Le client n'a pas laissé de commentaire.Debra B.
Customer Reviews for TK Service Shop LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I waited for over an hour to receive my equipment that was supposed to be ready at 9am because they decided to open late.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.CHARLES B.
Le client n'a pas laissé de commentaire.Greg W.
Well if you change someone's reservation instead of an email telling me not only changed the trailer, but the LOCATION you should call the customer. I call BS on that. Costed me an hour waiting in line at one U-Haul for 20 minutes to find out I was at the wrong U-haul because it had been changed. Then more time driving further away to get it from there. YOU SUCK! NO CUSTOMER SERVICE! Everyone hiding behind this Covid bullshit, so they don't have to provide any kind of customer service of any kind. Y'all seriously need to do better! You could have moved that trailer to the location I reserved it, but no you make the customer drive over and do your job! #uhaulsucksRegina C.
Le client n'a pas laissé de commentaire.Rebecca D.
The location was okay but very small business is noted. The truck on inspection was great on the outside. Didn't notice the inside until driving away and I didn't go back to the renter as he was busy with his own business.............It smelled so bad and was very dirty on the insdie, food on floor, dirty seats --- and NO CRUISE CONTROL !!!! It servied it's purpose as we traveled/ moved a household some 210 miles away. I am disappointed with this truck.nicolette W.
Le client n'a pas laissé de commentaire.dana B.
Le client n'a pas laissé de commentaire.Steve A.
Was going on Eleven Hundred Mile trip with the trailer decide to check the tires for my own satisfaction and one of them only had 20 pounds of air in itTerry W.
Le client n'a pas laissé de commentaire.Michael P.
Excellent customer service, equipment, prompt timing, movers were all stars! On time, very careful, respectful, and fast. I'd hire them again! All around U-Haul process was excellent.Daniel S.
Tk was awesome. He was able to answer all my questions and the pick up and drop off service was quick and easy .I will definitely be using his location again .Seth M.
Location very easy to find. Equipment was clean like new. Staff very professional and very polite. I definitely recommend this location.Hanen K.
Le client n'a pas laissé de commentaire.AJ H.
Had reservation for 26' truck 2 weeks in advance. Day before I was to pick it up woman called and told there was no available trucks to be found. Had to call in to the service number and he found one. 30 miles away. Of course I was charged fo the 30 extra miles.Robert M.
Great service!Abedullah A.
Nothing everything went wellcharles H.
Le client n'a pas laissé de commentaire.Logan R.
The guy at this business was very friendly.Jackie B.
Le client n'a pas laissé de commentaire.CHRISTINA O.
Nothing great place I would give them a 5 star reviewSam W.
Le client n'a pas laissé de commentaire.sarah S.
I was charged more than my reservation said online.Kristen C.
Le client n'a pas laissé de commentaire.Richard K.
We were supposed to pick up the phone using our iPhone. Couldn't unlock the lock to get the keys. The location was supposed to open at 9 am. We left at 9:22 and they still weren't open. Had to drive to another location to get a truck. Totally out of our way and put the whole move team an hour behind schedule. The saving grace was the lady at the Columbus Rd store. She stepped in and took care of us after the initial clerk told us we'd already picked up our truck. Don't have her name but she had gray hair and took a crow bar and mallet out to make sure the truck doors weren't frozen.Nick L.
Fantastic experience. Very nice and helpful. Super kind.AMY S.
Nothing I will use him again and send all friends to him. He was very helpful. You have value rep here. Be sure to thank him again for us he was awesome!Donna E.
Tye owners were incredibly accommodating especially in that we booked the rental 30min before pickup. They were also kind, professional and helpful.Sandra H.
After hours - location was a little difficult to find and the key drop box was off to the side. No place marked to park vehicles. The 800 numbers was helpful or I wouldn't have found the key drop box. The next day the person at this location was helpful so overall no problem but I was a little worried. Since the truck was just sitting in a lot that I wasn't sure was theirs.Tim W.
Le client n'a pas laissé de commentaire.Melissa V.