Customer Reviews for Top Shelf Storage
(Concessionnaire U-Haul dans le voisinage)

20 évaluations

3130 Sapp Rd   Conroe, TX 77304

(936) 647-1401

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 1/24/2022 - 1/26/2022: Fermé
  • 1/31/2022 - 2/2/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(936) 647-1401

3130 Sapp Rd
Conroe, TX 77304

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 1/24/2022 - 1/26/2022: Fermé
  • 1/31/2022 - 2/2/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Easy access site with space to move around.

Rod L.  |  Expérience générale 
Évaluation :
5

Everything was nice and easy, the only complaint I have is how expensive it is to rent the truck. Cost over $100 for 30 miles and 6 hours with the 15 foot truck.

Jordan M. 
Évaluation :
5

Process was smooth and seemless

Shawn A.  |  Expérience générale 
Évaluation :
4

Dolly wasn't in truck that was ordered.

Steven W. 
Évaluation :
4

Attitude of the gentleman that we returned truck to was not the best. He seemed irritated that we are interrupting what ever he was doing on his cell phone. Overall great location and we would use this business again

Daniel H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
1

Couldn't get in touch with anyone except for once, but wasn't much help. I don't completely blame them though. We were returning the truck after hours and the app didn't want to work. I was referred to call U-Haul so I did. I waited 50 minutes before giving up. I tried again the next day choosing the options to get in touch with the app help same, no answer. So I tried sales and got an answer in 2 minutes. Two areas of opportunity. Fix the app. Better customer service for current customers.

GAVRIEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Very punctual and professional!

MICHEAL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark G. 
Évaluation :
2

She didn't know what to do with a trailer. She said it was different than trucks. She had a hard time getting someone on the phone to help her. After the third call she was able to get ahold of someone but that person didn't seem to know passwords either. The lady who helped me was very nice but just didn't seem to have been trained properly. It took me about a half hour to get checked out and I was the only customer there. Your rental equipment was fantastic. You guys have great equipment.

TROY M. 
Évaluation :
1

i was charged $40 for moving pads that i never used. No idea what they are. Also, reserved 24 moving blankets....was given 12.

Jayce H. 
Évaluation :
1

The vehicle was old and miserable to drive. I will never rent another one again. There were no supplies and the rep didn't know how to find out if they had supplies or how to do the check in and it took forever causing a delay which ultimately lead to me having to keep the U-Haul an additional day because I couldn't gain access to where I needed to move items.

mAEGAN R. 
Non les évaluations ont été soumises pour cet établissement.

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