I dropped off U-haul at above address at 4:35PM on the SAME DAY of pick up. Employee NEVER checked it into computer/ data system to advise U-haul that vehicle was received back.Melissa D.
Customer Reviews for Tires2go
(U-Haul Neighborhood Dealer)
Pour nous contacter
Pasadena, TX 77504
Services dans cet établissement :
- Mon–FriDe 10 h am à 6 h pm
- SamediDe 10 h am à 5 h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The location was almost like a junk yard, not clean, or safe feeling. The guy was nice but I wouldn't recommend. Also I think he charged me for a dolly and furniture pads that were not in the uhual. I only reserved it for 6 hours, I used it for 5 hours and I'm fairly sure he charged me for the day. Im not sure if that matters.Kevin H.
Make sure the inside of the truck is clean before the next person has to use it. The inside was wet and muddy.Clarence W.
Le client n'a pas laissé de commentaire.Wilmer F.
Ordered Furniture Pads and never received them. How do I go about with getting my $10 back?Setu P.
Sorry thanksAriel H.
Le client n'a pas laissé de commentaire.nicole G.
Le client n'a pas laissé de commentaire.GREGORY P.
Le client n'a pas laissé de commentaire.JOSHUA P.
Not present at appointment time delayed my trip greatly. Did have the correct dolly and a chain was broken. Took too long. Was able to give good guidance and recommendations though.Daniel W.
Le client n'a pas laissé de commentaire.Laura B.
Phone numbers for the location did not work. Employee there did not give me any receipt or proof I returned the trailerKurt R.
Good servicioGERARDO Z.
I had to unhook and move trailer by hand my self no assistance, no room to move around, trashed out, didn't check the trailer in didn't call to ask about fuel, was the most horrible experience I have had with uhaul at this location I am surprised uhaul would allow a place like this to rent their equipment out makes uhaul look like a horrible trashy businessKeli S.
Couldn't find it , just a very small sign on fence, hard to pull in , 40 minutes waiting.Teresa K.
Original pick up location the business never opened to allow us to get our rental. EXTREMELY DISAPPOINTING. Tires 2 Go was where a truck was found for us. They treated us right and we were in and out quickly. Lectron-X was very disappointing as a service provider.Donald H.
Le client n'a pas laissé de commentaire.JOHNEFUR T.
Le client n'a pas laissé de commentaire.jorge M.
Very helpfulCraig F.
Le client n'a pas laissé de commentaire.Edgar V.
Reservation was cancelled when traffic delayed my arrival by 15 minutes. The attendant re-entered, but for a location 30 minutes away... and added extra fees for services I declined (which of course no one could remove). Then at new location for pick up, I had to wait almost 2 hours... and then drive 30 minutes back to original location to my storage unit.Tom H.
They weren't open at 9am. I had to make an extra trip.CHERYL M.
Le client n'a pas laissé de commentaire.JEFFREY W.
kind of trashy place, but customer service is excellent.joe G.
Guy was super nice. Though this is really a tire store not a place to grab a uHaul.Eric B.
Very Friendly and helpfulTRACY M.
Original reservation was for a different location, I paid and checked in the night before to guarantee my reservation. Upon arrival the trailer was not available, was referred to a the above location instead which was very much out of the way and added over an hour of driving to an already long day of travel. There was no staff upon arrival and I had to wait 2 HOURS beyond my original reservation time. I was then CHARGED TWICE, for the original reservation and the other that was made to locate me a trailer that should have already been at the first location. This additional charge has yet to be refunded. TERRIBLE EXPERIENCEjon H.
Took us 2 hours to get hooked up. Site was not opened at designated pick up time and when I was assigned trailer pictures did not match trailer. Spoke with uhaul and they told me I would get a 10 % discount which I did not receive. Another customer called and received a $50 discount. I do not understand why one person would get a bigger discount then another with the same circumstances. I feel this is very poor customer serviceMichael D.
Le client n'a pas laissé de commentaire.CAMERON E.
Le client n'a pas laissé de commentaire.Tyler B.
Good serviceKELLY R.
The trailer was due back on Saturday, 4-3-21, at 3:00 pm. I kept it Saturday to complete my unloading. I drove by the drop off location on Easter Sunday, 4-4-21. Of course it was gated and locked for Easter Sunday. When I returned the Trailer to the drop off location on Monday, 4-5-21, your system charged me for TWO days late. The attendant said he had "no control" over your system. My only recourse was to call your offices. I've tried to get thru to your Customer Service Lines 4 times since Monday and have never had a chance to talk to anyone. Everyone was busy, and I got really tired of listening to the music. My experience was not a Good One with your company.John M.
Le client n'a pas laissé de commentaire.Natalie L.
Le client n'a pas laissé de commentaire.WILLIAM O.
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