Le client n'a pas laissé de commentaire.Andrew C.
Customer Reviews for Tireville
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Charles Town, WV 25414
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Rented me a truck with a blown right rear outer tire, went on line for help , because they weren't answering the phone, arranged for repair on line took more than 3 hrs to get there then close to 2 hrs to repair all while the movers were on hold at a 160 hr cause they couldn't load truck while he was working, I do expect to be compensatedRICHARD ALLAN G.
We're do I start?, first they rented me a 26' truck with a blown outer right rear tire , then it took 3 hours for someone to get there for repairs, he'd to have movers stop loading while tire was being replaced at a cost of 160,00 $ per hour to me , on hold for over 40 minutes to speak with customer service and all they could tell me or say is we could open a dispute and have note heard back from anyone yet to address the issue , how do you think my experience was .GERALDINE G.
The location was amazing and totally understanding after Uhaul completely screwed up. Uhaul told me I could get truck at 7a but company didn't open until 9a. After having to cancel movers and being nervous to miss the movers at Our final destination now we were down movers. They got me out the door as soon as they got there and had me on the road before 9a. So way to go Tiresville and Uhaul you guys need to figure it out.Brandon S.
Every company in America should take a page out of the UHaul customer experience handbook. When you deal with vehicles, things are bound to go wrong. What makes your reputation is what happens next. And UHaul immediately sprung into action when I had a problem. Instantly I had a team of people going out of their way to help to the best of their ability and beyond. I will surely recommend them to anyone and will certainly be back.JOSEPH G.
Le client n'a pas laissé de commentaire.BETH R.
Le client n'a pas laissé de commentaire.ADAM K.
Excellent service and responseNICK P.
Le client n'a pas laissé de commentaire.FREDERICK B.
Le client n'a pas laissé de commentaire.RICHARDELEE B.
Le client n'a pas laissé de commentaire.ROBERT U.
Le client n'a pas laissé de commentaire.BENJAMIN J.
I had no choice in location. Had to take a 1 hour taxi drive to the location. I had flown in from Texas to pick up the last of my belongings and transport to Texas. Ask if arriving from out of town in the original request for renting a U-Haul. Give those people priority of their requested location.MARY ANNECECILE Y.
Le client n'a pas laissé de commentaire.DENNISW E.
Le client n'a pas laissé de commentaire.MARIA ELENA V.
NOTHING, THE GUY AT TIREVILLE WAS PROFESSIONAL, FAST, and COMPETENT! He had me in and out in less than 10 minutes. The APP/SCAN BACK MY LICENSE was an issue. But he saved meTimothy S.
Le client n'a pas laissé de commentaire.DAVID G.
Le client n'a pas laissé de commentaire.JAMES ALFRED L.
Le client n'a pas laissé de commentaire.Paul C.
Make the pricing more flat rate so the customer doesn't get overwhelmed and pay too much for what they need. It's crazy the hoops I had to jump through to get the rate I got. Make it more flat rate and pick up your Biss on volume.Dewey H.
Ordered moving blankets. They weren't in the vehicle. Had to conduct my move without blankets causing a major issue as we loaded uo. Even called the day before to confirm that they'd be in the truck. Unfortunate oversight for this representative of uhaul.Jason S.
Le client n'a pas laissé de commentaire.Mel D.
Nothing!!ANNE GREFE L.
Hands down the best UHaul place around and the customer service is second to none.Mark H.
Le client n'a pas laissé de commentaire.Christina M.
Le client n'a pas laissé de commentaire.MALCOLM JAMALLE N.
Le client n'a pas laissé de commentaire.James A.
Customer service was a nightmare and we got no notification when order was changed.Derek S.
Great service. Reps very nice and po rofessional!Mina W.
Great location! Dwayne is always very helpful and cooperative. He makes renting and returning EZ!Bob K.
Le client n'a pas laissé de commentaire.Alexander G.
We had to take apart the front of my car to fit it on the trailer. Someone should have let me know that my car was not compatible as I could have shipped that one and towed my other car. Also, the windshield wipers needed to be replaced. It rained the entire trip and I could barely see. Finally, the truck leaked and ruined some of our stuff.Shaun F.
Friendly service!! Top notch!Bob K.
Le client n'a pas laissé de commentaire.IVANISE R.
Make sure you have a dolly.cindy C.
Le client n'a pas laissé de commentaire.JON C.
Nothing. Every was explained in detail and what was expected of me.kenneth C.
Le client n'a pas laissé de commentaire.Clem G.
