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MICHAEL H.
Customer Reviews for Tigers Eye Self Storage at Gaston
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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I actually deferred a friend from doing business with you guys. I got all of my thing out of the unit on Jan 21st except for a mattress and box spring that was picked up on Jan 30th. I called on the 31st and left a voicemail to let yall know that I had gotten everything out at that point so I would not be charged on the 1st. It shows yall are open on Sundays. I was still charged on the first after all my things were out. I received two text messages from 803-399-0906. One said Ms. Gardner I received your VM. Please go to the following link to fill out the Refund Request for the Feb rent charge. Once I receive it back I will verify the unit and do the MO. Thank you and I received a link. Well not long after Eric called me and hes been rude the past two times I have spoken to him. He said I received your VM about a refund and I was told not to refund you. For starters my VM was not about a refund it was stating that I had all my things out of the unit and that I didn't want to be charged. He was very rude and adamant about not giving me a refund. His reason was that I didn't call before office hours ended which in fact I did but noone answered so I had to leave a VM. I will not be doing business with you any more and I will make sure I don't refer them to anyone for storage needs just because this experience was so bad. I have been with you guys for at least a year and I should not have been charged for Feb when I had all my things out of the unit.
Taylor G. | Expérience généraleNever sprayed for bugs, Always had wasp nest above my unit door, Grass was never cut during summer time and tree limbs were not trimmed to be able to drive around back of facility. I trimmed the limbs myself multiple times.
scott w. | Expérience généraleKevin is extremely helpful and friendly. I will continue to use.
Kelley S. | Expérience généraleWe rented out unit 2 yrs ago when we thought our home in Maine would sell and then it didn't. During that time, Betty Jo was amazing!! Thank you her and Kevin for everything. JAMES & CINDEE PERKINS
CYNTHIA P. | Expérience généraleHad 2 units here for a couple years. I never had any incidents. Staff is excellent. I would recommend this facility.
MICHEAL C. | Expérience généraleIt was all going ok until I return and got my stuff out there was rats pop on some of my furniture. This was at the Fish Hatchery store.
Claudia T. | Expérience généraleStaff is friendly and I would use them again in the future if I have to.
Mauricio O. | Expérience généraleI wouldn't recommend anyone to use this storage company. They don't answer the phone so you can make payment and then my unit gets broken into at what seems to be a inside Job. Don't use this place
Henry G. | Expérience généraleI'll be a returning customer...
penny d. | Expérience générale