I'm glad that we were able to drop the trailer off after hours.Lindsey D.
Customer Reviews for Total Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Weston, WI 54476
Services dans cet établissement :
- Mon–FriDe 7 h 30 am à 3 pm
- SamediDe 8 h am à 1 h pm
- DimancheDe 9 h am à 12 h pm
Heures d'ouverture spéciales
- 12/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JASON R.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Pamela S.
Le client n'a pas laissé de commentaire.Craig Z.
Le client n'a pas laissé de commentaire.Gregory A.
Make sure there are not last minute changes to pick up and drop off locations. I had to drive 40 miles one way for pick up and then back 40 miles. When returning they changed my location and I was not notified. Found out when I looked up the address.Mark K.
allow when you call in to be able to go to a real person, at the location you tried callingCharlotte H.
Le client n'a pas laissé de commentaire.Stephen J.
Le client n'a pas laissé de commentaire.Jase C.
Le client n'a pas laissé de commentaire.Miles S.
Le client n'a pas laissé de commentaire.Olivia Z.
We were happy they were able to accommodate us due to an emergency that occurred at the original UHaul place we used. Glad your company called us and had everything set to allow us to continue on our way this little issue.Brian E.
Truck pickup was smooth. In and out within 10 minutes.Christopher G.
Le client n'a pas laissé de commentaire.Annette D.
The young gentleman who helped us check in at the beginning of our lease was extremely helpful and professional. Made the cross country move a lot less stressful.Randy s. | Expérience générale
We had a blow out on trailer tire and your website for roadside assistance was a bit challenging to navigate. All else was good with customer service etcMichelle H.
Thank you!!Sydney H.
Le client n'a pas laissé de commentaire.Chris V.
Le client n'a pas laissé de commentaire.Zachery V.
Le client n'a pas laissé de commentaire.Andrea P.
The location where I eventually got the trailer was fantastic. I guess I was a little disappointed that the first place I went to in Schofield did not have the trailer I needed even though I got a confirmation call saying it would be there. We had to wait an extra hour and drive to a new location to get a trailer to start our packing. It would have been nice to get some sort of discount on the trailer for all the trouble we had to go through.Rhonda J.
Le client n'a pas laissé de commentaire.Tom L.
Le client n'a pas laissé de commentaire.Paul G.
Le client n'a pas laissé de commentaire.pat M.
Le client n'a pas laissé de commentaire.Charles Y.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Lulu A.
Le client n'a pas laissé de commentaire.BENJAMIN A.
Le client n'a pas laissé de commentaire.Noah R.
was told i had 144 miles to use on the truck. but got charged by dropoff point.Lori L.
Wonderful place to rent U-Haul from. Very accommodating and customer orientedWilliam V.
The person running this location wasn't there during normal business house and had not been there the whole week. In short the location had been closed the whole week Then when a message was left saying the product was being picked up and the service would be paid for a U-Haul rep called threating to call the authorities. Unprofessional employees at the location and very unprofessional U-Haul employee James Stewart.Marcell J.
Very nice staffTracie D.
Very nice to deal withJohn B.
Le client n'a pas laissé de commentaire.LEONARD L.
Great business friendly people!Randall P.
Truck was not at correct pickup locationBlake B.
Great place!Randall P.
Le client n'a pas laissé de commentaire.Kristine B.
Le client n'a pas laissé de commentaire.DALE V.
The vehicle shook / bounced severely while traveling down the highway at various points. Did not appear to be related to speed, although road condition did not help in areas that were bumpier than normal. Experienced full body soreness following the use of this rental over two days. This was not a pleasurable rental experience.Matthew H.
Tire issuesNathan E.
Thanh youNICOLE H.
Le client n'a pas laissé de commentaire.Lanisha H.
Le client n'a pas laissé de commentaire.Samuel H.
My unit became infested with some type of rodent and many of my belongings became destroyed from chewing and nesting. Almost ALL of my belongings, inside of boxes as I unpacked, were covered in rodent feces. I didn't store food. But I think the odor on some of the camping gear may have attracted them. Also, two couches became moldy while in the unit, and several boxes got almost saturated with dampness and deteriorated. Luckily the contents were undamaged. One couch was salvageable and one was garbage. It was only 2 years old.barbie b. | Expérience générale
Le client n'a pas laissé de commentaire.David J.
We have been with Total Self Storage for 10 years. never any issues at all.TIONA B. | Expérience générale
Le client n'a pas laissé de commentaire.Robert D.
This 20' truck had a dead battery that had to be jumped after one time shutting it off after pick up. Very inconvenient.Judy D.
Le client n'a pas laissé de commentaire.Kyle O.
Check in process via phone was very confusing.Matthew K.
Le client n'a pas laissé de commentaire.paul R.
The location was excellent, the company's practices of modifying reservations last minute, not having the requested trucks available and changing pickup locations makes us never want to rent from you again, neither would I recommend this company to anyone. Also the call center or reservation representative was condescending and rude.Andrew S.
Le client n'a pas laissé de commentaire.James H.
The location is hard to located. They just need to make a bigger sign.SUMNIB V.
