Sketchy location. Driving up it smelled like marijuana. There was no storefront so I called the location and was told to go to a window for the transaction. My rental was late in the day (5PM) and I would have cancelled the reservation knowing the location and its situation. However, I needed to deliver a birthday present to a friend that evening and did not have time to re-reserve somewhere else. They got a trailer out and hooked me up. I went back to the window and retrieved my license and was not provided a copy of the contract and was told it would be emailed. It wasn't. I asked what time I needed to return the trailer and was told to drop it off anytime. I was not going to return the trailer to that location after dark for my security, let alone leave a trailer on the street by the business. I return the trailer at my earliest convenience after an extremely difficult turnaround maneuver in what is basically an alley between sketchy businesses and check in via the app and see that I was charged double the rate and charged for safetow5k as well - which I had declined on the reservation in the app. I wouldn't send anyone I know there. I did not feel safe or secure and barely felt welcome there. I am even doubting my relationship with UHaul as well.BRET M.
Customer Reviews for Tow Pros of Orlando LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Orlando, FL 32837
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The employee at Tow Pros was fantastic and super helpfulJeffrey F.
rent a dolly deliver it the same day and they have charged me 2 days, in addition to that they tried to charge me for almost 300 dollars, they made me cancel my TDC. I don't rent a team anymore if it's not in a uhaul dealerJoel B.
Le client n'a pas laissé de commentaire.Henry S.
Le client n'a pas laissé de commentaire.DARAK A.