Le client n'a pas laissé de commentaire.
Jason S.
Customer Reviews for Total Wireless
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Customer service quick helpful
ALBERT C C.I had rented a truck for one day and the price was 108,00 $ not bad at all. It was supposed to have a dolly inside for me to use, witch I paid for and it was not in there. I decided to keep it another day thinking it was gonna be the same amount. My husband dropped off the truck and the guy said you had it an extra day right. My husband said yes and the man said ok your all set I will send you the receipt. He contacted us and said it was 323,00 $ on top of the 108 I don't understand why so much and the man didn't explain. Total of 431,00 $ now that's ridiculous. I will never go there again.
BRAHYOW H.Drop off site I was told that they do not uninstall trailers during cold weather and I had to do it my self . When I asked for a receipt I was told that they email it . When I asked where's my proof associate said there is none .... be nice or you'll pay !
William H.Confirm contract date and gas mileage on pick up. Drop off location recorded wrong time and charged me an extra day, also charged me for additional gas I never used! Absolutely rediculous.
Ahad K.Nothing the service was great!
Patricia L.The customer service man was kind and courteous. I will go back there again. Plus, it's near where I needed to be, so even better! Thank you for accommodating our timeframe!
SALLIEL C.We are reporting them for fraudulent charges.
LISAMARIE A.When you make reservations on the phone and you get to pick up the truck you have to give your information all over again, info should be forwarded to the location
Valerie O.The store is very clean and very good customer service.
Youssef R.I called to file a complaint with management and was told it was nothing they could do. I reserved a 10 ft truck from an authorized location and the truck didn't have heat. I called to complain and was told no other truck was available that I can call roadside assistance or rent another day. That's poor customer service I requested a refund and was put on hold for 30 minutes completely unsatisfied
Cynthia W.Odd place for a UHaul business but it's good to diversify, right? Please work on the A/C as it was very warm and humid in the store. Personnel was very nice, worked hard, and was very forthcoming with info.
Kathleen P.