Felipe and Daniel were wonderful and kind.Kelly M M.
Customer Reviews for Thriftee Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Los Angeles, CA 90026
(No customer parking)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 6h pm
- Dim : 8h30 am à 12h pm
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Front desk was really helpful, guys working outside dispatching trucks and doing returns are extremely rude.Gabriela B.
The location of this UHaul is a little tough due to traffic congestion, and the location itself is very small. But the service is great, very nice people and they always have equipment ready to rent.BENNY S.
Friendly service and efficient processRyan W.
Le client n'a pas laissé de commentaire.Talie M.
Absolutely professional and efficient at checking us in & out!! A perfect move!!DARCY P.
The people were super nice and helpful. Great to deal with. The Van was excellent .William L.
This place was amazing. Very friendly and helpful staff, I only want to go here now.Thomas B.
Le client n'a pas laissé de commentaire.Wesley D.
I have been renting Uhaul trucks for Almost 50 years. This place by far was my best experience. Mainly because of the service I received from the gentleman that helped me. Kind, respectful, and most importantly, FAST David Nagoshiner Anonymous L.A. ClothingDavid N.
The guys at Thriftee storage are kind and awesome!Collette M.
I got some hassel at the end of my trip because the lady that checked me out did not change the gas level in the computer. I know if I didn't have as nice of a lady in vegas, it would have cost me money that it should not have.Nicholas W.
Le client n'a pas laissé de commentaire.Noghreh K.
Sonia was extremely helpful and kind. She was quick and answered all of my questions. Fortement recommandé!Jordan H.
Ii was told that one free month of storage came with the truck rental, It was not applied in the drop off location for melouis T.
Everyone was very kind and helpful.Candace K.
Le client n'a pas laissé de commentaire.Freddy Alexander R.
Le client n'a pas laissé de commentaire.Dannielle J.
Le client n'a pas laissé de commentaire.Glorivette S.
Le client n'a pas laissé de commentaire.David A.
Truck rear light casing was broken and front desk misled on gas refill, not disclosing that van could be filled past F line on gas tank. Led to overfill by $14 dollars. Will never use uhaul again.Sergio P.
Le client n'a pas laissé de commentaire.Lee F.
Great customer service!Pilar B.
Le client n'a pas laissé de commentaire.LUIS C.
Le client n'a pas laissé de commentaire.Napasorn K.
Le client n'a pas laissé de commentaire.Herson C.
Le client n'a pas laissé de commentaire.Amy A.
Staff at Thriftee were super nice and helpful. I felt comfortable leaving my belongings under their care for a month while I was traveling - thanks!Katherine B. | Expérience générale
Le client n'a pas laissé de commentaire.Pasquale B.
The staff charged me for insurance that we did not order and they gave me the truck with 1/4 tank of gas. They didn't give me an invoice when I picked up the truck so I had no proof that it only had 1/4 tank. This caused problems when I dropped off the truck because they wanted to charge me for missing gas.Susanne M.
Le client n'a pas laissé de commentaire.Marie J.
Le client n'a pas laissé de commentaire.RORY J.
Nothing, very helpful and friendly crew.Rory M.
Friendly and accommodating.Douglas Y.
Took money after I complained about the cap being broken .Quuu J.
The nicest people, the best and fastest check in and check out. Very much appreciated everything about them.SUSIE F.
Le client n'a pas laissé de commentaire.Nathan S.
Le client n'a pas laissé de commentaire.Douglas Y.
Le client n'a pas laissé de commentaire.Justin K.
$20 a gallon is ridiculous for feeling U-Haul truck you are eight times the national average you should be sued for this and you guys should be going to jail for robbery it is ridiculous plus a service fee on top of that for a total of like $200 it is crazy go to jailJOSE R.
Very nice people working thereJulioc V.
Le client n'a pas laissé de commentaire.Nathan S.
The cargo van was filthy dusty cab was dirty left over jug of someone water container so dusty you could of write your name if you wanted back also had dust pieces of paper also some nuts and bolts lest over from past renters the outside also dusty dirty and seems to be smudged dirt and blood drops on driver side I would never come to this location again I'll stick with the fletcher location they are very clean I rent atleast 3 time a month never seen this sort of unclense conditionJanet P.
Le client n'a pas laissé de commentaire.DEVIN M.
Staff was easy going and really nice - no parking though so bring someone that can drop you off and pick you up. Street parking available on the tiny street near the place.Amy H.
Sweet old LA spot. Very nice people. Very relaxed. Excellent service.Jochen L.
