Le client n'a pas laissé de commentaire.JONATHON A.
Customer Reviews for Towne Storage St George #1 LC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint George, UT 84790
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h am à 1h pm / 2h pm à 5nbsp;h 30 pm
- Samedi :
8h am à 4h30 pm
- Dimanche :
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There was no one there to take the key so I had to put it in the Dropbox and it was in the afternooncolleen J.
Le client n'a pas laissé de commentaire.Christian B.
Le client n'a pas laissé de commentaire.DEBORAH C.
Le client n'a pas laissé de commentaire.RICHARD D.
MASON who was at facility was awesome . He was courteous and helpful and went above and beyond as a representative.RENEE A.
The van was easy to drive, Steve answered all of my questions and made it fast and efficient to pick up and to return. I won't hesitate to use your services again if they are needed. MerciRoxanne P.
Le client n'a pas laissé de commentaire.Gwen W.
Extremely disappointed in U-Haul's 800 number and customer service. After waiting on the phone for 5-10 minutes the recording of you call will be taken in the order it is received a new recording came on saying time was 52 minutes. I called the place where we rented the truck from who was of little assistance. Extremely disappointed.CHRISTINE S.
Le client n'a pas laissé de commentaire.MARIONA F.
Le client n'a pas laissé de commentaire.RONNIE J.
Le client n'a pas laissé de commentaire.ALLEN U.
Le client n'a pas laissé de commentaire.ROBERT LEROY L.
Le client n'a pas laissé de commentaire.ROBERT T.
Le client n'a pas laissé de commentaire.BRUCE W.
Feels like an overly corporate experience. I felt overcharged and the self return process on the phone was clunky, time consuming and frustrating. I will not be using U-Haul again in the future. The price needs to come down 20 to 30 % of what I paid and the experience needs to be far more user friendly.MATTHEW H.
The van was clean and drove perfectly, and my technician was very polite and professional.WILLIAM B.
Le client n'a pas laissé de commentaire.David M.
Keep doing the sameâ€¦ ThanksROBERT L.
Whoever rented this truck before we did must have used it to transfer animals. The smell was strong with stains on the walls. I used bleach to scrub it. I was transporting household items. I wasn't planning on having to scrub an entire 10' truck prior to packing it. I have rented uhauls many times but this was pretty awful in addition to the stress of the move.PATRICIA L.
Le client n'a pas laissé de commentaire.MICHAEL O.
Ordered a truck and a dozen furniture pads. Arrived to pickup the truck and was informed that no furniture pads are available - despite our reservation. This is the first we were informed of this! We were left with no option but to take the truck and scramble to find blankets and other items to protect out furniture. Just unprofessional in how this was handled. Won't rent from uhaul again.DAVID B.
Le client n'a pas laissé de commentaire.BRYSON KIRC W.
There was a crumpled up water bottle behind the seat and discarded debri. Need to check behind the seats when you clean. Other than that the vehicle was excellent, except for the gas mileageTODD J.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.ONYEDIKACHI CHIE O.
Well the after hour check in was bogus! I couldnt het service on the lot to do the online check in and called the number â€œfor issuesâ€ and was told that there would be no extra charge. I called first thing in the morning and was told i was charged an extra 20 $because i didn't do it at the time of return on my phone! My phone wouldn't recognize the location to return the truck! I even put extra gas in the tank! Not happy !!!! Guy i talked to in the morning was Rude as well!!!CHRISTINA C.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Jim J.
The app is terrible. Very confusing. It said I could self checkout the vehicle but that was not the case (which isn't a big deal). It was much easier to talk to the people at the counter and have them explain things to me. I think you either need to make the self check out really slick, easy, and intuitive or have people go to the counter.Brendan B.
It was filthy covered with bugs outside and interior was dull dusty it could have used a little TLC TRYING TO DO THINGS ON OUR PHONE WAS AWFUL the service was terrible it took far to long to finish things up when most of it was done before we got thereHeidi C.
It was too hard to find on a very hot day. There's a window sign but nothing that can be seen from the road.LAURA N.
Le client n'a pas laissé de commentaire.BRETT B.
Le client n'a pas laissé de commentaire.FELIX G.
Le client n'a pas laissé de commentaire.KANDACE C.
Le client n'a pas laissé de commentaire.cindy S.
The gentleman who helped me out was super nice and outgoing. Was way easy to work with and seemed like he cared about us. The other location we called around town were rude, but this location is the best place in st George area!Jacob S.
Service was great and friendly. The truck had lots of previous dents, scrapes and scratches which were noted on the walk-around. There were so many that I couldn't upload all photos I took on the Uhaul website. This is the only reason for the â€œnoâ€ answer on the survey. The truck was otherwise clean and ran great.Duane M.
Le client n'a pas laissé de commentaire.Jerilyn C.
Le client n'a pas laissé de commentaire.GEORGE R.
Le client n'a pas laissé de commentaire.JAMES D.
I felt for what I was getting the price a definitely a little much especially with the protection plan. A protection plan should be included in the original/ advertised price.Olivia H.
Zach helped us at this location, and he was outstanding. He was so helpful. He listened to our needs and offered us suggestions that really assisted in making our move more efficient.Robert N.
