They were very accommodating. We had to extend our original time, and they were able to do that for us.JACKIE H.
Customer Reviews for Tobacco Outlet
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lincolnton, NC 28092
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 9h pm
- Sam : 9h am à 7h30 pm
- Dim : 12h pm à 7h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MARVIN C.
Le client n'a pas laissé de commentaire.ashley C.
Clean quick professional friendlyKELLY B.
I reserved the pickup at 145 $and 0,69 a mile. I had to pay 199 $and 130 $plus for mileage. Something changes. The store clerk denied everything. The email I had that contained the amount I had reserved had been somehow removed. Still he denied. Will not rent u haul again.TERRY C.
All was fine but when he found out it was a 2day rental he lost it and not was very happy. He was saying that uhaul was make any money off of me and that I shouldn't keep the truck for 2day rental cause he wouldn't have a truck for anyone else to rent. As I'm moving and already stressed out he just added more stressed. I Wouldn't rent from uhaul again just because of that ! And wouldn't send my worst enemy there.Jeremy H.
owner was very nice and helpfulCATHERINE L.
Le client n'a pas laissé de commentaire.Gerald C.
My experience with renting a UHALL was very pleasant. I was unable to finish my move before my time was up and the dealer had no problem with allowing me to keep the truck overnight. Very accommodating.RICKY K.
Sam Patel was extremely rude to every person I saw him interact with. The couple ahead of me, myself included, understood that there was no communicating to him. I returned the truck to him still on a quarter tank, as I only drove it 6 miles in total, and he called me telling me about the credit and fuel rates, which he never went over to prior before I left initially, and I got the comment from him of â€œcome on man, you're smarter than that. â€œ. I admit I didn't refuel, but I had no problem being charged to refuel it. I am now getting charged a cleaning fee on top of the refuel fee, when the cab of the truck was in the same condition as when I picked it up. Just stay away from this guy.WILLIAM M.
Le client n'a pas laissé de commentaire.SHERRY B.
Strap on dolly was broke, truck has dirt in floor and I'm sure I was charge a 25 dollar fee for cleaning.Sean R.
Location was not opened on time. Rep could NOT find reservation (done over 2 weeks ago). Luckily, she had smaller truck to get us off the situation. Back truck was dirty.ERNESTO S.
Just make sure they keep cleaning after each rentalPEGGY R.
Owner not helpful or nice ... next time we will go to Gastonia to the real uhaul store ... never here again... but the two people there when we turned it in were very helpful and nice ...GLENN G.
Great experience, easy pick up and drop off. Trailer performed perfectly. ThanksKEITH H.
I have heard anything about my deposit being returned and it's been several days. Will be calling up there tomorrow to see about thatWILLIAM K.
Listen I rented a pick truck from this place ! My mistake was not to take a picture of the mileage on it before taking off I know I've seen the mileage it was around 14xx low when I wheat to return this truck 1,5 hrs later the guys said I drove 83 miles which I didn't since my destination was only 31 miles and 31miles back so that's 62miles so he went and changed me for 83miles are you kidding me !! They have stole my money I never coming bck here ! And yeah the guy from the store showed me a picture of the miles before but he had a old picture because I know for fact 100 % the miles was around 14xx already not less then thatGERMAN L.
Le client n'a pas laissé de commentaire.McKayla T.
Nothing spectacular about locationMILDRED B.
Overall awesome experience.GREGG M.
Had no running tail lights.Danielle L.
Le client n'a pas laissé de commentaire.KELLY B.
Sam is great he is the only I will rent from. I will recommend him to everyone I know that's going to move.LISA M.
I have never had a problem with the location, the gentleman is very nice! However this truck we got this time had roaches all in the cab of the truck. Everytime you opened either door the roaches would just run and scatter. This was very gross and very uncomfortable.Amber B.
Le client n'a pas laissé de commentaire.jonathan C.
The service was very good and the return was up to standard very pleasedDONNA L.
Le client n'a pas laissé de commentaire.HAROLD H.
The equipment I needed was available, reasonably priced and the transaction was relatively easy and hassle free.RAY H.
Le client n'a pas laissé de commentaire.BELINDA Y.
Customer service rep was extremely rudeSTEPHEN D.
Le client n'a pas laissé de commentaire.Donald W.
Le client n'a pas laissé de commentaire.WANDA L.
Le client n'a pas laissé de commentaire.WANDA L.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.CYNTHIA A.
Walk up and handed the key to personal everything was taken care of in advance.Richard K.
Le client n'a pas laissé de commentaire.DAWN C.
Le client n'a pas laissé de commentaire.Gregory B.
Le client n'a pas laissé de commentaire.WANDA L.
More help for uhaul at this location would help.MARGIE B.
Le client n'a pas laissé de commentaire.COREY M.
Le client n'a pas laissé de commentaire.PEGGY H.
Le client n'a pas laissé de commentaire.patrick B.
Le client n'a pas laissé de commentaire.ANDREW P.
