Le client n'a pas laissé de commentaire.James B.
Customer Reviews for Tioga Fuel Co Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Twanna C.
Le client n'a pas laissé de commentaire.dennis L.
Great experience from beginning to end!ROBERT P.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.NICOLE M.
Le client n'a pas laissé de commentaire.Christine S.
Le client n'a pas laissé de commentaire.Sonja B.
Le client n'a pas laissé de commentaire.Mcalister M.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.SHYHEIM M.
make the keydrop easier to findDANIEL C.
Le client n'a pas laissé de commentaire.ELIZABETH B.
Le client n'a pas laissé de commentaire.GREGORYLEE M.
Le client n'a pas laissé de commentaire.JOSE T.
I was charged 12$ for gas after I dropped the truck off I filled the tank 25,01$ around the Conner from where I dropped the truck off at I don't know why I got charged for this but this is the only problem I have with this placeHenry S.
Le client n'a pas laissé de commentaire.SHERYLANN D.
Le client n'a pas laissé de commentaire.Joe P.
Location was closed on Christmas Eve. Had a hard time picking up my uhaul. Call the location for help the lady who answered simply told me they were close although i had a reservation. Had to wait for uhaul customer service to provide me with help since I also had a hard time with the lock. Took me almost an hour to pick up my uhaul. The uhaul was clean but had a stench. Returning to the location after hours as well was a little daunting. The street the place is located on is a bit deserted.Talya A.
Le client n'a pas laissé de commentaire.PRESTON B.
No improvement needed for this locationJANNA H.
The only thing I would suggest is to have more flexibility to get the rental that is asked for online but I already know you guys are doing that. Great service , Thank youJOHNNY M.
Le client n'a pas laissé de commentaire.Joseph D.
I was over charged and although your questions dont cover my billing experience. The over all ease of picking up my car was good. I do not expect myself renting another uhal ever again.Jose S.
Le client n'a pas laissé de commentaire.Kathryn F.
Le client n'a pas laissé de commentaire.Wayne B.
Le client n'a pas laissé de commentaire.Donald B.
Yes the Lady at the Main desk help me as I was waiting on the phone with a representative from u-haul on the line. That service representative was rude ad hung up on me. I am glad that the person at the Tioga location was there and made my experience alot better.Teresa D.
Le client n'a pas laissé de commentaire.michael R.
They said the truck wasn't full where they left it at and make me pay 11,54 extra for 2 gallons of gas I will not ever go back to them get.ZAKIYA M.
Best service I've had so far, they also let you park your car of street for safety reasons. Will use this location againJULIO A.
Kelly and her colleague helped me out in SUCH a bind and even came in on her day off to make sure I had the truck I needed after U-Haul cancelled my original reservation without my knowledge. Thank you SO much. You all are awesome and everything went seamlessly.rachel B.
Le client n'a pas laissé de commentaire.Kieran W.
I cant think of anything that needs improvement. I had a great experienceALEXANDER M.
Le client n'a pas laissé de commentaire.Rustajon M.
Everyone was pleasant and helpfulAnna P.
The Tioga location was very helpful. However it was quite disappointing and inconvenient that I had to go to this second location. I had a 9:30am scheduled 24/7 pickup at Safehouse Auto and was not able to get the van. I was then directed to go to this location which pushed back our timeline by more than an hour.JOSHUA S.
I was very impressed with how professional and efficient the staff were. I was a little worried about how some other places in the area were reviewed but this place exceeded my expectations. Will definitely return here.John T.
The windshield and the passenger window looked like someone spilled something all over them. It didn't impede vision but it was kinda gross. It took us a while to notice it. The woman that we picked up with was wonderful, she was very nice and talked us through every step but she wasn't wearing a mask which made us a little uncomfortable. Other than those two things pick up was great.Samantha F.
Le client n'a pas laissé de commentaire.Jill M.
The keys being inside the truck and not in the drop box was a little confusing and not properly communicated, so getting the truck was a little confusing. Great other than that.Kyle P.
Nothing at allhenry H.
Everything went smooth, thank you uhal.Michael B.
Free lunch just jokingJack S.
Le client n'a pas laissé de commentaire.Miguel V.
Le client n'a pas laissé de commentaire.Mathieu G.
Make sure the back of future trucks are dusted or swept clean before renting out. Luckily my objects were wrapped in cardboard & plastic.Saharah S.
