A lot of confusion...Frank R.
Customer Reviews for Toor Mart
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jolene C.
First you changed my original pick up due to equipment. When I went to the new location NO ONE FROM UHAUL WAS THERE. I called the 800# and spent 20 minutes on hold. Finally reached a person that couldn't help-spent 10 more minutes on hold till he got the truck released for me. So I am now 40 minutes behind schedule. NOT A HAPPY RENTER.Thomas C.
There was no sign to say â€œgo into the liquor store nearby and ask about Uhaulsâ€......? Very odd to meAlan S.
Le client n'a pas laissé de commentaire.BARRY S.
The lady checking me in did not speak English well enough to communicate with me. The trailer was rusted and needed a hammer to open the latch the first timeDamon W.
I was told by the agent in Lubbock that I would receive my 100 $cash deposit back when I returned the truck in Lakeside, Texas. The agent there not only didn't know how to check the truck in (had to be walked through on phone), but said they couldn't refund deposit and we're getting out of U-Haul rental business because U-Haul had not properly trained them. I'm extremely unhappy that I have to wait for a â€œcheckâ€ from U-Haul when I gave them cash!!!Steven B.