The Van was great, preformed excellent on the highway, was the perfect size for the task we needed.RAYMOND M.
Le client n'a pas laissé de commentaire.ROXANNE D.
Le client n'a pas laissé de commentaire.MICHELLE A.
Le client n'a pas laissé de commentaire.BETSY M.
Le client n'a pas laissé de commentaire.David B.
Location manager called me yelling in the phone, asking me over and over agin if I had roaches, that a person rented it shortly after saying there was roaches in the uhaul. He was very very rude.MICHELE C.
Had a flat tire and both tail lights were out I had to use my own money to fix the tire and buy new lights Tobacco Outlet wouldn't reimburse me my money for everything I fixed and I was forced to fix it or I wouldn't be able to use the trailer and I had to hurry because my car was sitting on the side of the roadMARK M.
Le client n'a pas laissé de commentaire.JACKIE W.
Le client n'a pas laissé de commentaire.Laura H.
Le client n'a pas laissé de commentaire.THURMAN D.
Two truck rentals from this location in the past couple of weeks. Fantastic service each time. The service could not have been any better. We will definitely be back for future rentals.ERNEST W.
Pain in the butt to find a location!Chad H.
Make sure they go to Sam at the Tobacco Outlet location. He is an awesome person to represent your company and deserves positive recognition! Make sure you tell him he is doing a great job both verbally and financially!.Kimberly T.
Check the inside of the trailer for cleanliness before giving it to the next person.LISA H.
Le client n'a pas laissé de commentaire.Thomas D.
Guy was late arriving. And very rude as to what to do. He got mad as the truck was parallel parked and made me nervous. Would hire movers next time.NICHOLE W.
Very nice gentleman helped us and was very helpful and up-front with everything.MARTIN D.
Le client n'a pas laissé de commentaire.MIRANDA C.
Le client n'a pas laissé de commentaire.Heather F.
Le client n'a pas laissé de commentaire.LISA T.
Le client n'a pas laissé de commentaire.CURTIS F.
The guy was working alone and was very rude. I had to connect the 6x12 trailer by myself and strained my back in the process. He then said my truck was too small. I have a full size Chevy Silverado with a V-8. He then said my hitch was insufficient. I have a factory installed Class 3 hitch. This location is proof that U-Haul will let ANYONE be a franchise owner. Avoid at all costs!!!!JAYP K.
Le client n'a pas laissé de commentaire.Casey W.
Le client n'a pas laissé de commentaire.Adria B.
Le client n'a pas laissé de commentaire.BRANDON M.
Le client n'a pas laissé de commentaire.Jeffrey R.
i like the mobile check-in and out, but the location is quite well known for an unpredictable .homeless man. Because of that, I would think twice about recommending the spot.Lyn O.
Le client n'a pas laissé de commentaire.ALEXANDER P.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Jaylan B.
The manager could have told I accidentally dropped the truck of at the wrong place. Nevertheless, I was treated with respect and given mercy and understanding without penalties. I am grateful!FREDERICK M.
Le client n'a pas laissé de commentaire.KAYLA S.
Great guy !!!! Great service & easySCOTTY R.
Le client n'a pas laissé de commentaire.Donielle R.
Would like a paper receipt for the rental. MerciMICKEY H.
Le client n'a pas laissé de commentaire.KEVIN D.
Le client n'a pas laissé de commentaire.Steven T.
Trailer iwas 25+ years old. It needed to be swept out and washed. The agent was not happy that I was taking exception to the photos he had taken and was rude to my wife. The door closure mechanism broke in the door open position. A homeless person was residing on site and had his personal belongings stored next to the trailer.John F.
Le client n'a pas laissé de commentaire.DEANNA P.
Amazing and helpful service. Will be renting my next Uhaul truck from this location.Samuel B.
Hire new employee and have a bathroom for customersJEFFREY M.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Customer service was outstanding! I would certainly recommend this Uhaul location to anyone. Thank you so much for making my Uhaul experience professional and worry free.JOHNNY V.
Le client n'a pas laissé de commentaire.RANDY P.
Le client n'a pas laissé de commentaire.CHARLES E.
The manager was supposed to call me and tell me that he did not have the truck. He did not. When a truck was located, I had to drive 42 miles to pick it up. I was given credit for the miles, but not the gas. I should have been reimbursed for 6 gallons of gas. I lost 3 hours of loading time going after that truck. VR RalphBonnie S.
i reserve the rental online, and had to call customer about something it took 45 minutes for an answer from U HaulPAUL S.
Le client n'a pas laissé de commentaire.Matthew S.
Le client n'a pas laissé de commentaire.Julia M.
Le client n'a pas laissé de commentaire.LARNETTE F.
Le client n'a pas laissé de commentaire.TRAVIS H.
Originally made a reservation in Hickory NC but trailer not there when I arrived for pick up. Was sent to this location 30 miles out of my way to get a trailer.Eric H.
Le client n'a pas laissé de commentaire.AMANDA W.
I can't think of anythingCYNTHIA R.
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