Great service, will definitely use again and recommend. You guys rock!Alex I.
I rented a haul for a 7:30am pick up. I went to the wrong pick up location initially and when I saw they were closed I called the general number. They said I was at the right location and that I just had to wait until 9am when they opened. I waited and then called only to discover I had gone to the wrong location. I wish they would have told me that during the first phone call or I wish the correct location would have called me when I didn't show up at 7:30am.Phoebe B.
Le client n'a pas laissé de commentaire.MARGARET G.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Theresa L.
Le client n'a pas laissé de commentaire.Thomas A.
Le client n'a pas laissé de commentaire.Dawn G.
Ever thing was great.they had the truck I needed. They saved my day.Richard B.
Have more options of trucksEUGENE B.
Great, fast and friendly service.Robert W.
Le client n'a pas laissé de commentaire.Francisca S.
Le client n'a pas laissé de commentaire.PAUL L.
Le client n'a pas laissé de commentaire.Ryan N.
Le client n'a pas laissé de commentaire.Anthony I.
van was very messy and smelled bad.Julio C.
She was very nice and very helpfulFall A.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.Carlos D.
Le client n'a pas laissé de commentaire.Louis B.
Le client n'a pas laissé de commentaire.Tiara J.
Le client n'a pas laissé de commentaire.Ashanti W.
Le client n'a pas laissé de commentaire.Ralph J.
Online accuracy Line in store.... extremely slow used most of moving time(30-35mins) Call time was on hold several times from 1hr-2 Fraud payment for gas... was told it was under actual I put to much Over charge period!NEFFERTITTI C.
No one was available to take the truck and it was not clear where I should leave the truck or keys. After returning the truck and all the other items rented, I was still mistakenly charged over $150. Items were said to be missing when they weren't, and I was charged for returning the truck a day late, when that was not the case. Fortunately, customer service was helpful in remedying the situation. I'm glad the NJ location I rented from instructed me to take pictures when I returned the truck and other items I rented because it's possible I would have been incorrectly overcharged.Bret J.
This location I found the people to be very nice, the truck was clean but very unhappy that the truck broke down, then had to wait for almost two hours for someone to come out to fix it, then we had to return it. It was told to us that it was not the fault of the rental place being they are 3rd party. It was just the going back and forth with this person and that person. My main issue was the waiting when we had alot of things to take care of.David T.
Customer service skillsMonique R.
Slow Picked up uhual 1 pm and it was to be returned by 630 that is not a full day Arrived at 530 and the chain was up ..no place to parkdodie L.
Le client n'a pas laissé de commentaire.jaime A.
Fast, cheap and easy transactions very good customer service and will definitely rent againCamille W.
Overall good experience. Returning the truck could have been better if parking area was unlocked.marvin H.
Very friendly and easy to work with will absolutely use this location again.independent C.
The person who helped me was excellent! She was polite and very helpful. She was very clear in communicating the rules and policies. Very professional.Aisha P.
good helpmario A.
Le client n'a pas laissé de commentaire.mark W.
Very friendly staff. Very helpful.Kenneth V.
excellent experience!william P.
Clean, Prompt, Friendly and helpful. Best Uhaul experience! Location was one block from my pick up location.knut H.
Le client n'a pas laissé de commentaire.cheryl R.
The nicest and most helpful staff at this location! Way beyond my customer service expectations. If I need a Uhaul again, this is the only location I will rent from.Albert F.
Great staffTimothy P.
Recommend, nationwide superior moving soloutions(my company) to all that rent uhaul trucks and vans for their big move.Lamar W.
Le client n'a pas laissé de commentaire.Eddie D.
Staff was friendly, explained things so that you could understand and very accommodating! Keep up the good work.faith K.
Le client n'a pas laissé de commentaire.eric H.
Furniture blankets were not included with the rental but still appeared on the bill.Donald C.
Excellent customer service! Explained truck rental contract completely. Would recommend this U-Haul site.Robert P.
Mary was so nice and helpful!Amber W.
Le client n'a pas laissé de commentaire.ana M.
Le client n'a pas laissé de commentaire.Ameerah B.
The associates were kind and very accommodating.Louis B.
Bring your prices down some, charging wayyyy too much!Louis R.
Le client n'a pas laissé de commentaire.Kimberly Z.
The process was very easy. The owner was in contact to work out the details and I pick up the van without issue. I will definitely request this location again.Olga D.