Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My only negative comment is that the roof of the truck leaked and got my mattress very wet/water stained as well as several boxes. This issue with this truck should really be addressed so someone else doesn't go to move and their stuff ends up damaged or ruined.
TYLER D.
Évaluation :
4
I got really great from Steve at this location.
gary W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
John R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTOPHER S.
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Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Paul M.
Évaluation :
5
I really can't think of anything that they can do to improve the service. The service that I received was excellent.
NATE R.
Évaluation :
5
Merci.
Rodolfo M.
Évaluation :
3
This was the third location after my first location didn't have a truck for me and was rescheduled at a second location. My second location had the truck rented out from under me and I was forced to delay my move by close to 2 hours having to go to the third location that didn't open until later. Not blaming this operator. He was great. But the whole thing really was upsetting because I had people waiting around to load a truck that didn't get finished loading until the evening.
RAY K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Holly O.
Évaluation :
5
Le client n'a pas laissé de commentaire.
MIlos K.
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Expérience générale
Évaluation :
4
The customer service i had over the phone was horrible. The lady was extremely rude to me while u was trying to change my pick up location and time. She was so rude and was yelling at me so much I ended up hanging up on her. Very disappointed.
Brooke M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Summer B.
Évaluation :
4
they did not have an adapter to hook up my truck
Chuck W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gabriel B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerry S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Megan R.
Évaluation :
4
Not a thing
william Y.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Benjamin W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kim H.
Évaluation :
2
Unexplained extra charges
Jerald L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVE M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rory K.
Évaluation :
5
Owner did hook ups and tested lights and safety of operation and pointed out features of the equipment. A plus service
Rory K.
Évaluation :
3
The return was awful!! I spoke to someone on your customer service line at which time I made arrangements to return in Crete on Main street. This was not documented and the return was very VERY difficult, as I could not check it in online! My rental experience was horrible as usual! This vehicle was NOT returned on Dixie Hwy. Sad, I need to rent again tomorrow and have no other truck rental services near my home. This entire experience from beginning to end was horrific!
Michelle M.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Susan F.
Évaluation :
5
Great service! Great Company!
Jason K.
Évaluation :
5
This dealer is friendly and did a good job setting us up with the trailer.
STEVE B.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Adam F.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald B.
Évaluation :
4
Le client n'a pas laissé de commentaire.
VALETTA C.
Évaluation :
5
Truck was brand new - clean and perfect for our needs.
Dan R.
Évaluation :
5
This business has some great prices on self storage. The trailer worked well for our move.
STEVE B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wanda C.
Évaluation :
3
Le client n'a pas laissé de commentaire.
JACOB F.
Évaluation :
4
nothing
ROY D.
Évaluation :
5
All good
Douglas A.
Évaluation :
5
i used uhaul twice now and its been a wonderful experience both times..Will continue to use them!!
Pamela R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
thomas D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sotero G.
Évaluation :
5
Good quality service from this dealer
Steve B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike W.
Évaluation :
5
Quick easy and painless
Keith C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT V.
Évaluation :
1
not happy with uhaul you cancelled me and made me drive to a location farther away when their was one sitting at napa 1 mile away you didn't want to rent it to me cause it was a one way truck that's stupid and just cost me more money it mileage
Ron M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samson G.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christina S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian J.
Évaluation :
5
Very efficient and quick good service.
Judy P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVE B.
Évaluation :
3
It's all good thing had no problem
Denny B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVE B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alicia M.
Évaluation :
3
Trailer could have been swept out. I specified a different location and was diverted to this one considerably further away. I filled out all information online and it seemed like the had to duplicate much of that when I arrived.
Robert E.
Évaluation :
4
Le client n'a pas laissé de commentaire.
william M.
Évaluation :
3
the system was down and it took 45 mins to get registered
Danny W.
Évaluation :
3
It took too much time to fill out paper work
Derrick E.
Évaluation :
5
Steve went above and beyond for our family. We will continue to use Track storage for our rentals.
Bryan B.
Évaluation :
4
I booked about a month in advance. I was told 2 days before that I had to use a tow dolly not a full tow for my car. I asked if that was okay. They said yes. When I arrived to pick everything up. I was informed my car was too big. I am not happy with UHaul.
Tami S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
loy R.
Évaluation :
3
Le client n'a pas laissé de commentaire.
JEAN R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JENNIFER G.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kenneth F.
Évaluation :
5
Steve (Manager) was very professional & every thing went smooth! He was very efficient! Thank you U-Haul for making my move problem free!
Kenneth S.
Évaluation :
4
Vickie was very professional.
Privacy R.
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Premières impressions
Évaluation :
4
Nothing fancy but a clean, well maintained facility.
Privacy R.
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVE B.
Évaluation :
2
Le client n'a pas laissé de commentaire.
Winston W.
Évaluation :
4
Le client n'a pas laissé de commentaire.
CURTIS N.
Évaluation :
4
Although I did not end up needing this storage unit, the staff were extremely friendly and courteous. I would highly recommend using them.
Privacy R.
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Premières impressions
Évaluation :
3
The office was hidden behind another building, so had to call the office to locate. I dropped it off, prior to business hours, so didn't see inside of location or have any direct contact with staff, outside of the phone call inquiring about drop box for key.
NAYSHON R.
Évaluation :
4
Le client n'a pas laissé de commentaire.
MARK B.
Évaluation :
5
Steve was a great help and accommodating. The dispatch was also helpful and friendly. Thanks everyone for your patience and assistance during a stressful time.
Jeffrey A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVE B.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Donald D.
Évaluation :
5
great customer service
Privacy R.
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Premières impressions
Non les évaluations ont été soumises pour cet établissement.