after going through the entire online return process, I discover the location had been closed, owners not present for several weeks, and property owner had locked them out. I had nowhere to park the 20 ft truck, your system thought I had returned it to the pickup location, Efforts to sort it out with regional managers ended with me being hung up on. Property owner didn't want me to leave it there. Fortunately alternate location was few blocks away so I just left it with him.Mary M.
Customer Reviews for TNT Motors
(U-Haul Neighborhood Dealer)
Pour nous contacter
Wilmington, NC 28403
Services dans cet établissement :
- Mon–FriDe 10 h am à 7 h pm
- SamediDe 10 h am à 6 h pm
Heures d'ouverture spéciales
- 12/4/2022 - 12/31/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Amber C.
My pick up location was changed was changed 2 times on morning. 1st changed location was 1 hour drive for me and only had a 20' truck and my order was for a 10'. 2nd location location was closed on Saturday, Owner was supposed to meet me and never showed. Finally got someone to help me do virtual check in. All of the delays totaled 4 hours and and made moving day even more stressful. It was about as bad as it could get.Dennis L.
No one at drop off for two days that I tried checking truck in. Geotracking didn't work either so I had to call UHaul twice & & waited almost an hour for call back twice. Representatives were great once we were connected but appeared TNT needed to check truck in to clear me from additional time charges.Larry R.
Easy. Simple process on-lineMark E.
Le client n'a pas laissé de commentaire.TIMOTHY M.
No one was at the location at 3pm when the hours stated open until 5pm no customer service no follow up terrible customer service had to deal with uhaul 800 number for 2 days to get my contract closed out This should not be uhaul branded location !!JOHN K.
Le client n'a pas laissé de commentaire.Jared P.
No one there.Steve J.