Bad location with poor paving conditions. Difficulty in contacting personnel and understanding check in procedure. Must hope for the best when returning the vehicle (that it was actually turned in and the contract completed).Jacqueline M.
Customer Reviews for Toro Auto Garage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kathryn P.
The person who helped me pick up the uhaul was very efficient and kind in walking me through the process from the phone before their location opened.Justin M.
Took 30 minutes to find At 3 in th afternoon it was behind a locked gate Had to call no answer left message Return call was from different number and was reluctant to answer All in all a very poor experincrBenjamin L.
Le client n'a pas laissé de commentaire.MICHAEL CURTIS V.
Le client n'a pas laissé de commentaire.Mary E.
Le client n'a pas laissé de commentaire.HUGO E D.
had i not had gps and had the pick up location not texted me, i would have found it. location looked like a junk yard and nobody was at location. had to drop trailer off in an alley and hope no one stole itGARY F.
Le client n'a pas laissé de commentaire.MARILEY ANN C.
The site looked abandoned and there was nobody there to help...only locked gates with signs saying "beware of dog". There was a lock box in which to deposit keys, along with sign that indicated that to call a number first before depositing the key. When I called that number, nobody answered so I left a voice mail message and drove away unsure if anyone would process my returned truck. To their credit, they did call me a couple of hours later to confirm receipt of the unit, and they processed a full digital receipt soon thereafter, confirming that no additional charges had been rendered.Brent R.
In spite of advertising they were open on Sunday and in spite of confirming the drop off by phone in the morning, no one was there. We tailgated into the yard behind someone using the adjacent storage facility, completed the drop off procedure on our phone, but then learned there was no way out of the yard for pedestrians. After a harrowing and dangerous 'escape' over the gate, thankfully aided by members of the local homeless community, we were finally sent the gate code after we arrived at the airport for our flight. That code should have been provided that morning when I confirmed the time of the vehicle return. Poorly run operation from start to finish.Donna Lipsky L.
Recommend equipment that has cruise control to customers that has a long range of driving to doJoseph J.
No assistance or instruction offered with pickup.tyler I.
Representative from the Indio uhaul found the two wheel tow dolly for me at a different location and booked it for me , all I had to do was show up and pick it up , great service..Albaro S.
Location needs tidying up, truck was ready right on time though, also not 100 percent full on gas. Fortunate to rent a one way truck to Washington out of California at the eleventh hour. (Had the reservation for over a month). Truck ran great except for weird auto down shifting feature while descending freeway grades..JACK LORENZ III S.
This location was difficult to find & entry blocked by a locked gate with a keypad for an unknown code. The area is trashy with little room to park vehicles. No U-Haul personnel were present when we arrived. Other workers at the site had to call the owner in.Ronald A.
It was advertised that the truck is 19,95 and I was charged 39.95. No one will return my calls. The man helping me get the uhaul on site continously made suggestive inappropriate comments to me. Even texting me "lol ur cute". Very inappropriate to over charge a customer and never return their calls especially when I had to deal with this harassment while I had the truck.Kalyn B.
Was easy to locate. Thank you for easy return process.Matthew F.
My pickup time was 9:30 and the Indio uhaul did not open until 10:0O. It would have been nice to have been given the web side for that location so we could look up open time rather driving around looking for opening for that location.Sandra D.
Le client n'a pas laissé de commentaire.mitchel C.
Le client n'a pas laissé de commentaire.Richard A.
Friendly and helpful service. Thank you!GREGORY L.
He was very nice, he had the truck ready and it was clean. A pleasant experience, good guy.LAWRENCE G.
Le client n'a pas laissé de commentaire.Dwight M.
It was difficult to findAuthor S.
For me it just wasn't the best location sorry about thatRONNIE M.
Le client n'a pas laissé de commentaire.james P.
Hard to get in. Locked gate, no response when called. I had to call uhaul to have them get a hold of someone to unlock. The guy was friendly but it's just an offload parking lot with no office or facility for customers.Ensar G.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Eric W.
No key drop off at drop off location. Looked shady. Had to climb a fence to get out. Horrible experience . No one there either to help.JOHN W.
Le client n'a pas laissé de commentaire.Tania S.
Le client n'a pas laissé de commentaire.Jesus D.