Évaluations des clients Tobacco Outlet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tobacco Outlet

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Metin O. le

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Sam is helpful.

Judith H. le

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Terrible staff member who was not helpful or friendly at all. Tried to get trailer into the parking spot but lot was so tight there was no room to back it in. Employee told me to disconnect the trailer and wheel it by hand...I’m disabled and this was impossible for me. Told him I couldn’t at which time he charged me for being late which I wasn’t. I didn’t argue since I value my body more than $20. Sleezy guy and very unpleasant, I’d never choose to do business at Tobacco Outlet again. I wouldn’t want my business associated with someone who acts this way.

JASON M. le

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No hassle, knows what there doing.

diana B. le

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Le client n'a pas laissé de commentaire.

james D. le

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Service was great.clean and neat truck. Will use again for sure. sam is the very good u haul guy.

Harold R. le

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Le client n'a pas laissé de commentaire.

daniel O. le

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Le client n'a pas laissé de commentaire.

willard S. le

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Very nice guy with good service

shannon B. le

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Where to start....I don't do reviews that often, but a wise man once told me, a happy customer will tell 10 friends about his experience, a pissed off customer will tell 100. So, here goes. I started my quote online, finished over the phone. This location had the size truck I thought we would be good with so I went and picked it up around 8 pm because the previous renter was late, which was fine, we were ready to start loading it. We get the truck home and open the back, little roaches, everywhere. I thought, well leta bomb it and try again in the morning. No luck, and I wasn't going to load it and have my entire household of stuff exposed to that. I called uhaul and explained the situation, and asked for an upgrade just to make the loading easier. They said ok and I headed back with the truck. I has also rented a tow dolly to save an extra trip since the move was almost 600 miles. I returned the truck, explaining the issue and not being ugly or anything. I told the guy, it happens and that I would make sure the next truck is good before leaving. He took it a bit personal I guess. He had said the other renter gets the truck every week and hauls recycling with it. I thought, well that's probably where the roaches came from. I told the guy I didn't blame him and the new truck was good so I went on about my day packing and loading. When we get ready to leave the next day, we start to load the dolly with the car, the new truck's trailer light connection was no good so we were going to use the pickup to tow it. Well we went to load it and we felt that the front of the car would be damaged and didn't want to chance it. I once again called uhaul and explained. They said return it and you should be able to get a refund. We returned it and were hurried along because he also ran a small convenience store. I called the next day because money had not been returned and they said the dolly was not showing returned. I called the local guy and he said he returned that morning which was a day after I returned it. Still seeing no money today, I chatted in and they said, the local store where you returned it, has the .67 cents they owe you. 67 cents?!?! For something I never even used, garbage. A complaint was filed and I am awaiting the resolution. Sorry for the long version but this is BS and needs to be seen and heard. Will update if they give me a real refund or not.

JOMAR T. le

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Great service..

jack W. le

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Le client n'a pas laissé de commentaire.

LYDIA L. le

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Le client n'a pas laissé de commentaire.

Johannah T. le

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The Owner of the store was so rude, Didn't have the truck ready and was using strong profanity language. About 6 customers in line and I had to wait until 9:45am to get the truck. The gas on the truck was very low at the time I rented it . Less than 3?

billy E. le

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Le client n'a pas laissé de commentaire.

Jamie P. le

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Hi Ken. I do not have any pictures. Plus Im still in shock it costed $66 dollars to go a total of 38 miles and only using the truck for about one hour and 20 mins. Just because its a Saturday. I will never rent UHAUL again. Jamie Parker Show quoted text

seneca S. le

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Le client n'a pas laissé de commentaire.

Jon M. le

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Attendant had problems with the Uhaul computer system and added considerable time to me being able to pick up the trailer.

Richard V. le

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Awesome work

Arron D. le

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Le client n'a pas laissé de commentaire.

connie H. le

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Le client n'a pas laissé de commentaire.

Kevin W. le

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Sam is a very good U-Haul representative.

novella M. le

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Way too expensive. I paid 130.01 for 3 hours of use plus $18.00 gas.

Paul D. le

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The location was about par for places to rent trucks. But calling it clean and inviting is a hard no. I really didn't much have an issue returning the trailer, but my whole experience could have been better.

Debbie H. le

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Customer service on my uhaul return was excellent!

Douglas P. le

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Le client n'a pas laissé de commentaire.

Jordan D. le

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Le client n'a pas laissé de commentaire.

hayley R. le

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Truck was full of dog hair, and cigarette ashes. Was told to ignore service engine light. customer service rep. Was a ride and disrpectful over all UHaul SUCKS

Jeffrey K. le

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Le client n'a pas laissé de commentaire.

Joshua G. le

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The gentleman who worked there, the main person, was awesome. A truly great guy and so incredibly helpful, he went above and beyond with all of the questions I asked. Please pass on my thanks!

Dawn B. le

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Have the truck up front and ready. Did not like that I had to go find the truck on the lot.

EVERETTE R. le

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Le client n'a pas laissé de commentaire.

randy D. le

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Le client n'a pas laissé de commentaire.

Courtney H. le

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Le client n'a pas laissé de commentaire.