It was the roughest ride in a truck I ever experienced. Definitely needs suspension work. Will make me think twice before I rent another truck from you as when your moving your valuable contents it is important not to be jolted over every little bump. Terrible!!!!William V.
Le client n'a pas laissé de commentaire.Steve C.
Good customer service at this location. Would recommend to others.Dan R.
I had a very positive experience using this storage facility.MARK K. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa N.
Le client n'a pas laissé de commentaire.Zachary A.
Very friendly and easy to schedule. AccommodatingDebbie P.
Le client n'a pas laissé de commentaire.jesse H.
Le client n'a pas laissé de commentaire.Joseph C.
Not very friendly, didn't explain useDaniel B.
Checking in on-line was a royal pain in the ..... There needs to be a longer window to pick up your rental from your set time. My total due was totally jacked up. It took a 45 minute phone call to resolve the charge.Jeff O.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Sarah S.
Customer service was great! Being 71, I was unable to lift the tongue on the 6x12 trailer we rented. I had to ask third parties on both ends to help me connect & disconnect the trailer from our tow vehicle. UHAUL NEEDS TO HAVE TONGUE JACKS ON THESE HEAVIER UNITS.JIM W.
Le client n'a pas laissé de commentaire.Penny S.
Le client n'a pas laissé de commentaire.Jeffery S.
Online I had requested moving blankets and a dolly. They weren't in the truck and when we called, the guy said that not all locations had those available. It would be great if this was indicated on the website when making reservations.Nicole G.
I do not agree with the extra $18 charge I got on this. When I booked I wanted to return it to Antigo Pioneer feed on 45 right where I was but they made me drop it in Weston giving me this extra charge. I was on hold with cutomer service for over an hour to get this changed, while trying to unload truck. I am very disappointed and want this charge reversed! You need to do much better with customer service, it is aweful!!!!!!!MELISA T.
Le client n'a pas laissé de commentaire.glenn C.
Hours of operation were listed on internet (open Sunday). Got there (after an hour ride) and they were closed. Hate not being able to walk around the truck with someone and make sure everything is ok. Otherwise everything was great. Truck ran perfectly, was easy to load and was comfortable.ROBERT D.
Friendly staff!Cheryl F.
No a thing, fast and efficient thank youmartin C.
Le client n'a pas laissé de commentaire.Bill K.
Hire more help or train person in store also 24/7 is not a good idea because people are not all smarthoua X.
Le client n'a pas laissé de commentaire.Timothy W.
When good would like to see text of final billingdavid H.
This was a great location for me, less than 5 minutes away. Check-in online saved time, and time in the office was minimal. U-Haul rep was very friendly and accommodating. Trailer was easy to hook up and pulled very easily. Very happy with my experience!Thomas P.
This was my first time ever trailering and the gentleman who helped me set it up was very kind and helpful. I was trailering my motorcycle to Missouri from Wisconsin and I followed SRKCycle's advise on tie down techniques on YouTube and my 2019 Versys 1000 SE LT +, and my "new-to-me" 2018 Kawasaki Ninja H2 SX SE was safely transported to and from. If I ever need to move my motorcycle again, I will definitely come back here to do it all over again. During my trip, I have zero issues: no breakdown, no tie-down areas coming undone or breaking off, ramp remained closed, tires lasted to and from in my trip, and trouble-free. I couldn't have asked for any easier time with trailering my motorcycle.Ceev Sue X.
Le client n'a pas laissé de commentaire.jeffery S.
The man who helped went above and behind as this was our first time driving a 26' truck with our 4 bedroom house packed inside of it moving out of state. He helped us load our hatchback onto the trailer and gave us tips to make sure it was secure. This was by far the best part of our entire experience with Uhaul.Elisha B.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Bryan H.
Le client n'a pas laissé de commentaire.Timothy C. | Expérience générale
Le client n'a pas laissé de commentaire.penny W.
Didn't get the truck I reserved for. Pointless to have online reservation when you won't even get the truck you reserved for.Catherine Y.
Very helpful staff in weston.Peter H.
Le client n'a pas laissé de commentaire.William V.
Le client n'a pas laissé de commentaire.paul R.
Was a great embasitor for uhaulJASON L.
It was SatisfactoryDiana G.
Easy transaction! Price was great! Trailer worked out better than expected! Hard to improve on that!Peter S.
Everything went well.Bryan K.
Le client n'a pas laissé de commentaire.MATTHEW B.
Le client n'a pas laissé de commentaire.Mike I. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT M.
The manager there I can't remember his name . He was awesome. Very helpfulDave M.
Great serviceMike Y.
Le client n'a pas laissé de commentaire.RICHARD K.
Great staff, very easy to work withjacob b. | Expérience générale
David was great to work with! Highly recommend :)NICHOLAS S. | Expérience générale
Wonderful owners always very helpful.LAURA S. | Expérience générale
Services and storage unit met to expectations, just wish hours could be more convenient.alicia x. | Expérience générale
VERY GOOD SERVICE.jerry s. | Expérience générale
I went in and the the man behind the counter explained everything to me. He was professional. It was my first time renting a storage space and he helped me through the process. AmazingPrivacy R. | Premières impressions