Great service, convenient location!HAMZA J.
Customer Reviews for Tobacco Store
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bear, DE 19701
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 9h pm
Heures d'ouverture spéciales
- 4/22/2021 - 7/30/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Etta H.
Le client n'a pas laissé de commentaire.Lauren T.
Le client n'a pas laissé de commentaire.Jason A.
Everything was great....service to the customer was excellent...thank youSTEVE S.
Le client n'a pas laissé de commentaire.Hailey C.
Personnel amical.Tanja G.
Le client n'a pas laissé de commentaire.KYEDA W.
Le client n'a pas laissé de commentaire.Brenna M.
Le client n'a pas laissé de commentaire.lisa P.
I think customers should be told up front that they will be spending MORE than what is advertised on the truck sign. I thought my move would be under 50 $but when it was over, it was almost twice that amount. Also, it would have been nice to have some moving supplies, i.e. blankets in the truck. Last, I did not like talking to a guy over the phone and giving out all my credit card information in a store with other people nearby. Next time, I will go with a different company.Raymond W.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.MICHAEL D.
Like to have this rental place near my house very professionally customer serviceHemrich L.
I would like to get a copy of the receiptChimere R.
Le client n'a pas laissé de commentaire.Herbert O.
Le client n'a pas laissé de commentaire.Nikitaben P.
Le client n'a pas laissé de commentaire.paloma S.
The gentleman at this location was very courteous. His business was very neat, clean and orderly and I thought it gave UHaul a good impression that you would work with a store keeper like this.Mary Jo W.
Great serviceMachhinder S.
Poor customer service by both workersAndrew S.
The experience here was great. Very pleased.Jared N.
I was able to get a van after 6pm and return it before 9pm. Excellent service à la clientèle.Sheryl P.
Le client n'a pas laissé de commentaire.Despina S.
Your truck share 24/7 system is seriously flawed and should be taken offline until it's fixed.George M.
Le client n'a pas laissé de commentaire.Mark C.
Good. Service. And process. Was. Fast. And. PromptRalph H.
Le client n'a pas laissé de commentaire.Diana B.
Keep up the good workdieon W.
The system was slow and I had to wait for longer than usual while my uhaul van pickup. Also the fuel indicator is wrongly calculated and I had to pay extra 6 $for 1,5 gallon fuel which I don't agree. The inspection didn't happened immediately after returning the van in front of me.Kaustav D.
Everything was awesome, great customer service.Tatanishs M.
Le client n'a pas laissé de commentaire.Arthur T.
Le client n'a pas laissé de commentaire.Monika A.
Le client n'a pas laissé de commentaire.EVAN A.
I dropped off around 3am. That morning, my receipt was in my email. I've rented from them previously. Very inviting, friendly gentlemen.VENETIA S.
Awesome customer service.Andrew M.
Everything seem to be in order, Well pleased!Arthur M.
This was not the location I had selected on my original reservation but was told there was nothing else available so I accepted the change. I had made a reservation for a 20 ft trailer, 6 furniture pads, a furniture dolly and a utility dolly. When I arrived to this location I was informed that the furniture dolly and pads were not available at this location- I was given the option of having these items removed from my bill or driving several miles out of my way to go pick them up at a different location owned by the same owner. If I had wanted these items removed I would not have reserved them in the first place so I ended up driving to pick them up which was a waste of my time and because of this the moving help I had arranged had to sit around and wait for me to arrive 30 min late.Sicilia G.
Le client n'a pas laissé de commentaire.Raymond B.
Great service and clean van.Hamza J.
Le client n'a pas laissé de commentaire.lisa B.
Le client n'a pas laissé de commentaire.DAYQUANE B.
Le client n'a pas laissé de commentaire.KEVIN W.
Great service!FAROOQUE S.
Le client n'a pas laissé de commentaire.Tiffani B.
The uhaul dealer is a super guy! Very friendly and helpful. This location needs to offer uhaul supplies, like moving blankets, boxes, etc.Timothy L.
Le client n'a pas laissé de commentaire.Lynette P.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.Joan T.
Le client n'a pas laissé de commentaire.STACEY W.
Friendly, quick and easy. Awesome experience.Joan T.
The guy who help me today was very nice very polite well doneANGEL M.
Everything was perfect. I walk in, in need. He helped and was so nice!VENETIA S.
