Évaluations des clients Tracys Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tracys Auto Sales

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Fidelin W. le

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Le client n'a pas laissé de commentaire.

Jason C. le

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I had no issues with any part of the process.

Richard L. le

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Le client n'a pas laissé de commentaire.

Angela E. le

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I needed to do the 24 hour online pick up. The site was down so I was 1 hour and a half later than I wanted to be. I man came in and out of the building while I was in front panicked and in the rain and said, "sorry lady, cant help", and left. I finally got it to work after several tries. I noticed the fuel in vehicle was not full and believe I was probably charged more than I used. I dont have the fight in me at this point to care. I just wont rent again.

Ron K. le

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I was surprised to find there was no record of my reservation after the original uHaul location did not have the trailer size I reserved there. The original location called me to say I needed to pick up the small one at Tracy's. Tracy's did not receive the reservation she stated. The young lady did complete the documentation & I did get the appropriate size trailer.

Gerald S. le

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Delivery location in Laredo would not buy new UHaul boxes back.

Kim P. le

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Windshield was very dirty both inside and outside, otherwise service was very good.

Scott R. le

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Le client n'a pas laissé de commentaire.

Brad B. le

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Your online site stated there was on open flat trailers so I booked a truck. When I got to Tracy's they had a regular closed trailor so I went with that. Maybe have your website reflect the actual inventory per location.

Kim L. le

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Le client n'a pas laissé de commentaire.

Gary S. le

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Mariah was very helpful

Joseph P. le

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Le client n'a pas laissé de commentaire.

lars J. le

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Easy check in

Rylee G. le

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Le client n'a pas laissé de commentaire.

Hank C. le

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Continue the efficient handling of reservations.

nancy K. le

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The inside of the truck was clean, windshield was too dirty to be safe. The gas was delivered between 1/2 and 3/4, but the paperwork showed it to be 3/4. I returned the truck with over 3/4 tank, and was charged for not returning with 3/4 tank. Gauge may be inaccurate---

Corey F. le

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Le client n'a pas laissé de commentaire.

David N. le

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Le client n'a pas laissé de commentaire.

Brian O. le

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Le client n'a pas laissé de commentaire.

alan M. le

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Don't have the business locked in the middle of the day at the exact time they gave you for pick up!!!!!!

Mark A. le

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Very helpful staff

Neal M. le

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Le client n'a pas laissé de commentaire.

Neal M. le

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Le client n'a pas laissé de commentaire.

Martin F. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

Christopher A. le

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the truck was in good shape, no governor, radio and ac worked, truck didnt begin to shake at 65 mph, much better maintained than previous rentals the rental location was staffed, but the staff was no where near the desk, both on the pickup and return, i arrived at the desk and had to call the office phone to get someone to respond

colin M. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Christian H. le

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Le client n'a pas laissé de commentaire.

JOHN A. le

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Le client n'a pas laissé de commentaire.

Henry M. le

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I signed a waiver acknowledging the van I was renting yesterday was damaged when I picked it up. There was no explanation of the damages, so I assumed the marks on the vehicle were what she was talking about. After returning the vehicle, the woman I returned the car too said “we were all good”. Later that afternoon I received a receipt saying that I was being charged for the damages to the vehicle. I feel like I am being completely bamboozled by your company and being taken advantage of. I drove the van to and from an empty parking lot transporting mountain bikes for my friends. At no point whatsoever did the van come in contact with anything at all, which my passenger can attest to.

Harry P. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Alexie n. le

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Na