Évaluations des clients Town & Country Two
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Town & Country Two
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
GLORIA H. le
Moving plans changed, had to cancel my U-Haul reservation and store my belongings in ME. I am not in need of the unit I reserved. I need of a small climate controlled unit near Mooresville, NC.
Michael B. le
Give the customer a little more information about the pricing policy and return policy. We did not realize the facility would be closed when we returned the truck and we weren't given any directions on what to do if the place was closed. The online directions were very vague.
Lonnie D. le
The lady and her daughter at facility were both very friendly and a joy to do business with! Thank you!
Daniel L. le
The lady at the desk was wonderful and nice. Very helpful and answered my questions. The truck however was not in good shape. There was a small crack in the windshield, the cable of the truck smelled and looked dirty. Renting from Penske and now U-Haul is like night and day.
Doug W. le
My experience was wonderful. Dee even opened a few minutes early for me so I didn't have to wait. She took the time to explain everything to me so returning the trailer I rented was quick and easy. She even called the next morning to ensure I was able to move my vehicle with no problems. Hope you have people like her at all your locations.
Brandon G. le
Storage yes, avoid uhual
Kartley B. le
Need signs on where to park the uhaul when you return it.
Lisa T. le
The office was closed and we were unable to use the facility after making a reservation.
KIMBERLY M. le
Presence of termites coming through cracks in the floor of our unit. Fortunately, we saw them and put heavy plastic down before storing our belongings. Reported issue to management.
MARGARET E. le
Office should be available for questions even if they can’t physically be there.
Frank G. le
The lady helped me out with the trailer she was very polite and very friendly.
Gil L. le
Excellent customer service
Lori W. le
Thank you so much Town and Country Storage for all of your assistance!
JEMCO I. le
This is a very friendly and well run facility.
JAMES B. le
Good staff and good facilities.
Christopher R. le
I did the express check in and had everything paid for including denying the safetow option. However when my husband picked it up I was charged for the service. I tried to call the location but was just told I should’ve gone with my husband to pick it up and make sure it was right. That’s a little hard when he’s picking up in North Carolina and I’m in Indiana. The lady also said she specifically asked my husband about it. This is a lie because never talked to a lady. He walked in a a guy did it all. I also wanted the receipt in my name for work reimbursement but that didn’t happen either. What’s the point of express check in when it doesn’t do
TOM W. le
I used your truck for two days and was charged for four. My bill went from 93 dollars to 289..I had to go back to the store to get the money returned to my account that say will take 3to 4 days. They charge your account immediately but 3to4 days to return. That’s not right. It’s your mistake not mine
DILLON C. le
Amazing