Legendary service and equipment. My favorite location by far, trust this Donaldsonville team of rockstars during your next U-Haul visit. That Michael guy is on the ball and Brenda is a kind soul who really cares about her customers âï¸âï¸âï¸âï¸âï¸
Steele T.
Customer Reviews for Tortorich Towing & Wrecker Service
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very nice people
Chris T.It was fast and easy
Shedrick N.Mrs. Brenda and Me. Mike were Very nice and helpful. Will definitely use them again!
Krystal D.Great location and communication
Karen S.The tires on the trailer needed to be replaced, there wasn't tread or very little, but I made the trip without issue
Harold R.You all had just what I needed. Thanks soooo much
Kentric B.1 - the truck window was horrible to see out of especially with the horrible rain falling. I recommended to the people, when dropping off the truck that for safety reasons the windshield's inside should be cleaned. They replied that people smoke and You Know. I replied I don't know and that the truck did not stink smoke. 2 - Was told to come 15 minutes early because they close on time. 3 - Was contacted to see if could come early because of the bad weather coming. Explained I was at an appointment and would come as soon as I could which was 20 minutes before closing. 4 - The truck has a great deal of damage to it, missing front piece, paint pealing, scratches. It seems to me that someone would have come to ensure that I was aware of the damages and/or check upon returning but no one did. 5 - The truck itself was just not clean. Not sure I would recommend this location to anyone unless this is the only location around. I don't understand why Keller in Vacherie does not have a truck which is closest to me? Would go to Thibodaux to rent too but why should I have to pay mileage to go farther when there is a dealer in Vacherie? Ramona - 225-717-2655
Ramona K.Open early
Ronald P.Not a thing .
Ken K.very unsatisfied with the truck, customer service, the lack of knowledge of the representative who thought he helped me. The rental agreement i initially had was set for me to return the truck at the same location. this was very feasible. The representative failed to ask me when we discussed the mileage situation if i wanted the contract to remain the same. all the rates and fees are all messed up and I am being charged way more than i was willing to spend on this truck. Very much so an inconvenience all the way around!!!
Kevis F.It was roughly a thirty minute drive from where I live however it was the only location out of several that could guarantee pickup at the required time. Other than that no issues.
Jim M.No improvement needed. Wonderful people & great service. 10 stars
Patricia B.Very easy transaction
CATHERINE L.Uhaul trucks are a little expensive.. 1,19 is high
Dusty L.Love the hometown friendly service. The convenience of the location is a plus and it's always a pleasure to visit and chat with Brenda and Mike Tortorich!
Tammy D.Pleasant to do business with They understood my needs perfectly and made it happen
Eugene B.The location is terrible. The truck truck stunk so bad that my husband almost couldn't drive it. He later found a package of stew meat under the seat that had rotted. The battery was dead on the truck every time we stopped we had to boost the truck again. We were supposed to get a 26' truck. Was changed to this location for the 26' truck and still ended up with a 20' truck. Terrible service from Uhaul!!!!
Richard L.It was very dirty, poor pick up, burned a lot of gas, filthy nasty and dirty...!!
anitra W.Thank for the good services
Keosha S.Rates were high.
josephine M.The personnel at the U-Haul company were very nice and accommodating. I will be using them in the near future. Merci
Kathy B.Great service
Karen C.This location stayed open for me to do a last minute pickup. It was my first and they explained the pickup process thoroughly and helped me find the best drop off location.
Dionne L.Everything went as planned... staff was awesome!
Renata P.The disparity in the cost for one-way bd two-way rental is ridiculous. That's on YOU, Uhaul. The customer service at Tortorich was excellent.
Roosevelt A.My experience with this company was very favorable. I would recommend it.
Cathy R.