Overcharged 5,00 $ for blankets 12 vs 6. I emailed asking for an adjustment and haven't received a response. Otherwise everything was greated A.
Customer Reviews for Thriftee Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Los Angeles, CA 90026
(No customer parking)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 6h pm
- Dim : 8h30 am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Literally no comments, everything was seamless and as easy as could be. Pick up and drop off took all of 5 minutes if that. Fortement recommandé!Elizabeth M.
Excellent service à la clientèleVladimir D.
Very nice people working at this location!Scott M.
Le client n'a pas laissé de commentaire.Marianne V.
Le client n'a pas laissé de commentaire.Rosette S.
What absolutely shines at this location is the customer service. Every person we dealt with was kind, helpful, generous with their time. The staff here really goes above and beyond. I'd recommend to anyone and will definitely be back.KATHLEEN M.
Le client n'a pas laissé de commentaire.JENELL P.
Felipe is AWESOME and provided fantastic customer service.Jane H.
Le client n'a pas laissé de commentaire.Ivan A.
The man checking us out was so wonderful. It was a stressful day, and he made getting the truck easy and delightful. Merci.Milly S.
Le client n'a pas laissé de commentaire.Joshua E.
Le client n'a pas laissé de commentaire.PRISCO M.
Very easy process, would use them again!Aneesa C.
Exc3lnet3 servicio srta..Sonia 1717 glendaleJUAN C.
The entire experience was super easy and smooth. Most importantly the customer service was stellar! Very kind and helpfulTina H.
Le client n'a pas laissé de commentaire.Jesus B.
Very friendly, courteous and competent. One of the best U-Haul experiences I have had.SAM K.
The truck was ready as scheduled and in excellent condition. The people are knowledgeable, efficient and friendly. Would drive out of my way to rent from this location again!DAVID C.
We did mobile dropoff after hours.HORACIO U.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Ian M.
Le client n'a pas laissé de commentaire.ARMAN S.
Very expensive, very dirty and lots of hidden charges. I won't recommend this storage to anyoneAmihan A. | Expérience générale
Very good service, clear terms of usage. Friendly and professional.Rodolfo B.
Le client n'a pas laissé de commentaire.Boaz H.
You didn't keep your promise, you over charged my credit card, for this and that however I know I kept the truck longer then expectedALEJANDRO M.
The cargo van I rented had a sliding door that required additional pressure to fully close, this could end up being unsafe for someone not familiar with the equipment.Madeleine M.
Le client n'a pas laissé de commentaire.Blake G.
It was all goodROBERT L.
This was the best Uhaul experience I've ever had - amazing customer service. Thank you! Send them a big budget to update their location, they have such amazing potential and I think Uhaul could totally make a historic location out of this place (it used to be a movie studio back in the silent film era).EVAN O.
Le client n'a pas laissé de commentaire.CHAZ Y.
Le client n'a pas laissé de commentaire.Tessa W.
Le client n'a pas laissé de commentaire.Jason Kim R.
Le client n'a pas laissé de commentaire.Madeleine M.
This is a very well maintained, reasonable price and safe storage. It's the best storage Ive he the experience to deal with in Los Angeles.SHALISHA S. | Expérience générale
The van was well maintained, not exactly clean (see below) but fine for what I needed/expected. There were fast food wrappers and drinks in the passenger side door pocketsCarlos M.
Le client n'a pas laissé de commentaire.Jamil B.
the staff here is amazing.ROBERT W. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica B.
Le client n'a pas laissé de commentaire.Linda G.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.Yoon L.
Le client n'a pas laissé de commentaire.Stuart S.
Le client n'a pas laissé de commentaire.Dennis D.
Le client n'a pas laissé de commentaire.Ryan M.
The location manager at this site was very nice and attentive. Very easy transaction.James E.
Le client n'a pas laissé de commentaire.Jared H.
Very narrow parking area off a very busy street, quite challenging to maneuver a big vehicle into or out of the business.David Britt B.
Le client n'a pas laissé de commentaire.David B.
Easy drop off!Carlos A.
Excellent serviceISABEL O.
Smooth transaction. Very helpful staff.Jose G.
Le client n'a pas laissé de commentaire.Benjamin N.
Staff was so helpful, friendly and quick to assist in anything I needed. They were also ready to answer any questions I had about the process. I would definitely come back to them again. Thank you guys for helping to make my move a smooth process from start to finish.Mariano L.
Both employees I interacted with were very friendly, courteous and informative. Would definitely return! Had a great experienceANA Y.
nothing needs improvingLarry C.
Le client n'a pas laissé de commentaire.Yuka M.
Le client n'a pas laissé de commentaire.David D.
Wasn't sure where to leave the truckDavid E.
Le client n'a pas laissé de commentaire.Jared C.
Almost could not get the truck into a spot because of the way that someone else parked their truck. Signage or marks telling people where to stay clear of would be helpfulDanielle D.
Excellent customer service. Felipe, Sonia and the young man are always on top of business to satisfy our needs.ISABEL O.
They over charged my credit card and did not want to discus this at all !!! If they do the same to everyone that's a good racket they have going on!!Daniel F.
The person who checked me in was amazing. Everything was easy breezy. Merci.Vanessa C.
Superior and friendly customer service! Gold standard of how to do it w uhaul!!!Joan H.