Le client n'a pas laissé de commentaire.Sterling S.
Le client n'a pas laissé de commentaire.FRANCISCO T.
Le client n'a pas laissé de commentaire.TIMOTHY R.
Stop Telling people to put on a mask when u enter the building! The mask mandate is over here in Utah and it should be optional to wear a mask! It's nice your employees where them, but don't force customers to wear them! I almost walked out and went somewhere else! This mask Crap is so old and I'm tired of the harrasment everywhere! ThanksTRAVIS H.
Friendly and helpful.Mark B.
Le client n'a pas laissé de commentaire.LYNN E.
Le client n'a pas laissé de commentaire.Raymundo G.
Le client n'a pas laissé de commentaire.Andrea G.
Le client n'a pas laissé de commentaire.JOHN O.
Everything's goodHECTOR T.
Le client n'a pas laissé de commentaire.Ryan S.
Truck was dirty. They sent me on my own to inspect it. They rented it to me at 3/4 full instead of completing full. The guy helping me wasn't very friendly.JUDY G.
If I reserve a time for an 8:20 am pickup and you office does not open until 9 am that is a real problem. 2) Submitted everything online and then I was required to submit all the same info again.DEVAN T.
Load and unload quickly and answered all my questionsGREG G.
Le client n'a pas laissé de commentaire.Andrea G.
Slot for return keys should be wider. The wide fob on this key would not fit thru the slot when returning during closed hours.Jack K.
The person at the counter was very helpful. I big thank you!CLAY B.
Le client n'a pas laissé de commentaire.James A.
Le client n'a pas laissé de commentaire.Martin N.
MerciBharath Kumar Re R.
Friendly and knowledgeable staff. Answered all my questions with ease. Would definitely recommend this location and uhaul to a friend or family member.AARON M.
Le client n'a pas laissé de commentaire.JACOB E.
The gimmick with the dolly is a real turn off. It's in such an inconvenience spot that it almost forces you to rent it just to get it out of the way. This appears to be a deceptive practice.Jeremy B.
I have used uhaul for every move I have made. Reserving online is easy and the store was awesome. The gentleman behind the counter was very polite and greeted me kindly! I ALWAYS use uhaul, don't use any one else!julie a M.
Not as cheap as Penske, but when you've got the monopoly it's got to be paid.VICCI M.
Clean, efficient truck. Excellent customer service. Truck ready and out front with little time doing paperwork.CHRIS L.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.STAFFAN OTTO G.
Le client n'a pas laissé de commentaire.Craig L.
Le client n'a pas laissé de commentaire.Steve K.
The store manager, little Mr sunshine, was none to happy on any of the 3 visits I was there. Thank goodness for his assistant who was more than understanding and seemed adept at smoothing things over in spite of the boss. Price was good value. RecommandéRANDY M.
Le client n'a pas laissé de commentaire.Troy R.
Very professional staff. They were efficient, friendly and great to work with.Gayle B.
Le client n'a pas laissé de commentaire.Jeffry R.
No issues to report.Neil R.
Le client n'a pas laissé de commentaire.JAMES Bryan B.
Steve at Town Storage St George was awesome. He understands customer service and was very helpful on both the checkout and checkin. I'd go back to him again.Nathan D.
Wonderful ! The man that runs this location Is the nicest guy ! So easy to get along with and explained everything thoroughly!brenda P.
Le client n'a pas laissé de commentaire.KENNETH D.
When I check back in it wouldn't let me put the correct milesKimberly J.
Le client n'a pas laissé de commentaire.VIONA Y.
They charged us for 1/2 blankets that we NEVER used! We told them that they were NEVER taken out of the bag. Also, 20 MINUTES before we were to pick up our 20 FT truck at 9 am that we had already PAID for the night before, they called and said "sorry the trucks not here, I can get you a 17 FT @2 pm but that's it, and NO ONE else has any in town. " This man was very rude about it all!!! They knew it was an EMERGENCY SITUATION, & acted like it was no big deal!!! I had people waiting to meet us at 10 am! Yes at the VERY LAST MINUTE, the truck came back, but it made us over an hour late, and we lost half our help because of it. We're NOT happy with how we were treated!!! Plus, we returned the truck FULL of gas, and got charged for that also! Will not EVER recommend this place, and want a refund!anissa T.
Le client n'a pas laissé de commentaire.LISETTE S.
Le client n'a pas laissé de commentaire.Linda T.
Le client n'a pas laissé de commentaire.george B.
Did not interact much with the drop off location. I gave him the keys and we left.Todd P.
Le client n'a pas laissé de commentaire.Leslie C.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Joseph C.
Interior and dash were a bit dusty, windshield had dust, dirt and bug spots.Martin M.
Le client n'a pas laissé de commentaire.JERRY M.
Le client n'a pas laissé de commentaire.Daniel H.
Very friendly and helpful. Highly recommendlee K.
Towne Storage was fantastic. Uhauls process was terrible and frustrating.John S.
It was easyEsther J.
unusual sound in cab when driving coming from air vent. my husband thought could be the fan belt slipping. The manager was concerned and planned to have it checked out before next rentalDarrell H.