Have used this location a few times and never an issue.Brennan P.
Customer Reviews for Thunder Truck and Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sheboygan, WI 53081
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam et dim : 6h30 am à 10h30 am
Heures d'ouverture spéciales
- 5/16/2021: Fermé
- 5/23/2021: Fermé
- 5/29/2021 - 5/31/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Business hours were supposed to be until 5pm. Prior to arrival I attempted to contact the business several times and no one answered. I arrived at the business 15-20 minutes prior to closing time and no body was present. I attempted to call again and finally reached someone. He told me to park it in the grass and leave it. I inquired as to a receipt or confirmation email for proof of return. He said I would receive an email the next day confirming the return. I did receive said email but I was confused when returning the trailer if that was standard operating procedure. Seemed off is all.Monika K.
Le client n'a pas laissé de commentaire.JEFFREY S.
Le client n'a pas laissé de commentaire.Dennis C.
Pick up and drop off were super convenient. Staff was great to work with. Merci.Richard S.
There was a 30 minute delay because of a computer problem. I do not think it was the location's fault.Hans G.
Thank you fro processing the trailer return after I dropped it off outside of business hours. During its use there were no episodes of damage to the trailer nor injuries to anyone.RANDALL C.
Le client n'a pas laissé de commentaire.MARK B.
Since trailer was attached to our vehicle by worker we didn't realize how heavy it was. At drop off time (business was closed) we were unable to life trailer off our vehicle hitch. We had to call for help from a couple of strong friends to remove for us. Don't understand why there isn't a drop down jack to crank it up. Would be good to give customer a heads up on this. Merci.STEVEN K.
Le client n'a pas laissé de commentaire.HENRY N.
Le client n'a pas laissé de commentaire.Linda S.
Le client n'a pas laissé de commentaire.Edward P.
The gentleman who helped me with check in was extremely courteous and professional. We showed up an hour after our excepted arrival and they were both pleasant and understanding in helping to make our move as smooth as possible. Highly recommend this location and will use them again if needed in the future.SUSAN B.
Le client n'a pas laissé de commentaire.dennis T.
Very good service and an excellent trailer. Thank you! James Hilt Sheboygan, WisconsinJAMES H.
Le client n'a pas laissé de commentaire.SUSAN G.
I was charge by UHaul for Toll payments that I had already made to the state of Illinois. When I complained about this situation, I was told they could only talk to Dan Roberts about this. But the credit care says Andrea Seitz. Worst customer service ever!Daniel R.
Le client n'a pas laissé de commentaire.Camron B.
The guy was rude. Over charged me. Lied to me and put me down for a higher coverage when I asked about the lower coverage his reply was it was a bigger trailer so I had to take the higher one. Very disappointed on how I was treated. Then had my drop off in Antigo which was half hour from my place instead of Irma. Never will go to this location again!!!Adam S.
Le client n'a pas laissé de commentaire.ERIC G.
These 6x12 trailers are heavy and removing them from the hitch when returning, is tough by yourself.Roger M.
For a last minute rental, it was great. They had a cargo van ready with in 15 minutes from when I called to pick up. I will definitely rent from them again.EVA B.
Thunder Auto did a great job handling my advance booking via the internet. The trailer was ready and personnel were extremely helpful and friendly. I would definitely use them again!Terrence S.
The trailer was perfect for me. Thank you!JAMES H.
The staff was helpful and excellent to work with.john W.
Le client n'a pas laissé de commentaire.PETER JEREMY R.
When I returned the truck it was difficult to find a spot to back in to because the trailers were all in the way and not organized for being returned. Also when I originally got the truck the dolly and furniture pads I rented weren't with the truck. I had to come back for the them.Christopher R.
VERY HELPFULPete C.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Melissa G.
Le client n'a pas laissé de commentaire.Terry S.
Excellent. Tom was on top of everything. Friendly.Patrick T.
Le client n'a pas laissé de commentaire.Bradley L.
Le client n'a pas laissé de commentaire.Scott G.
The virtual check in was a total disaster. The U-Haul Representative came in on a Sunday morning and checked me in. The location is normally closed on Sundays. I believe his name was Tom. He was awesome.Mark B.
Again I was supposed to drop my truck off at the location nearest to my house. 3 hours before my drop off time I was called and notified that I had to drop off at a different location about 5 miles away with no compensation. Needless to say I will be choosing your competitors from now on AND persuading my friends and family not to use you eitherAndre W.
Le client n'a pas laissé de commentaire.Lisa G.
Le client n'a pas laissé de commentaire.Thomas N.
I requested to pick up my truck rental at a different location. When I went to pick it up they told me I needed to pick it up at a different location. Since that location was much farther away, I ended up paying for 11 miles, instead of the 3-4 miles it would have been.Kimberly J.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.JACOB S.
The truck was involved in several accidents the headlights worked one shined down the road the at the curb.Todd R.
