Easy peasy pick up of equipment and drop off when done.Stevan B.
Customer Reviews for Todds Service Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wichita Falls, TX 76308
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent customer service.Stephen N.
Where to start? I arrived on time to get my truck but when I tried to check in using my app I received a message saying page not found or my information could not be retrieved. After contacting the local U-Haul rep, I was told that since it was Sunday he would not be able to come out and help me because he was the only person in the building that day and could not leave. He advised me to call 1-800 U-Haul. After waiting 15 to 22 minutes for a callback from 1-800 U-Haul, I was finally able to locate my truck, get in my truck and drive away with my truck about 45 minutes after I tried to in the first place. I also was only given half a dozen blankets and a dolly. My truck did not come with the furniture dolly and the appliance dolly that I asked for. I was only able to succeed in checking in and checking out my truck using the web version of u-haul.com. The app is completely useless!!!Steven Y.
clean the truck for one it was trashy in the back and it had the blankets all over the floor which i folded and put back in your pouch. i asked about the gas and he said it had a 1/4 of a tank and what you know as soon as i started it closer to an 1/8 so i had to go get the guy so he could see the gas gauge. next put gas in it like it should have, like y'all want it back with a 1/4 of a tank. the truck has more gas in it than what i picked it up with and it's to expensive to be doing that. i was not impressed with this location and try washing the truck. was not happy with rental at all.Alice C.
We will be using again this week. Todd's is out new number 1. This place was greatJoe B.
Le client n'a pas laissé de commentaire.John B.
Great processROBERT T.
Le client n'a pas laissé de commentaire.Francisco P.
Le client n'a pas laissé de commentaire.Cheryl S.
Le client n'a pas laissé de commentaire.RAYMOND H.
Le client n'a pas laissé de commentaire.courtney M.
Don't charge for fuel when the truck was returned with more fuel than when picked up. What a scam!Jason H.
Le client n'a pas laissé de commentaire.SUSAN K.
Le client n'a pas laissé de commentaire.LESLIE R.
Le client n'a pas laissé de commentaire.TROY W.
Le client n'a pas laissé de commentaire.Matthew H.
The cup holder was dirty and sticky when I picked up the truck. Other than that the truck was in good condition.John R.
Le client n'a pas laissé de commentaire.Peter W.
Le client n'a pas laissé de commentaire.Joe D.
Best location, great service clean trucks!George C.
Le client n'a pas laissé de commentaire.jim G.
Le client n'a pas laissé de commentaire.Hernan G.
Le client n'a pas laissé de commentaire.Tyrone E.
Felt like I was over charged for late returnBryan J.
Truck was very dirty both on the outside and inside. The cab area inside was ok but the front windshield looked like it had not been cleaned for a while. It had bugs and dirt all over it. Inside the back had a lot of sawdust and dirt. The dolly and mats were not in the truck. Had to spend time driving to another place to get them.tim D.
Le client n'a pas laissé de commentaire.Stephen N.
I was not happy that the blankets I purchased for rental were not in the truck and I ended up driving back to the actual U-Haul center to get them which added miles to my total that I was charged extra for. The person at (Todd's lube center) where I picked up the truck did not explain clearly the gas credit to me. The agent at the U-Haul center did though. When I picked the truck up it was on empty, yet the agent said they had put $10 in it.Larry P.
Almost charged $25 for dirty drivers side floor mat (it was a rainy day)!!! I went back out and wiped it clean in 3 minutes. Twenty five bucks.....seriously??? Not happy about that.Michael W.
Le client n'a pas laissé de commentaire.Judy W.
Excellent customer service.jeff H.
I have not received final the bill via Email. I had to change plans for the drop off location on the Trailer the day before I picked it up. I called Uhaul Logistics to change the drop off location for the trailer to Webster Tx and the Uhaul to drop off in Livingston. The Lady said I could change it on checkin this did not work I had to drive an extra 3,5 hours to take the Trailer back to Livingston Tx . Thanks DonDon B.
Gentlemen was professionalJOSEPH K.
Le client n'a pas laissé de commentaire.Scott L.
Le client n'a pas laissé de commentaire.Lawrence P.
Didn't hook up the car on the tow trailer correctly. Chains were not around axle and one tire harness came off. Lucky we didn't lose the car or our life.Carla D.
Be sure the dollies are on the truckJasmyne R.
They did not have my reservation when I arrived. But they did a great job of getting me into a truck in a timely manner. Thanks to all involved.Leon T.
Le client n'a pas laissé de commentaire.ana R.
Le client n'a pas laissé de commentaire.JENNIFER D.
Baylee was the best!! He helped me after another U-Haul that is on Kell in Wichita Falls turned me away after I made a reservation over the phone. When I showed up they had canceled it and the manager David was extremely rude! I got there at 6:40pm. I called before I came because it was close to closing time. My understanding was my phone call was sent to overflow or something which I wasn't aware of tell I got to the location. Everyone but David the manage was willing to help me but David wouldn't let them help me. David said he could get the other manageer up stairs to tell me the same thing. Didn't know there was an upstair????? Anyways thank you Baylee for everything and for your girlfriend for reaching out to you.Christine B.
I do have complaints about the customer service of the uhaul moblie phone number i had an issue getting the uhaul door to close and the first 3 times i called the people who helped me disconnected on there end before i was helped so i was stuck for another hour untill i got ahold of a man who took care of me and then it took one more houe after that to get the service to fix the door. very inconvenient and frustrating that the first 3 people i contacted at uhaul did not help me.Bradley H.
Excellent customer service! Will refer everyone here. Merci.Victoria S.
Le client n'a pas laissé de commentaire.DONALD F.
Le client n'a pas laissé de commentaire.Andrew W.
great people to deal withRAYMOND F.
Le client n'a pas laissé de commentaire.roy R.
The two gentlemen at this location were both amazing. When our towed vehicle would not start they helped us get it off the tow dolly. Service was excellent from start to finish and no surprise charges!Steve P.
Ray was great! I will rent from him next time for certain!!! Thank You Ray and Todd's!!!ROBIN W.
Le client n'a pas laissé de commentaire.MARTIN O.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.ronnie N.
Le client n'a pas laissé de commentaire.AWTRY J.
Le client n'a pas laissé de commentaire.Danny D.
Le client n'a pas laissé de commentaire.Kimberly D.
My complaint is not with Todd's or Weaver's. I did not appreciate the fact that my reservation was moved and I was never notified. A waist of two hours and I lost my loading help and had to load it myself. I am in serious pain and trying to drive three hours away at 9pm. Great customer service guys.Cody W.
Le client n'a pas laissé de commentaire.Christina B.
Le client n'a pas laissé de commentaire.Janice A.