe vehicle for rental in its current state.
JEFFERY DIt took 4 trailers before I had a good one. The owner got mad and snapped at me because I refused to keep connecting my truck to trailer to find a good one. Said that is the only way to see if they are good. They mixed trailer numbers, one trailer had fender falling off. One had light out. Another had piece welded to fender ramps to prevent full stow on ramps making trailer too low, an inch from the ground.
Don WThe one problem was the location of the keys. There was a lock on the main gate so you had to walk up and down an embankment to get to the key location. If the location is open it appears it would be better or they need to move the key box for 24/7 access.
Sherry BThey did great no complaints here
valerie mThis location ans easy to find. The app checkout process was super easy and explained everything . My only suggestion would be to have the lock key drop box closer to the gate for after hour pickup. We had to climb the fence to access the key drop box by the stores front door.
Kristi SGreat experience!
Robert GEasy and efficient drop-off
Howard BYou charged me twice for the truck I want my money back
RICKY MWe lost tread on one tire and had to do a service call. Not sure they could have anticipated. They were helpful and directed us on what to do. Would use them again.
Paula BGreat representative Good equipment.
zed kDid not have the dolly ready. Took almost 30 minutes to get it. Truck was not clean.
Timothy KWill rent from here again
Mark KThe price
Yasmeen GBring the price down some on renting a UHaul for only for renting for couple hours up to 6 hours. The pricing shouldn't be that high if you only using it for the day you rented it out
Devin PExcellent service from everyone there.
Charles DAucun
Cullen SVery nice, helpful and efficient
Rosanna RNothing, everyone was very helpful and friendly.
Dennis RMaybe you could have more of the larger trailers available
Cary Atold that auto transport had something wrong and they insisted did not. Had to call and arrange to swap out because there was a serious problem. The location originally rented from told us they were gling to tell uhaul not to allow us to rent again...horrible customer service at location in Farmerville Louisiana
Darrell APrompt and courteous service
WILLIAM PDon't double book the same trailer.
Lonnie BFamily owned and operated. Special people.
CULLEN SThey were great to work with and kept me up to date on any changes that had to be made.
KARL GEverything was smooth sailing receiving & delivery the 4x8 utility trailer
Terry AThey were closed when I dropped it off. The drop off location is behind a gate which would be difficult for elderly people to access and terrain is steep.
Bobby BI was supposed to pick up at a location in Greenville ms. They did not have my truck. The man at king's tire in Greenville ms was incredibly rude and would not help me at all. Said he didnt have my reservation and that's the end of it. A gentleman at Virgil's smoked meats was very helpful and gave me a number to call to get help because the 1800 number I had was not even taking calls. I ended up driving 100 miles out of my way to get a truck and 100 miles back to my house. The experience was horrible. You need to do something to insure your customers have a truck waiting when they have a reservation
Crystal AMake sure the equipment will be where you say it will be
clifton fDrop off box was behind a locked gate and not clearly marked. We left truck on their adjacent lot with other trucks but had to go thru a ditch and using flash lights finally located after hours key box.
SHELIA HDropped off after hours. Location yard was unaccessable and had to park the truck next door.
Mickey AOutstanding location and customer service. Mrs Paula got me in and out quickly. Thanks so much!!!
Cullen SOutstanding little country store.
William LCouldn't think of a single thing you could improve upon ! Great people at Thomas's doing a great job !!!!
Rhonda RWell pleased with experience
Charles C