Overall, very easy experience. Everyone is super friendly and helpful, equipment was easy to deal with. Thank you so much for correcting the extra charges on my receipt as well.Joseph C.
It would be nice if there was a way to drop off the truck with the dolly during after hours, in which I did not have to put the dolly into the front cab. It was big and heavy and difficult to place on the seats. That's my only complaint otherwise everything was great!Dagart A.
nothing everything was greatLarry C.
Le client n'a pas laissé de commentaire.Houston H.
Le client n'a pas laissé de commentaire.Robert S.
Both sites were great. No need for improvement.Quoc T.
Nice owners tooDana C.
Bad service. Zero professional. They call me a week later after turn in the trk to tell me they are going to charge me more for millage. It doesn't make sense to me.Giovanny L.
Parking outside is a little tough and tightUneal G.
Le client n'a pas laissé de commentaire.jeffrey W.
Great employees. Fast, friendlyjohn L.
Price was not properly explained before rental. I will go to HomeDepot from now on.Kaitlyn S.
The ramp was damaged already when I received it. The movers and myself noticed that it fell down on the street when it was pulled out all the way. It's supposed to lock in place.Ronaldo G.
Le client n'a pas laissé de commentaire.Mark H.
Everything went smoothly and exceeded my expectations!Robert S.
Great experience overallMatthias G.
Fantastic location. Staff offered great customer service! They sure helped in making my move go smoothly. Thank you, Sonja.julie W.
Le client n'a pas laissé de commentaire.manuel R.
Always professional and ready to help.RALPH B.
Le client n'a pas laissé de commentaire.Benjamin L.
Le client n'a pas laissé de commentaire.Ira A.
Top notch in every way.RALPH B.
Rep was very nice and helpfulAlexandra H.
Nothing to improve. Everyone was so nice and friendly. The van was spotless and new. I will recommend others to rent here!Krista M.
Very friendly family owned and operated UHaul. Adrian, the son came along to help me move a few items in my neighborhood and he was a complete gentleman and very helpful.Tracy R.
Le client n'a pas laissé de commentaire.JOSE G.
Thanks for the smooth sailingJesse D.
Le client n'a pas laissé de commentaire.Sana A.
It took me 2 hrs and 3 locations to get me a truck that I reserved 3 days before.My reservation was confirmed but was not a truck available in 2 locations.I was offered a 50,00 $ credit for this problem,by the management .No communication from the main office to the stores.Andreas P.
Le client n'a pas laissé de commentaire.Brooks B.
Le client n'a pas laissé de commentaire.Hortense L.
The wood boards that are inside the van are not very sturdy. These are boards that appear to be screwed into the van but we were moving a table and were afraid to tie anything to them -- there were steel panels and hooks so it was fine, but the wood seemed to be precariously attached with any pressure from tying at all.Patrick Scott B.
poor customer serviceanastasiya M.
The individual at the front desk was super helpful and very friendly! He actually told me that, in the future, I shouldn't check in and pick up the vehicle through the website; instead, I should come into the office, say hi, and chat :)William S.
I did not make this booking ! Tried to cancel with U-Haul but was redirected to Thriftee Storage Co., who never answered the phone ! Please DO NOT charge my account for this ! I will follow up.jacob S. | Réservation
We did not end up using this facility for storage (our truck wouldn't fit), but the staff was very helpful in helping us find other arrangements.Michael B. | Réservation
The area is not limate controlled which is important to note. Im not sure if that would be good for long term storage. The staff, however, is incredibly kind and attentive so thats great.TIFFANI C. | Réservation
OuiTruman K. | Réservation
Felipe & Daniel were very helpful; Felipe directed me to get a larger storage unit so my stuff would fit (he was right; this one's pretty much stuffed to the gills). I'm glad I'm renting a unit here.Stephanie S. | Réservation
Prices were pretty low, but too far from my locationHanah C. | Réservation
Everyone was very friendly and helpful. It was super easy to access my unit and they made the process very smooth. Merci.Megan C. | Réservation
Everyone at Thriftee Storage was friendly and welcoming when I arrived. Daniel who took care of me was helpful and accommodating as I ended up needing a larger storage space. Thanks Daniel!Karen L. | Réservation
As my move did not go as planned, I was unable to move into the facility as scheduled. However, I do plan on renting/moving in ASAP, as both reservation procedure & price are excellent.Stephanie S. | Réservation
I did not utilize the storage unittanai c. | Réservation
I cancelled this storage location. I called to ask a question and I was told that they would be closing at noon. that is unacceptable so i cancelled and rented a storage space elsewhere.Rebecca T. | Réservation
I did not use unit but the process for reserving the unit was smooth.Stephanie L. | Réservation
Since I usually came from out of town after work, the hours weren't always convenient. However, the staff is so friendly and helpful I'd choose them again for my storage needs.Nikita G. | Expérience générale
Couldn't find my reservation when canceling, even though I was reading the number of of the U-Haul confirmation page.damon f. | Réservation
Sonya was unbelievably helpful!Andre T. | Réservation
The facility is a bit run down and unloading space was cramped, but the women working the desk was extremely helpful, friendly and went out of her way to get us right next to our storage spaceThomas T. | Réservation
Staff was nice place was clean my move in went very smoothly. I only need my unit for a short time ,but I would not dealing with staff on a long term basesELLIOTT D. | Premières impressions
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