The store the branch is located in is fine. It's clean and well run, by all appearances. The truck itself was clean and in perfect working order. However, instead of paperwork to fill out at the location, I was handed a phone and had to give my personal information to the person at the other end. I did not like having to speak my credit card information, as well as my name and birth date, out loud in a store full of people. I have rented many trucks from U-Haul and other companies, but I have never had to do this. I won't be returning to that location in the future.Kevin M.
Picking up the vehicle was so easy once we finally got to the location that we wanted.Patricia E.
Le client n'a pas laissé de commentaire.Saboor U.
Le client n'a pas laissé de commentaire.roberta J.
Le client n'a pas laissé de commentaire.RICHARD S.
Le client n'a pas laissé de commentaire.Atiya D.
Truck was ok--not super clean (mats were dirty, some small trash here and there--nothing major, though). Certainly usable. Interesting location--out of a tobacco store (it was a Sunday afternoon, so I went online to find open locations). Overall, it was fine, with no complications.Morgan K.
Le client n'a pas laissé de commentaire.KEVIN B.
Le client n'a pas laissé de commentaire.CHARLES C.
Power windows.ANDREW S.
Le client n'a pas laissé de commentaire.KIYON W.
Le client n'a pas laissé de commentaire.STEPHANIE R.
Truck was not clean when I picked it up.DAN L.
Le client n'a pas laissé de commentaire.Amanda C.
Le client n'a pas laissé de commentaire.TEVON W.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.Diane B.
There is only one customer sevice representative at this location.Enjolokee J.
Le client n'a pas laissé de commentaire.SAMEER H.
Le client n'a pas laissé de commentaire.WILLIAM H.
Le client n'a pas laissé de commentaire.Douglas W.
Everything was goodalvis B.
Le client n'a pas laissé de commentaire.Sheila T.
I rent 2 times per month. I'm scheduled again Sunday but I'm trying to find other options. The truck was beat up. Very loud. Gas guzzler. And the worst part I had yo put air fresheners in the back because it smelled like wet dog.Andrew G.
Equipment was received 2 quarts of oil low. I put oil in the truck. Headlights were dim and need replaced.Robert T.
Lower your prices !!!Chantel D.
Le client n'a pas laissé de commentaire.DRUE B.
The clerk was very friendly and helpful, our only complaint was that we were charged for gas even though we filled it past the 5/8 mark right before returning it, so there's no way it needed a gallon and a half that we were charged. The cargo van was brand new though, which made us happy as we were using it to move new furniture.Laura W.
Le client n'a pas laissé de commentaire.Stephen P.
The engine light was on in the vehicle and the brakes were practically to the floor. The clerk over charged me and was beyond rude. I returned the equipment because it was in poor condition and now I have to wait DAYS for my refund!! U-Haul you just lost a customer ????Adrienne P.
There was no truck at our reserved pickup time. We had to wait around till someone returned one almost an hour later. We had multiple people waiting at our home to help us move all waiting around because there was no truck. The reservation was made well in advance, no notification of a delay or problem was communicated to us until we showed up on time to get the truck. Horrible customer service. The truck itself was clean and reliable.Barnaby Ethan Y.
Clean and Friendly. Seamless transaction.Margaret M.
Le client n'a pas laissé de commentaire.gaye C.
I picked up the van with 1 tick over the 1/4 tank and went less than 30 miles could not figure out where the tank was even though I stopped at a gas station so I brought the van back and was charged over 40,00 $ for gas. I know it wasn't their fault at the store however this was crazy to pay over 1,00 $ a mile just for gas. I understand charging me however the gas tank wasn't filled where I told it would be. I even spoke with the person before I gave it back he should have made me aware of the charge - he could have told me not just want is written.Mindy W.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.MICHAEL G.
Le client n'a pas laissé de commentaire.Jeffrey A.
Not put holds on credit cards & than be told nothing will go thru until you return vehicle. To than look on your credit card n see the hold is there & taken out, & as well as the real price that you were charged. And than be told the hold will come off after 2-3 business days? Whats up with that? If thats the case just charge me from the door what it might be & deduct it from that or add if its less or more. Dont have 2 fees come off my card. Thats just crazy to me. Uhaul has no problem taking my money when im told it wont come off, till afterreturn truck. Not!! But yet i have to wait 2-3 days for it come off? Wth... Smh. Only disappointment with this...JESSICA C.
Le client n'a pas laissé de commentaire.Brian G.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.FERNANDO U.
Le client n'a pas laissé de commentaire.Ed P.