Évaluations des clients Thompson Valley Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Thompson Valley Self Storage

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Amy F. le

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Owner was super friendly and helpful. Pleasant to rent from.

Barbara D. le

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Advise me in advance, not the morning of, that the trailer I reserved wasn't available and that if I wanted it I would have to drive another 15-20 minutes further one way. That is not good customer service!

Dominic T. le

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I was very unhappy with the fact that my original pickup location did not happen because of no truck availability and then the fact that my pickup at this location was late. I had to drive 1.5 hrs to pick up my truck an then wait an additional 4hrs for it to be ready. Finally, I was charged an additional 2-days on my rental, which I believe should have been handled differently considering I lost 1 1/2- days due to the availability of trucks.

Jeff D. le

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Le client n'a pas laissé de commentaire.

Gary H. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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Le client n'a pas laissé de commentaire.

john s. le

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Keep up the excellent service,thank you.

Trisha P. le

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Great customer service!!

Patricia N. le

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Great customer service and truck was mechanically sound.

DAVID W. le

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Le client n'a pas laissé de commentaire.

Ricky D. le

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The owners were amazing and so friendly. We will be back!

george t. le

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Le client n'a pas laissé de commentaire.

Jack H. le

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Le client n'a pas laissé de commentaire.

Gabriella S. le

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Nothing to improve, absolutely loved the workers nice and friendly and even gave my kid candy and a small money bank that resembles a uhaul truck that he absolutely loves and will be going back to this location if we need to move again!

FREDRICK K. le

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Le client n'a pas laissé de commentaire.

Lawrence L. le

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Le client n'a pas laissé de commentaire.

Dan S. le

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Very friendly staff.

Dana H. le

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Everyone was great. Kind, smart , helpful. Thank You! Happy Thanksgiving

Calvin E. le

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Le client n'a pas laissé de commentaire.

Joe L. le

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Le client n'a pas laissé de commentaire.

Ann S. le

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Le client n'a pas laissé de commentaire.

Laura J. le

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Le client n'a pas laissé de commentaire.

Mary F. le

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The pickup location was changed without my knowledge after 10 pm the night before my move. It delayed my move by hours. I will be placing a very negative yelp review

John P. le

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I pulled on the property he came out assisted me with unhooking the trailer we walked in I signed paper and I left clean very efficient and professional people very nice

Amy C. le

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Gentleman was super helpful and friendly. :)

Pete S. le

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You slimy mother fuckers changed and cancelled my reservations and cost my business a lot of time and hassle on pickup. I reserved a Uhaul from Fort Collins and had to pickup and return a different truck from Loveland. You also attempted to overcharge me for my order and I had to argue and dispute every step of the way. Uhaul is untrustworthy and unreliable. Borderline fraudulent fucking crooks. You are despicable. FUCK YOU!!!!

Charles S. le

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Le client n'a pas laissé de commentaire.

jody g. le

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Le client n'a pas laissé de commentaire.

Sally I. le

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Le client n'a pas laissé de commentaire.

Helen J. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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The trailer light was held in by barely usable rubber; old and cracking

Joseph B. le

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This was a late night drop off, so I did not see any staff, however they weer very helpful the next morning in checking the equipment in after the phone app failed to work properly.

Nera G. le

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I had not one but three inconveniences at three different U-Hauls the first one was not ever there and there was me as well as another customer sitting outside forever waiting for our truck then I went to the second U-Haul where I got extreme attitude from the gentleman working at that location is extremely nasty to me and I proceeded to get in a confrontation with him outside of the U-Haul as he's trying to tell me to get off of his property because he was nasty with me? U-Haul number 3 had the truck to accommodate me without any attitude which was nice however it was a one way drop off and so I ended up having to drive all the way to a different city which was just an inconvenience again for me I was trying to get the truck pickup and drop-off in another city which was convenient based on where I live but that just was not possible apparently I had to get the truck in a completely different City and return it back there later that night I had an infant to deal with and this excursion of hours behind extra mileage driving exhaustion and frustration was totally unnecessary I will never use U-Haul again.

Kenneth B. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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You need to include ramps with these trailers to help loading and unloading

Lance J. le

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Excellent service, and the nicest people. Was initially second guessing my choice since I had to drive so far out of my way to pickup/drop off, but these folks were so nice that I'll definitely return to this location when I need another U-Haul. Thanks again!

TODD B. le

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Le client n'a pas laissé de commentaire.

KENNETH B. le

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Le client n'a pas laissé de commentaire.

Nancy Ann H. le

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Smooth move....thanks!

Terry C. le

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Le client n'a pas laissé de commentaire.

Monica L. le

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Love this place and the people that run it. Second time I returned a truck here. I also had a storage unit here for 15 months. Could now ask for better service anywhere!

Dominick G. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Le client n'a pas laissé de commentaire.

edward a. le

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Le client n'a pas laissé de commentaire.

Kevin A. le

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Le client n'a pas laissé de commentaire.

barbara k. le

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Le client n'a pas laissé de commentaire.

MJ O. le

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Le client n'a pas laissé de commentaire.

gary l. le

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Le client n'a pas laissé de commentaire.

Ben C. le

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Easy to drop off and the staff was very helpful and made the drop off very easy.

virginia c. le

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Le client n'a pas laissé de commentaire.

Robin S. le

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Le client n'a pas laissé de commentaire.

Ruth S. le

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Le client n'a pas laissé de commentaire.

Jim S. le

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It was NOT the location! It was lack of Maintenance by Uhaul. Power steering line was replaced but still leaking all over the inside fender cowl. AC was not charged and went out on the first day of a 5 day trip. The right windshield water supply was broken so I had to clean at every gas station. The front oil pan was dripping and had to put 3 quarts of oil in the engine. The drivers and passengers door rubber gasket was ineffective to keep outside air from entering the cabin while the AC was out. Emergency road service REFUSED to send repair for AC until I insisted. How can Uhaul put anyone on the road without even servicing these types of repairs???? Rough, horrible and hot ride for a 74 and 67 year nursing, oiling our way to Texas. Your Road side was Deny, Deny and make me drive 70 miles and 3 more hours after 5:30 out of my way. Told me State Law prohibited AC roadside repair. Finally sent a man with Freon but had told him the fan motor was not blowing? WRONG! Why did you ask about the location? Has nothing to do with how U maintain your trucks. Uhaul put us through 4 days of Hell. You owe me a refund for all the service , oil, and Dextron for the Power steering.

Scott f. le

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Le client n'a pas laissé de commentaire.

Steve C. le

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Le client n'a pas laissé de commentaire.

Richard R. le

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Le client n'a pas laissé de commentaire.

Scott E. le

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Just dropped off didn't see or speak to anyone

David B. le

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I received outstanding customer service.

William E. le

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Smooth rental process made my move less stressful.

Ron W. le

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Le client n'a pas laissé de commentaire.