Air conditioning not working properlyElvin C.
Nothing. Customer service was excellent. I was in need of my rental 2 days longer than was first expected and everybody was super understanding and so patient with me. They've gained a customer for life with me and my experience with renting a u-haul truck.Cannon C.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.nabor C.
Le client n'a pas laissé de commentaire.Bradley V.
Always top notch!jonathon G.
Very nice staff for being a third party! They were really helpful and had lots of ways to help me with since the reservation was made by the organization I work for and they had a lot of requested specifications.Carlos R.
Le client n'a pas laissé de commentaire.rosa T.
I was well please,thank,s. I will come back. THANK,S Sam McFarlin.SAMUEL M. | Expérience générale
Le client n'a pas laissé de commentaire.Kristine S.
Staff were awesome!! but I wouldn't want my stuff in these units :/Frannie R. | Expérience générale
Easiest U-Haul experience I've ever had.Chloe S.
Excellent efficient friendly service !Erin D.
Le client n'a pas laissé de commentaire.Dennis M.
Le client n'a pas laissé de commentaire.arnold A.
Clean the windshield. Gentlemen who helped me was friendly, professional, and helpful. I did watch them check oil and transmission fluid which was great.Mitch R.
Le client n'a pas laissé de commentaire.JUAN S.
Your costumers service is very good no attitude like one in HollywoodOscar B.
These guys are the bestELLIE F. | Expérience générale
my moving assist company recommended to me during the check out process took my money and never showed up.Liam U.
Le client n'a pas laissé de commentaire.Manuel B.
Very fast and accessible. Kind service.Monica W.
Le client n'a pas laissé de commentaire.Jonathan G.
Le client n'a pas laissé de commentaire.Froilan A.
Le client n'a pas laissé de commentaire.matthew L.
Le client n'a pas laissé de commentaire.GINA G.
Le client n'a pas laissé de commentaire.Emerson G. | Expérience générale
Le client n'a pas laissé de commentaire.Damian P.
It was perfect, thank you.Amy W.
Le client n'a pas laissé de commentaire.Ben V.
Le client n'a pas laissé de commentaire.Margaret D.
Le client n'a pas laissé de commentaire.Mikkola G.
I'm forgetting the name of the proprietor but he was super friendly and the service was great! Made it super fast/easy and had a fun personality. very pleasedJeffrey A.
I had a hassle free process. Everyone at the location was nice and understanding. I'd rent from that location again!EVENTOR C.
Le client n'a pas laissé de commentaire.Sarah P.
Have a safe location that the huge uhaul trucks can get in and out of without risking your life. Plus parking is horrible at this location.Michael G.
Le client n'a pas laissé de commentaire.George M.
Le client n'a pas laissé de commentaire.David E.
I been with this storage company for 6 months plus or so and I've never had a problem with anything. The staff are friendly and helpful. I would use storage here again if I ever move back to downtown LA thank you so much.Chandana E. | Expérience générale
They were extremely helpful. It's a bit if a tight location, but both U-Haul reps were very reassuring, giving perfect direction for the logistical maneuvers. Hook up was easy, friendly, and fast. Exactly what one wants for a rental.William M.
I think your good over allMARIA C.
Overcharged $5 for blankets 12 vs 6. I emailed asking for an adjustment and haven't received a response. Otherwise everything was greated A.
Literally no comments, everything was seamless and as easy as could be. Pick up and drop off took all of 5 minutes if that. Fortement recommandé!Elizabeth M.
Excellent service à la clientèleVladimir D.
Very nice people working at this location!Scott M.
Le client n'a pas laissé de commentaire.Marianne V.
Le client n'a pas laissé de commentaire.Rosette S.
What absolutely shines at this location is the customer service. Every person we dealt with was kind, helpful, generous with their time. The staff here really goes above and beyond. I'd recommend to anyone and will definitely be back.KATHLEEN M.
Le client n'a pas laissé de commentaire.JENELL P.
Felipe is AWESOME and provided fantastic customer service.Jane H.
Le client n'a pas laissé de commentaire.Ivan A.
The man checking us out was so wonderful. It was a stressful day, and he made getting the truck easy and delightful. Merci.Milly S.
Le client n'a pas laissé de commentaire.Joshua E.
Le client n'a pas laissé de commentaire.PRISCO M.
Very easy process, would use them again!Aneesa C.
Exc3lnet3 servicio srta..Sonia 1717 glendaleJUAN C.
The entire experience was super easy and smooth. Most importantly the customer service was stellar! Very kind and helpfulTina H.
