It was a pleasure working with Tom and I will absolutely do so again in the future.James C.
Customer Reviews for Toms Service Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wrightstown, NJ 08562
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Maritza C.
Le client n'a pas laissé de commentaire.Paul L.
Le client n'a pas laissé de commentaire.Scott C.
Tom's is a great location to rent from. The owner (Tom) has always been very friendly. I highly recommend to rent from this location!!!Anthony Z.
Tom was very helpful and a pleasure to do bu8with. Will highly recommend his place to anyone looking for outstanding customer service.mike A.
Le client n'a pas laissé de commentaire.Eric J.
Convenient to the base and straightforward. Would have liked to have appliance dolly's as requested a month in advance. Manager said he had reached out to uhaul with no response. Other than that, everything went well.Mackenzie P.
Le client n'a pas laissé de commentaire.Jordan D.
Le client n'a pas laissé de commentaire.Jane R.
The representative Tony had a very unprofessional tone in speaking with me. He was not friendly and it was very bad customer service interaction he was extremely abrupt and unwilling to go over the return process I am unsure what the problem was I even asked he at one point and he got extremely argumentative I would use this establishment againShirelle B.
I really have no criticisms on how this location can improve it was a small location not that much equipment but that isn't a gripe they had everything I needed they were extremely polite and I would be more than happy to go back there again. If necessary.hadyn B.
My experience with the rental at Toms Service Center was very professional and excellent!! I will surely rent from Tom's again!!ron M.
Le client n'a pas laissé de commentaire.HERIBERTO M.
Le client n'a pas laissé de commentaire.Brian F.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.joe G.
Le client n'a pas laissé de commentaire.HERBERT M.
Le client n'a pas laissé de commentaire.Frank M.
I have rented Uhauls in the past from other locations and this is the first time I had a great experience. Everything went so smoothly, Tom was extremely kind and the van was spotless. I will continue to rent from Tom's any time we need a Uhaul and I will no longer dread the process of having to rent one knowing that I'll be dealing with Tom's from now on. A+++++TERRENCE S.
Le client n'a pas laissé de commentaire.john C.
Le client n'a pas laissé de commentaire.Chad C.
Service was really good. Truck was clean. Vehicle was missing a light that caused a leak. The missing light hole leaked as a result and my contents were wet from the pouring down rain storm we drove thru. This missing light was confirmed as the source of the leak at the return location.KELLY M.
Super nice. In and out with my truck quickly.Bradley H.
Pick up and drop off a bit confusing. No drop box for keys specified. Truck was hidden for pickup and when we did find it the attendant working kept thinking I was taking the wrong truck. Had to call and verify for an extra 20 min. WaitDorieanne L B.
Very professional and cordial.julius R.
Tom provided superior service and was a pleasure to work with.Robert S.
Great job Tom!william G.
Le client n'a pas laissé de commentaire.john N.
Very professional and friendly. Very organized and clean. Excellent customer service!Tamea D.
Le client n'a pas laissé de commentaire.Matthew S.
Amazing team. Had truck ready to go as soon as I showed up. Made my pick up and drop off experience very easy and convenient.EZEQUIEL V.
We needed a UHaul Box truck last minute, and Tom at UHaul came through! Thanks Tom!dry tech C.
Le client n'a pas laissé de commentaire.Justin P.
Excellent service à la clientèle. Thanks Tom for taking care of your community!Aaron P.
Le client n'a pas laissé de commentaire.Jane R.
Great service. Easy rental. Would recommendMichael E.
Excellent service. Tom is a true professional. Paul was very helpful setting up the trailerjohn V.
Le client n'a pas laissé de commentaire.jacob L.
Le client n'a pas laissé de commentaire.Edward M.
Le client n'a pas laissé de commentaire.Nicholas M.
Le client n'a pas laissé de commentaire.aiden C.
Le client n'a pas laissé de commentaire.Earl M.
Very nice personnel to deal with, and very fair on rates, and suppliesbrian J.
I've dealt with several uhaul locations. This is by far the best.James C.
Le client n'a pas laissé de commentaire.john G.
Le client n'a pas laissé de commentaire.martin J.
Le client n'a pas laissé de commentaire.Jean J.
Very helpful!charles C.
Le client n'a pas laissé de commentaire.Mark H.
Excellent customer service! Very friendly when we called asking several questions prior to making a very short notice reservation on our end. Trailer performed perfectly. Zero issues.China R.
Le client n'a pas laissé de commentaire.Michele G.
Very satisfied with the service and support. Definitely will be using them again.Sheffey M.
Easy pick up & drop off.Patricia S.
This is my second rental from Tom's He is a great gentleman. His vehicles are cleaner than they were off the assembly line. This is my first stop for rentalChristine E.
