Complained about the U-Haul website non-stop, did not have knowledge of how to hook up the trailer to my truck. Did not have answers to my questions. Spent twice as much money as I planned to and did not get the trailer I wanted.JADENICHOLE H.
Customer Reviews for Toll Booth Saddle Shop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Easthampton, NJ 08060
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 10h am à 6h pm
- Ven : 10h am à 7h pm
- Sam : 10h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 1/29/2022 - 1/31/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ernest C.
Le client n'a pas laissé de commentaire.Benjamin L.
Le client n'a pas laissé de commentaire.Rita K.
Le client n'a pas laissé de commentaire.Sok N.
I was unable to check out the vehicle using uhaul.com online, but the friendly team at Toll Booth Saddle Shop were incredibly helpful!Kristina M.
Employee didn't know how to process the rental. Was missing appliance dolly that was requested, and when called about the dolly was told there's nothing that can be done.Joshua M.
Above and beyond!Kelly B.
Toll booth saddle shop was very efficient and curtious. Made our moving experience much easier. I would recommend this business to everyone. Thank you for making this move a good experience.Patti P.
Le client n'a pas laissé de commentaire.Ronald K.
Nothing really. Awesome level of customer service from collection point very friendly and super helpful.Scott J.
Uhaul change my location 2x in 24hrs Uhaul is a monopoly. Horrible business model.Jodie B.
Windshield was very dirty on the interior Renting online was not easy. Website not user friendly I was told to pick up my van at one location , but it was closed. So I called u haul only to find out it was at another location The fees are more than the advertised daily price! Marketing ploy, just be more honest uhaul.Jeremy F.
Le client n'a pas laissé de commentaire.Xiomara R.
Le client n'a pas laissé de commentaire.Philip O.
Le client n'a pas laissé de commentaire.Brandon L.
Le client n'a pas laissé de commentaire.Cameron W.
Le client n'a pas laissé de commentaire.Samuel D.
Le client n'a pas laissé de commentaire.Andrea W.
Super easy drop off!Melissa M.
Nice customer serviceLillian S.
Shouldn't have to travel to other locations to pick up locations (Dolly's 2) and then to be told do you want the truck or not when the other equipment wasn't available at the pick up location. Not professional at all. Why reserve equipment ahead of time if you have to to 2 different locations to pick up all the equiemtMichael S.
Very unorganizedZenobia L.
Le client n'a pas laissé de commentaire.ROB K.
The location itself was fine and the staff there were lovely. However, the uhaul system was â€˜down' and the pickup process took longer than anticipated. Also, while I lived close to the location, I still had to drive the truck to my house to load it up and that put me severa miles over. I would think that uhaul could calculate these things. Overall, not bad, but the pickup location, being a sort of part time uhaul place, seemed to not have the same uhaul system support that they should.Joseph G.
Le client n'a pas laissé de commentaire.Tom M.
pickup was bad but not the place or owner it was the U-Haul app took me over 40 minutes then the owner had to help make a call to finish the pickup it keep asking to resend photos and wouldn't check out with my card already in the system.John P.
Great people ! Great experience!Kayley K.
Le client n'a pas laissé de commentaire.EVAN B.
Very friendly and helpful. Even helped me align the side mirrorsKELLY M.