Le client n'a pas laissé de commentaire.Jesus B.
Very expensive, very dirty and lots of hidden charges. I won't recommend this storage to anyoneAmihan A. | Expérience générale
This is a very well maintained, reasonable price and safe storage. It's the best storage Ive he the experience to deal with in Los Angeles.SHALISHA S. | Expérience générale
the staff here is amazing.ROBERT W. | Expérience générale
I did not make this booking ! Tried to cancel with U-Haul but was redirected to Thriftee Storage Co., who never answered the phone ! Please DO NOT charge my account for this ! I will follow up.jacob S. | Réservation
We did not end up using this facility for storage (our truck wouldn't fit), but the staff was very helpful in helping us find other arrangements.Michael B. | Réservation
The area is not limate controlled which is important to note. Im not sure if that would be good for long term storage. The staff, however, is incredibly kind and attentive so thats great.TIFFANI C. | Réservation
OuiTruman K. | Réservation
Felipe & Daniel were very helpful; Felipe directed me to get a larger storage unit so my stuff would fit (he was right; this one's pretty much stuffed to the gills). I'm glad I'm renting a unit here.Stephanie S. | Réservation
Prices were pretty low, but too far from my locationHanah C. | Réservation
Everyone was very friendly and helpful. It was super easy to access my unit and they made the process very smooth. Merci.Megan C. | Réservation
Everyone at Thriftee Storage was friendly and welcoming when I arrived. Daniel who took care of me was helpful and accommodating as I ended up needing a larger storage space. Thanks Daniel!Karen L. | Réservation
As my move did not go as planned, I was unable to move into the facility as scheduled. However, I do plan on renting/moving in ASAP, as both reservation procedure & price are excellent.Stephanie S. | Réservation
I did not utilize the storage unittanai c. | Réservation
I cancelled this storage location. I called to ask a question and I was told that they would be closing at noon. that is unacceptable so i cancelled and rented a storage space elsewhere.Rebecca T. | Réservation
I did not use unit but the process for reserving the unit was smooth.Stephanie L. | Réservation
Since I usually came from out of town after work, the hours weren't always convenient. However, the staff is so friendly and helpful I'd choose them again for my storage needs.Nikita G. | Expérience générale
Couldn't find my reservation when canceling, even though I was reading the number of of the U-Haul confirmation page.damon f. | Réservation
Sonya was unbelievably helpful!Andre T. | Réservation
The facility is a bit run down and unloading space was cramped, but the women working the desk was extremely helpful, friendly and went out of her way to get us right next to our storage spaceThomas T. | Réservation
Did not use. Was not a convenient location for usPrivacy R. | Premières impressions
I didn`t order storage. The errant reservation was cancelled.Privacy R. | Premières impressions
I didn`t order storage. The errant reservation was cancelled.Privacy R. | Premières impressions
overall not badPrivacy R. | Premières impressions
I had no problem canceling my order after I changed my mind. They helped me with that promptly and courteously.Privacy R. | Premières impressions
Felipe at Thiftee Storage was very pleasant and helpful, and the move-in went off without a hitch. I was very pleased.Privacy R. | Premières impressions
Customer service was excellent. Very friendly and helpful. We also didn`t have to walk far to get to our storage room.Privacy R. | Premières impressions
Renting the cargo van and driving was fun and move went smoothly. It was great to make,reservation online and site staff follow through. Merci!Privacy R. | Premières impressions
Felipe was thorough and professional in assisting with finalizing all paperwork regarding my rental. Very personable and friendly.Privacy R. | Premières impressions
Sonia was extremely helpful of size difference of storage spaces. She was informative in the charges that made it easy to choose. Thanks for great customer service people like Sonia.Privacy R. | Premières impressions
Staff was nice place was clean my move in went very smoothly. I only need my unit for a short time ,but I would not dealing with staff on a long term basesELLIOTT D. | Premières impressions
Overall it was okay but the reason I chose this facility is that there was no mention of any administrative fee when I made this reservation.Privacy R. | Premières impressions
I actually cancelled my reservation. I didnt need a storage room anymore.Privacy R. | Premières impressions
This place is beyond run down, its not easy to maneuver a cart because the lot isn`t flat and there are many narrow or awkward halls and doorways. This would`ve made my move a nightmarePrivacy R. | Premières impressions
Good service. Very hospitable and understanding.Privacy R. | Premières impressions
The staff here are very friendly and helpful. Definitely makes me feel at ease!Privacy R. | Premières impressions
The owners are very helpful.Privacy R. | Premières impressions
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