Le client n'a pas laissé de commentaire.SCOTT D.
The uhaul worker was very rude. He threatened to charge me 20 $for a little bit of dirt left in the back of the truck. I cleaned the dirt and he still had a negative attitude. Very unprofessional. Won't be using this uhaul location again.Jeffrey T.
Everything was awesome don't change a thingbill J.
Le client n'a pas laissé de commentaire.Thomas C.
Although the location and shop itself were rather ragged looking, sort of like a bunker in Vietnam, the service and equipment were top notch. I'd recommend them as a quick source. They were well supplied with the self move boxes for transport I might add.KENNETH L.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.GREGORY S.
All of the emails were a bit confusing, such as arrival dates and when it would be dropped off. Might want to clarify the languagebevin K.
Le client n'a pas laissé de commentaire.ploetz D.
They were very friendly and helpful. Weren't masked up though.Nancy C.
Great service. Top notch!John C.
They charged me too much and asked me to look for it far away , having trucks nearby. They always take advantage of people need . That is not acceptable.Walner L.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.renee B.
Le client n'a pas laissé de commentaire.Ruben P.
Le client n'a pas laissé de commentaire.Jaclyn T.
Le client n'a pas laissé de commentaire.Kurt C.
Le client n'a pas laissé de commentaire.TODD B.
Very friendly and helpful representatives. I loved the experienceTeddy H.
Le client n'a pas laissé de commentaire.ERIKA CHRISTINE H.
The van and the local lot was fine but the wait time to get approved was completely unacceptable. I waited 30 minutes, texted the service person with no answers, and called the 1-800 number on the side of the van only to answered by advertisements about insuranceLee M.
Everything I did over the phone was awesome! The staff wad friendly, helpful and patient with the mess up Uhaul made with my reservation. My dad picked up a Uhaul trailer and he said they were super helpful, fast, and efficient.Kimberley W.
Le client n'a pas laissé de commentaire.DANIEL D.
Le client n'a pas laissé de commentaire.Frank L.
Le client n'a pas laissé de commentaire.Troy P.
Le client n'a pas laissé de commentaire.Jeff S.
Le client n'a pas laissé de commentaire.Keith K.
I was disappointed by the additional daily charge for returning truck 7 minutes after the 24 hour period. A reasonable grace period would be a better business practiceJoseph R.
No improvements needed, great attention to customer needs.CONOR F.
Le client n'a pas laissé de commentaire.MICHAEL Q.
I called ahead and then preregistered on line. I was in and out when picking up and dropping off. No hassle rental helps to ease the stress of moving.peter S.
Thunder Truck and Auto provided excellent efficient friendly service. Recommend highly! :)HEIDI H.
Eric is terrific. He already goes above and beyond the norm. This location has a great team.MICHAEL B.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.OMER A.
Le client n'a pas laissé de commentaire.GINGER K.
Le client n'a pas laissé de commentaire.THOMAS N.
Le client n'a pas laissé de commentaire.ABEL P.
Le client n'a pas laissé de commentaire.Sidney E.
Le client n'a pas laissé de commentaire.Rachel H.
Le client n'a pas laissé de commentaire.Paul G.
Le client n'a pas laissé de commentaire.CHARLES G.
Le client n'a pas laissé de commentaire.Clifton K.
Le client n'a pas laissé de commentaire.PATRICIA F.
The approval wait time on 24/7 mobile was way to long. 30 minJose L.
Le client n'a pas laissé de commentaire.Adam S.
I reserved last minute, staff was helpful, easily checked in and out.LISA G.
Le client n'a pas laissé de commentaire.LINDA S.
Place overcharged me and I am still waiting for a refundKelly M.
Excellent service à la clientèleThomas D.
Le client n'a pas laissé de commentaire.Cinthia M.
Let people know about check in and check out procedures on line ahead of time as not everyone is versed in the internet. Nothing ever mentioned about â€œdolly feeâ€..... used it for a total of 2 minutes once, and paid over 70 $for it. If in contract, not obvious and not mentioned....other fees for environmental and safe drive not explained. Nobody was ever at the location despite being there during stated hours for pick up or drop off nor phone calls. Despite booking well ahead of time, no mention of pre work online until a last minute email arrived evening before pick up. Difficult to use, not upfront about all fees....disappointing to say the least.Mike L.
One thing that was not good was when we picked up the truck it was Empty. The gas light was literally on. Never had this before it was very disappointing.Chad K.
Le client n'a pas laissé de commentaire.Mark J.
Everything went smoothlyBRIAN G.
Great customer service! Very helpful and attentive to our needs.Joanne M.
Le client n'a pas laissé de commentaire.Bernice C.
Thank you so much Thunder Auto for your help with my move! Your staff was very professional! My property was very well taken care of throughout this process, thanks to y'all!Kyle P. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
We have the largest selection in the industry!