Évaluations des clients Tower Zone Smoke Shop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tower Zone Smoke Shop

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LIZETH P. le

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Le client n'a pas laissé de commentaire.

ALBERT G. le

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Le client n'a pas laissé de commentaire.

Noemi S. le

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My reservation was cancelled.

Clinton B. le

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Nothing

Savun P. le

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Le client n'a pas laissé de commentaire.

Austley B. le

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Le client n'a pas laissé de commentaire.

KatieAnn H. le

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They need people that know the system, can communicate with customers and to not charge for furniture dollies if they are not going to provide them. I am having to call in over and over to get someone to refund my money!!! And this is literally WEEKS later and no one has reached out or said anything. I am just getting a receipt, as proof they don't care about their customers and that they still never corrected my charges!

VICENT H. le

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Le client n'a pas laissé de commentaire.

DILLON D. le

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Le client n'a pas laissé de commentaire.

Ron S. le

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Staff was very professional. The lady who rented the truck to me was super courteous and helpful at both pickup and delivery. Sorry I don't recall her name. Will reccomend this location to others.

Vickie C. le

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Make more 26 ' trucks available so we can keep the u haul for 24 hours

Keith R. le

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Could not understand the representative at the counter (language barrier) they never offered a walk around at pick up and never did walk around at drop off. They acted bothered that I was there renting a trailer from them. I dropped off the trailer on Sunday at 3:54pm And they indicated on my receipt I received later that the trailer was dropped off at 10:30 am on Monday?? Not the best service.

Alexis H. le

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Le client n'a pas laissé de commentaire.

Ociel G. le

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I was 1 1/2 hr late and I got charged for another full 24 hrs. I won't ever go back to that place again.

Frank F. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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Great customer service

rodney B. le

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Le client n'a pas laissé de commentaire.

Farid G. le

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great people

Linda L. le

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Le client n'a pas laissé de commentaire.

Dominic S. le

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Le client n'a pas laissé de commentaire.

Gary V. le

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Waited 2+ Hours because Attendant at Store did not know how to "process" a reservation for 2:00PM ???

Toina D V. le

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You know, I have been a die hard about renting only at Tam O' Shanter in Stockton, CA. The young lady we worked with at Tower Smoke shop was so great, she opened my mind and I am now willing to rent there. She was wonderful and very easy to work with. Please let her know we greatly appreciate her!

Denise G. le

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A beverage would be nice. Just kidding. My experience was well above my expectations. But I have always had good experiences with Uhaul. Thank you

Nicole W. le

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Le client n'a pas laissé de commentaire.

Heather D. le

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The location was awful. The lady was rude and very unprofessional definitely put a bad view of uhaul in my head.

Terrance M. le

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Le client n'a pas laissé de commentaire.

Donna B. le

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Which location?? I was moved to 3 different locations before I even picked up the equipment. The Smoke Shop on Hammer Lane did not have the parts to go with hooking up the trailer. It took us over an hour to get what we need. After a trip to Autozone and Lowes we were finally able to get hooked up. Also I think it is ab-solutely against a persons privacy to "upload" the front and back of their drivers license into oblivion indefinitely!!

RUSSELL L. le

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Lady at Smoke Shop was great when I called on 6/21. Gentleman was less accomodating when I called at 4:54 on 6/20. Would not help. I was moving from Tracy CA to Lodi CA. I made a confirmed reservation on 6/14 for a 15' truck, for 6/21, to be picked up in TRACY. Late on 6/20 I got an email from UHAul that I had to pick up the truck in STOCKTON, 3/4 of the way to Lodi, drive it back to Tracy, load, and drive up to Lodi. REALLY inconvenient. Had to pay extra mileage.

Stacy M. le

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The 1st truck we received the check engine light came on 1 mile down the road and it had only 1/8th of a tank of gas. We had to return and wait around a long time before they decided to give us a different truck which also had only 1/4 tank of gas. Not what we expected

norman B. le

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Le client n'a pas laissé de commentaire.

linda C. le

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Super friendly and easy.

DANIEL M. le

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Newer equipment.

Matthew J. le

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Le client n'a pas laissé de commentaire.

Nerya A. le

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The girl there is a honest person i ever seen. She was so fast answer me the phone calls and so smart solving my request. I ll recommend this location

Jeannie C. le

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Le client n'a pas laissé de commentaire.