My experience with your truck was unsatisfactory. A number of items were water damaged during transit from Maryland to Pennsylvania. We lost 2 mattresses and a rug due to water damage from the stormWAYNE P.
Le client n'a pas laissé de commentaire.JAMES CLARENCE I C.
Le client n'a pas laissé de commentaire.Denise B.
Le client n'a pas laissé de commentaire.ROBERT M.
The Poor rating has nothing to do with Tireville. Tireville was fantastic and helped me tremendously. The Poor rating is directly related to Uhaul personnel and the absolute pathetic reason I had NO truck at Tireville's location, when in an email, I had it guaranteed. Tireville went out of its way to look for a truck for me and it took over 2 1/2 hrs before I got my truck. I lost half of my moving crew and people helping due to Uhaul's negligence.JEREMY S.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.Peter L.
Le client n'a pas laissé de commentaire.Heather M.
Le client n'a pas laissé de commentaire.Travis H.
Le client n'a pas laissé de commentaire.Brandon M.
Awesome customer serviceJoshua C.
Super...super fast an friendly....RICHARD S.
I had to change the drop off location, and they were very helpful and accomodating. Merci.Diane G.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Heather O.
Le client n'a pas laissé de commentaire.CHONDA JO K.
Le client n'a pas laissé de commentaire.Kimberly T.
Le client n'a pas laissé de commentaire.Anthony C.
Le client n'a pas laissé de commentaire.JON D.
Excellent customer service!James B.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Le client n'a pas laissé de commentaire.COLIN WILLIAM C.
Le client n'a pas laissé de commentaire.CHAD G.
The back of the truck had a lot small gravel (maybe cat litter) everywhere - had to sweep it out before I could use it.Karen M.
Great jobALICEMARSHALL H.
Had to drop off when uhaul systems were down on Sunday 04/18Joshua W.
Super nice and helpul. Tryung to speak with someone on the phone witb 800 uhaul number? Forget it.Tim S.
Le client n'a pas laissé de commentaire.ERNEST A.
Le client n'a pas laissé de commentaire.CAROL ANN G.
Great place and service was quick and easy - in and out in no time!David G.
Le client n'a pas laissé de commentaire.Julie D.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.tammie B.
Le client n'a pas laissé de commentaire.JAMES MAXWELL II T.
the people here were great. the owner got stuck having to clean the truck because no one at the first stop on my journey would not do there job and clean the truck.Robert M.
I always have a great experience with I haul but this location is so unprofessional .Felicia H.
Le client n'a pas laissé de commentaire.RICHARD D.
Manny helper. MovingMANUEL G.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.MARK G.
Le client n'a pas laissé de commentaire.Arnold S.
Le client n'a pas laissé de commentaire.Will T.
He is the one that told me about the gallons on the document.DONNALE K.
Le client n'a pas laissé de commentaire.JEFFREY KEITH G.
Very good customer service.Jeffrey B.
Le client n'a pas laissé de commentaire.Stephen A.
Le client n'a pas laissé de commentaire.ZULEIKA D.
The manager and staff were excellent. I was waiting on an engine replacement and we having to extend. They were always courteous and efficient. The manager is certainly in the right job. He was seamless.ADAM ERIC S.
what is supposed to be a contactless experience proved to be ridiculously difficult. The application would not accept check in which required a call in (on hold for 30 minutes) then when we were able to check in the truck would not start. We could not get any help for more than an hour when we were told by roadside assistance "oh, ive never experienced this before". 40 minutes later it was determined that the key needed to be reprogrammed to the truck and we were walked through it. This delayed our move by 2 hours. Unacceptable.Mikal M.
Le client n'a pas laissé de commentaire.JAMES RICHARD H.
Return reservation deposit or apply to cost of rental at time of return.JAMES H.
Le client n'a pas laissé de commentaire.Anthony M.
The property was well kept and the staff was very nice and the drop off process was quick and easy. Very satisfied with the drop off portion of this rental.. I would recommend this location to friends and family.Michael K.
Ensure that all lights are functional on all equipment.BRODERICK JOHN R.
Le client n'a pas laissé de commentaire.Andrea Laurel D.
This location was well-marked and well-lit (I returned my truck after hours, so that was very important).Amanda B.
Le client n'a pas laissé de commentaire.WESLEY S.
Very helpful staff. They really take care of you.Melissa D.
Agent was superior--a wonderful representative for UI-haul. His performance is why I'm swithcing from Penske to U-haul for my in town moving needs.Steven W.
Noah and the staff were nice and helpful.VANITA L D.