Évaluations des clients Tower City Motorcars

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tower City Motorcars

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Daniel M. le

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My truck was at the wrong location. I had to go out my way to get let alone the difference my old great aunt payed in gas and millage is ridiculous why reserve for a location have a confirmed email for that location and then the location has no idea of my reservation? Doesn't make since and penske will host my next move for sure. Never have I had someone tall to me the way the woman did at the Lakewood location did their customer service sucked if you really want my opinion!!!!

thomas s. le

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Le client n'a pas laissé de commentaire.

Miguel T. le

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Le client n'a pas laissé de commentaire.

REBECCA W. le

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Le client n'a pas laissé de commentaire.

RICARDO P. le

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The process was smooth and fast. The gentleman there was very friendly and professional. All went well from beginning to end.

tony b. le

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Let customers pay with cash instead of having to use credit cards!

Laurie W. le

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Chris was nice and very friendly best uhaual associate I came across way better than my last associate!

John D. le

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Friendly guys, they did the whole trailer hook up process for me. I am a frequent trailer renter. They are one of the best for customer service

angela c. le

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The start of my rental was awful went to one place placed the order went to pick the truck up at gas city was told no could not have it as they rented it so had to call was told when o called that it was not true it was still under my name as renting so had to cancel got another place that was decent but my card was charged 100 was not told that then was told they credited the difference back. It took 4 days to get my money back. Overall not happy

samia g. le

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Le client n'a pas laissé de commentaire.

Shelena R. le

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Le client n'a pas laissé de commentaire.

LYLE T. le

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Le client n'a pas laissé de commentaire.

JARVIS H. le

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excellent service.

Renee K. le

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This is a small business and we have rented a UHaul truck from them a few times now. We have always received great service, great conversation, and friendliness at this location. I would definitely recommend them.

David K. le

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Le client n'a pas laissé de commentaire.

Renee K. le

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The gentleman who helped us was very friendly and courteous. We had no problems in picking up the truck or dropping it off.

Michael I. le

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Very personalable service. Keep up the good job!

Alexis D. le

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The location great, not far from me at all. It was a bit of a tight squeeze trying to get in and out when they’re busy, but overall no complaints. It was also super convenient to be able to drop it off 24/7. Got done early and was able to feel comfortable dropping it off.

Casey O. le

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Le client n'a pas laissé de commentaire.

Michelle L. le

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Make it easier for me to get my money back for two they charge me over and above what I used on the truck rental

tom m. le

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Nothing, Chris was a very nice guy.

Dave H. le

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They went the extra mile to make sure I was safe, Inspected my wiring harness and made a quick repair at no cost and showed me proper trailer hookup..

ROBERT M. le

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These guys are great. Rent a uhaul here.

reinaldo c. le

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Everything work good for me.Thank you

James M. le

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The UHaul POS software was not working. What should have taken 10 minutes or less took 35 minutes. You need a back-up server. Renters are usually in a hurry. In my case, I had a narrow window in which I had access to the loading dock to empty my apt.

Jill C. le

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The man didn't know how to compensate me for the $50 guarantee.

karen p. le

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Le client n'a pas laissé de commentaire.

Cary B. le

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Le client n'a pas laissé de commentaire.

max p. le

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Everything was great and the move went smooth

Kelly H. le

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The self service pickup is too complicated. There should be an option to complete this ahead of time. It took 15 minutes to complete the checkout and we had to wait in the cold while this process was completed. I will not use this service again.

Jahaira F. le

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Everyone was nice I wouldn’t change anything

Ron E. le

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please make sure you guarantee the owner of that pearl road location a 10 footer since his was broken into a few weeks ago...he's a good dude who seems to work very hard...

james a. le

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Le client n'a pas laissé de commentaire.