Customer Reviews for Tobacco Outlet
(Concessionnaire U-Haul dans le voisinage)

1 080 évaluations

1210 E Main St   Lincolnton, NC 28092

(704) 736-7881

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 8h pm
  • Sam : 9h am à 7h30 pm
  • Dim : 12h pm à 7h pm
Heures d'ouverture spéciales
  • 1/31/2022: 9h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(704) 736-7881

1210 E Main St
Lincolnton, NC 28092

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 8h pm
  • Sam : 9h am à 7h30 pm
  • Dim : 12h pm à 7h pm
Heures d'ouverture spéciales
  • 1/31/2022: 9h00 am à 5h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRELL F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL D. 
Évaluation :
5

Changed my location several times.. the associates were helpful and helped me at every turn! You guys rock!!!'

KIM C. 
Évaluation :
5

Owner is a SUPER Guy , My Rental ran smooth and quiet . Will be using them again Very Soon !!

norman C. 
Évaluation :
5

Thus vendor was very friendly and clear with his expectations. I would rent from here again!

CHRISTORPHER E. 
Évaluation :
2

Have all items needed for a successful move. Example the 2" ball and hitch needed when renting your pickup truck to tow your car transport. Or tell the customer that this item needs to be supplied by renter.

william G. 
Évaluation :
2

I rented a truck and car transport. The truck LF tire pressure was at 24lbs. Uhaul knowing what I was renting could not supply me with the hitch to haul the trailer. This was left up to me to supply. This is not good for a company that claims to help us move things.

WILLIAM G. 
Évaluation :
1

I reserved a 26' truck but was only able to get a 20' truck. Your customer service is unable to provide service and your scheduling team are simply inventory checkers. But, you're the on provider and have a monopoly.

DARREN O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY B. 
Évaluation :
5

I've used U Haul service 4 times in the last 4 months. It's been a good / great experience every time. Consistent through the years as I haven't used in over 20years until recently!

KYLE L. 
Évaluation :
4

$.99 a mile is a little high

MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY I. 
Évaluation :
3

Doing the registration/rental was simple and quick. Equipment allowed us to reduce round trips from many to one. Costs were reasonable except for the $80 of excess gasoline I put into the van due to ignorance/miscalculation about what I would burn. Return was easy and quick.

DONALD S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samuel H. 
Évaluation :
5

I'm very pleased with the service and condition of the equipment. Merci

JEFFERY B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

bionca B. 
Évaluation :
2

I would recommend the location because they were the only guaranteed location in the area. The location was inconvenient and didn't look really professional. The equipment was clean BUT it ran like it was towing a thousand pounds, when it was EMPTY. It was super loud but the seats were decently comfortable. Overall, the reservation was met, the price was OKAY but the trucks themselves need some upgrading mechanically.

Nicholas V. 
Évaluation :
5

Had no trouble at all. Always go here to pick up my uhaul

TRACY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTINDANIEL P. 
Évaluation :
2

Make sure the hours of operation are correct

ROSALYN H. 
Évaluation :
4

Fix th.e trailer rental website. Apparently it inserts a drop-off location automatically. I thought I changed it, but must not have hit the save button? I was not given any paperwork at the pickup site and after getting home, I saw that the drop-off location was not what I had specified. I called Uhaul and they were able to give ma another drop off location but they couldn't tell me how far it was from my destination. No other options, take it or pay a fine. Couldn't tell me how much?!

thomas J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER A. 
Évaluation :
3

Man was not friendly at all. Wanted o pick up at 9:00 but was not open at that time. Did not pick up until 11:00. Then was charged from 9:00am until 9:00 an not 11:00 am to 11:00 am.

SHEILA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY S. 
Évaluation :
5

Friendly and professional service. Good hours for those long moving days. Thank you for helping keep my day on track!

REBECCA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA R. 
Évaluation :
2

If you continue allowing uhauls rentals from this location request it be cleaner

BOBBY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY P. 
Évaluation :
5

Everything was excellent! Thank you.

JAMES M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JERRY S. 
Évaluation :
5

This location is very convenient and the person there is very experienced.

Clair R. 
Évaluation :
5

The owner of The Tobacco shop where we picked up the Uhaul and returned was the most helpful and nicest man . I highly recommend using this facility in Lincolnton NC. He made sure we had everything we needed, saved us a little money and was very helpful.

KENNETH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keva P. 
Évaluation :
3

Have a business that opens and closes when the time is posted

EDWARD E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE M. 
Évaluation :
2

Actually have a truck available at the reserved location.

Timothy S. 
Évaluation :
5

The person at the store help me with respect and decency highly recommend him

ROBERT B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAREN F. 
Évaluation :
3

Na

Gina B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
3

Again my friend had to do all of the work

DEBORAH R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAMELA M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

mitchell G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANEAUSTIN P. 
Évaluation :
5

Very nice location with good help. Will rent again. Highly recommanded.. u haul must havevoriud on this dealer.. Thank you..