Le client n'a pas laissé de commentaire.KENNETH G.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.larry P.
Le client n'a pas laissé de commentaire.Saurin P.
Le client n'a pas laissé de commentaire.Robert W.
Was a pleasure dealing with Tom! Second time I've dealt with him in the last 6 months and will go back the next time I need a Uhaul.bernadette L.
Nothing needs to be done. Everything went perfectly.Damien W.
Great overall experience renting this Van--the whole process overall was so easy. Was great working with Tom's, very easy and efficient. Will definitely be sticking with U-Haul and Tom's for any future rental needs.George B.
Rental procedure was smooth and pleasant. Vehicle had low miles and very clean. Would recommend location.janet M.
Le client n'a pas laissé de commentaire.Ronald D.
Tom was very professional and accommodating with respect to my tow-dolly rental. Kudos to him!jay R.
You sould have customers return trucks with the amount they were given, not to fill. Instead of $46 it would of only been $23.00. Also, rate of mileage was quoted at $1,79 not $1.99. You over charged me l wrote an email regarding this and no one has gotten back to me. Never again will l use or recommend UHaul to anyone, unless this can be resolved.Teresa D.
Le client n'a pas laissé de commentaire.SAMARIE R.
Very Nice People who are respectful and very professional. The entire process was smooth especially since it was my first time reacting a uhaul. They made me feel comfortable to do business with them againGary G.
I have a low profile vehicle. I told them they should of placed wood under my front tires and they didn't. This caused damage to my vehicle once unloading.Lisa A.
Le client n'a pas laissé de commentaire.Baskaran R.
The website said the equipment was NOT available. I called Tom's and they had the equipment. You might be losing business because of this. If I didn't call, I might have found another option.richard W.
We dropped off our truck when the location was closed. I did speak to the owner the next day and he was very polite and answered all my questions. However, this station is on a corner and his store sign is only on one side and I recommended to him that he put his sign on the other side of the building too. We didn't know we were in the correct location and left then got turned around and "lost". Better signage would be a plus especially since the location was closed.Susan H.
I am so impressed with how easy this process was and how well the communication was. We had plenty of notice in advance and appreciate the flexibility. Outstanding professional service.Selena S.
We were rented out a trailer that WAS NOT maintained in the slightest. Three tires were so worn down the bands were starting to show. It was pulling to the left when we were towing it, only to find out later that the u-bolt wasn't there on one of the axels. I never thought I would have to check the tires or for a u-bolt connection with the trailer. I don't understand how Tom's Service even let this trailer be rented out! Aren't they suppose to maintain the uhaul equipment and make sure everything is good before renting it out? The level of neglect to this trailer was unacceptable and luckily nothing was damaged. We had one tire completely blow out, while two others were mere moments away from having the same thing happen. The only good tire was sent into the wheel well when the blowout happened. That one good tire, looked to be relatively new, or at least in good shape. So, it's obvious to me that it was replaced at some point and the other three were just left on by Tim's Service and he probably thought no one would notice. I will NEVER rent from uhaul again because it's obvious that y'all don't care about your equipment enough to check the people who license it out.Travis K.
Le client n'a pas laissé de commentaire.Greg K.
Le client n'a pas laissé de commentaire.eric P.
Le client n'a pas laissé de commentaire.JANELLE W.
very friendly & helpful , I would have no problem recommending this location . well deserved 5 starsdon T.
My reservation was not scheduled to be pick up at that location. I got re- oriented to that location due to the less availability of the truck and the dolly. When I got my final bill I realize that I got charged for coverage, and that was not include on my reservation. I called U-haul to get reimburse for that charge and they start play ping-pong with me. U-haul said the manager of the facility gonna to call me and the manager said call U-haul.SERGE M.
Le client n'a pas laissé de commentaire.Tatyana S.
Le client n'a pas laissé de commentaire.michael B.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.louie H.
Le client n'a pas laissé de commentaire.noah W.
Good company manShun E.
Le client n'a pas laissé de commentaire.Connor D.
Outstanding service..ELDIAGO T.
Le client n'a pas laissé de commentaire.WILLIE B.
Le client n'a pas laissé de commentaire.Jeffrey E.
Corporate made do this :(JAMES Y.
Such an easy process. Great location to drop off. Convenient after hours drop off. Fortement recommandé!Christine G.
Tom's Service Station is the best! Tom is that local hero you can always count on. I was last minute with my U-Haul and Tom had me scheduled and taken care of almost immediately. Swift and Quick, 5-Star Service!Cody M.
Great customer service! Very pleased!Austin D.
Le client n'a pas laissé de commentaire.Mikel J.
Le client n'a pas laissé de commentaire.Taryn E.