Évaluations des clients Tools 2 Go Rentals & Sales Ltd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Tools 2 Go Rentals & Sales Ltd
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Rick E. le
GREAT service
Glen P. le
The pick up location was good, However it was not the location I booked a month ahead. People in Victoria location were useless. One of the employees was even rude! The manager named Bradley who I requested to see kept us waiting for over 2hrs only to send another employee after 2hrs that we need to wait another hour! Absolutely horrible experience. Will avoid UHaul for the rest of my life if possible.
DAVID I. le
The service was exceptional, thank you very much.
James C. le
Proprietor helpful, no issues. Pickup location was quite a distance (30 km) from reserved pickup location. Had family nearby so no issues for me, could have been a headache for others wanting to pick up first thing.
Gordon V. le
I had booked well in advance to pick up the trailer in central Victoria ... then was informed a few days prior I’d have to drive up to Cobble Hill to pick it up. Cost me time and money, not cool U-Haul.
Jamie B. le
The location is combined with a equipment rental shop and as a result pretty cluttered but no issues.
John L. le
Super easy and very efficient Thank you!
Angelo B. le
Get a good customer service rep to properly help people
warren s. le
We wanted to use the trailer for a specific time but the Uhaul system will not allow you to book from a specific day to a specific day. We were getting calls from the drop off location wondering where we were when we discussed at the pickup location of exactly what day we would be dropping it off.
terry j. le
No one there...it was a holiday though.
chris r. le
Nothing at all needs to change. Al is a class act. Always professional, and a pleasure to deal with.
james m. le
There appears to be some computer glitches with the U-haul system that occur during the invoicing & payment process that could be resolved
Mark R. le
Nice, helpful people at this location.
RICHARD W. le
Al and Linda are great people
marius f. le
Service was excellent.
JOHN K. le
Give Tools To Go a faster computer system, especially when it comes to repeat customers. They have to add my same information everytime I use your services.
rob e. le
Nothing! Continue to get ifirst class service from this location. Other U haul locations could learn a lot from this operator!
TRAVIS P. le
Customer service is excellent. The trailer we rented was defective. brakes were smoking 70 km into our trip. Had to pick up a different trailer so a unload / reload nightmare. Not the store owners fault as U Haul I believe is responsible and sourcing out mechanical servicing and inspection. Would be great if quality assurance contacted me and gave me some cash back for all the time spent switching trailers and missing our ferry. Side note: second trailer made it 5300 km with no issues.
Greg S. le
I was not happy that I had to take the trailer to drop it off at a location that was 15 km south of my destination city. The text came to me while pulling the trailer to my destination. This is not acceptable. Let me know ahead of time so I can plan my day.,