Customer Reviews for Total Wireless
(Concessionnaire U-Haul dans le voisinage)

32 évaluations

100 Valley Dr   Syracuse, NY 13207

(315) 552-9072

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(315) 552-9072

100 Valley Dr
Syracuse, NY 13207

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Philip P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JACQUELYNROSE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDYL L. 
Évaluation :
3

Items inside were wet ( it rained during our trip to Buffalo).Shortly after getting on highway check engine light went on and indicated truck was overheating. Air conditioner did not work and we had to leave window down in pouring rain to de fog window for 2 1/2 hours. Truck was clean. No issue picking up or dropping off. Staff pleasant and process quick. Husband reported issues to drop off location in Buffalo. Was hoping for some sort of compensation but did not get it. Pick up location had very loud music blaring at entrance. It was just a little off-putting.

John E. 
Évaluation :
1

Open on time. I arrived on time and they did not open until 45 minutes after I was supposed to pick up the truck. The truck had low tire pressure light on.

MARKJOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASMINE MARIE J. 
Évaluation :
5

Nothing. Very friendly & professional.

J C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAELP H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TEJAS DINESH P. 
Évaluation :
1

This staff needs training on how to hook up a trailer and they followed NONE of uhauls usual protocols. Terrible experience.

Karen C. 
Évaluation :
2

Had a 10 am appointment.. store was closed.. there were 3 other customers waiting for it to open Brought it back.. waited 2 days for a receipt of payment via email

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN C. 
Évaluation :
3

Please inform them of your process involving obtaining the key, entering info online and other related tasks. I had checked in online and attempted to make my process quicker, since I was on a schedule. This lack of info really added to my stress. Please let customers know this can take some time, and that there are more steps than one might expect. The truck was clean and ran great during our move. I'm glad we arranged for a 20ft truck...whew.

Raymond C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Customer service quick helpful

ALBERT C C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elijah M. 
Évaluation :
1

I had rented a truck for one day and the price was 108,00 $ not bad at all. It was supposed to have a dolly inside for me to use, witch I paid for and it was not in there. I decided to keep it another day thinking it was gonna be the same amount. My husband dropped off the truck and the guy said you had it an extra day right. My husband said yes and the man said ok your all set I will send you the receipt. He contacted us and said it was 323,00 $ on top of the 108 I don't understand why so much and the man didn't explain. Total of 431,00 $ now that's ridiculous. I will never go there again.

BRAHYOW H. 
Évaluation :
3

Drop off site I was told that they do not uninstall trailers during cold weather and I had to do it my self . When I asked for a receipt I was told that they email it . When I asked where's my proof associate said there is none .... be nice or you'll pay !

William H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel M. 
Évaluation :
3

Confirm contract date and gas mileage on pick up. Drop off location recorded wrong time and charged me an extra day, also charged me for additional gas I never used! Absolutely rediculous.

Ahad K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PAULJEFFREY C. 
Évaluation :
5

Nothing the service was great!

Patricia L. 
Évaluation :
5

The customer service man was kind and courteous. I will go back there again. Plus, it's near where I needed to be, so even better! Thank you for accommodating our timeframe!

SALLIEL C. 
Évaluation :
1

We are reporting them for fraudulent charges.

LISAMARIE A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Elise S. 
Évaluation :
5

When you make reservations on the phone and you get to pick up the truck you have to give your information all over again, info should be forwarded to the location

Valerie O. 
Évaluation :
5

The store is very clean and very good customer service.

Youssef R. 
Évaluation :
1

I called to file a complaint with management and was told it was nothing they could do. I reserved a 10 ft truck from an authorized location and the truck didn't have heat. I called to complain and was told no other truck was available that I can call roadside assistance or rent another day. That's poor customer service I requested a refund and was put on hold for 30 minutes completely unsatisfied

Cynthia W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

nicora M. 
Évaluation :
4

Odd place for a UHaul business but it's good to diversify, right? Please work on the A/C as it was very warm and humid in the store. Personnel was very nice, worked hard, and was very forthcoming with info.

Kathleen P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Craig E. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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