MICHAEL W. 
Évaluation :
1

No good

OSCAR F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WALTER A. 
Évaluation :
1

Business owner showed up 10 minutes late and was not friendly. We ordered off of uhaul.com and said “we're traveling from Lincolnton NC to Salisbury NC” and it recommended us to use a local shop where we had to return to the same location without us knowing until we went to pick it up which was a HUGE inconvenience. I called uhaul customer service where the representative told me I was exaggerating and that the drive from Lincolnton to Salisbury was not an hour and 15 minutes “it's only a couple towns over” which in fact she was wrong and it is not. Then she proceeded to insult me again and tell me “if I was incapable of making reservations myself that I should let someone else do it for me.” HORRIBLE customer service, will never be using uhaul again.

EVAN R. 
Évaluation :
5

They were very accommodating. We had to extend our original time, and they were able to do that for us.

JACKIE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARVIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ashley C. 
Évaluation :
5

Clean quick professional friendly

KELLY B. 
Évaluation :
3

I reserved the pickup at $145 and 0,69 a mile. I had to pay $199 and $130 plus for mileage. Something changes. The store clerk denied everything. The email I had that contained the amount I had reserved had been somehow removed. Still he denied. Will not rent u haul again.

TERRY C. 
Évaluation :
1

All was fine but when he found out it was a 2day rental he lost it and not was very happy. He was saying that uhaul was make any money off of me and that I shouldn't keep the truck for 2day rental cause he wouldn't have a truck for anyone else to rent. As I'm moving and already stressed out he just added more stressed. I Wouldn't rent from uhaul again just because of that ! And wouldn't send my worst enemy there.

Jeremy H. 
Évaluation :
4

owner was very nice and helpful

CATHERINE L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gerald C. 
Évaluation :
5

My experience with renting a UHALL was very pleasant. I was unable to finish my move before my time was up and the dealer had no problem with allowing me to keep the truck overnight. Very accommodating.

RICKY K. 
Évaluation :
5

Satisfied

SHERRY R. 
Évaluation :
1

Sam Patel was extremely rude to every person I saw him interact with. The couple ahead of me, myself included, understood that there was no communicating to him. I returned the truck to him still on a quarter tank, as I only drove it 6 miles in total, and he called me telling me about the credit and fuel rates, which he never went over to prior before I left initially, and I got the comment from him of “come on man, you're smarter than that. “. I admit I didn't refuel, but I had no problem being charged to refuel it. I am now getting charged a cleaning fee on top of the refuel fee, when the cab of the truck was in the same condition as when I picked it up. Just stay away from this guy.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRY B. 
Évaluation :
3

Strap on dolly was broke, truck has dirt in floor and I'm sure I was charge a 25 dollar fee for cleaning.

Sean R. 
Évaluation :
2

Location was not opened on time. Rep could NOT find reservation (done over 2 weeks ago). Luckily, she had smaller truck to get us off the situation. Back truck was dirty.

ERNESTO S. 
Évaluation :
5

Just make sure they keep cleaning after each rental

PEGGY R. 
Évaluation :
1

Owner not helpful or nice ... next time we will go to Gastonia to the real uhaul store ... never here again... but the two people there when we turned it in were very helpful and nice ...

GLENN G. 
Évaluation :
5

Great experience, easy pick up and drop off. Trailer performed perfectly. Thanks

KEITH H. 
Évaluation :
3

I have heard anything about my deposit being returned and it's been several days. Will be calling up there tomorrow to see about that

WILLIAM K. 
Évaluation :
1

Listen I rented a pick truck from this place ! My mistake was not to take a picture of the mileage on it before taking off I know I've seen the mileage it was around 14xx low when I wheat to return this truck 1,5 hrs later the guys said I drove 83 miles which I didn't since my destination was only 31 miles and 31miles back so that's 62miles so he went and changed me for 83miles are you kidding me !! They have stole my money I never coming bck here ! And yeah the guy from the store showed me a picture of the miles before but he had a old picture because I know for fact 100 % the miles was around 14xx already not less then that

GERMAN L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

McKayla T. 
Évaluation :
3

Nothing spectacular about location

MILDRED B. 
Évaluation :
5

Overall awesome experience.

GREGG M. 
Évaluation :
5

Had no running tail lights.

Danielle L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY B. 
Évaluation :
5

Sam is great he is the only I will rent from. I will recommend him to everyone I know that's going to move.

LISA M. 
Évaluation :
3

I have never had a problem with the location, the gentleman is very nice! However this truck we got this time had roaches all in the cab of the truck. Everytime you opened either door the roaches would just run and scatter. This was very gross and very uncomfortable.

Amber B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jonathan C. 
Évaluation :
5

The service was very good and the return was up to standard very pleased

DONNA L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HAROLD H. 
Évaluation :
3

The equipment I needed was available, reasonably priced and the transaction was relatively easy and hassle free.

RAY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BELINDA Y. 
Évaluation :
1

Customer service rep was extremely rude

STEPHEN D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WANDA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WANDA L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA A. 
Évaluation :
5

Walk up and handed the key to personal everything was taken care of in advance.

Richard K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAWN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WANDA L. 
Évaluation :
3

More help for uhaul at this location would help.

MARGIE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COREY M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PEGGY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW P. 
Évaluation :
5

The Van was great, preformed excellent on the highway, was the perfect size for the task we needed.

RAYMOND M. 
Non les évaluations ont été soumises pour cet établissement.

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