Le client n'a pas laissé de commentaire.
Rick Licon
Customer Reviews for Travelers Motel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Terry and Alicia are very professional, helpful and provides exceptional customer service. The tire that had a slow leak was easily responded to. This is the only problem with the trailer that was not well maintained. This couple works well together and has always supported our needs for rentals. Thank you very much for what you do! Cathy Coplan
CATHERINE COPLANRien
Leland PendletonS.O.
Donald ArcherThey are always helpful when I go in. If they don't happen to have what I'm looking for they check local areas for me and let me know if they can get it overnight. I'm picking up or dropping off there very helpful making sure that things are done correctly so I'll be safe on the road will definitely come back. I will be more than happy to refer them to other people I know.
Wagner TomVery good customer service, friendly, accommodating and accessible
Tara AllesonNothing, very satisfied. Thank you.
COLLIN GELLISExcellent
BOB WAMPLERVery nice, super fast and friendly.
TREVOR ADEYNo improvement needed. This U-Haul site is the best!!
William NobleRobin was excellent, he and his wife offered service above and beyond. The best Uhaul location I have ever had the pleasure of using.
Caleb JohnsonThe windshield wiper blades were less than satisfactory. These are VERY IMPORTANT on a very rainy day during a two hundred mile road trip! The rental experience itself was quite pleasant, very nice couple!
dale lofingThis was an easy transaction. The staff is friendly and helpful. I'll be back again.
Nancy UngerThey were very helpful setting we up with a truck to pickup items from Home Depot. Went out of their way to make this happen. Used them several times over the years, each time was a great experience. Also a great sense of humor during sign in and check out. If they can help you out in anywise they will. All ways a pleasure. Merci.
Mike BennettGenuinely nice folks. Great service. Easy and smooth process.
Larissa Snellactually the staff was great at both locations. Price was fair, everything was a s described. Thank you for a helping me to complete my task smoothly. two thumbs up!
JP DaoustExcellent service à la clientèle
Kenneth KivelaUHaul online check out sucked, worst experience ever, I may not use UHaul again if this is required
Forrest BoozerI feel uhaul is pretty great the way it is now.
VICKIE MORGANNot the pick up but the main hub canceled my reservation without speaking to me. BAD MOVE . don't do that .
randall hawsCustomer service A++++
Faydrae Watkinsclear communication between dispatch and the local office could be better. That was the only (slight) problem with this situation.
Kenneth VonterschFriendly and professional
MICHAEL WRIGHTExcellent customer service
Richardd BlakeLove the people they always help us as soon as we need them.
VICKIE MORGANAlways so easy & supportive to work with. Very professional!
keri furguson-blankenshipVery helpful in showing how to use the equipment.
Bettie LyonsThe dealer said he's been waiting a couple years for a new fender for the 5x8 trailer. Can't uhaul get him a part?
Christopher WernickeI will use them again
gerald carmonyOver and above in customer service, very knowledgeable and was great at explaining things .will be back because of the service given .
Rondall FreeThey were super nice and made things so smooth.
Randa AmoreWonderful folks running that place!
Annalisa PorterThe couple running this dealership were absolutely wonderful. They made sure we were squared away, adjusted the mirrors for me and gave me some needed local advice. Took care of us like family.
Edward FordHad to go past another uhaul to get to this one. Not the one I wanted to rent from. Uhaul should move trailer to closest location.
Robert FlahertyJust Call customers if they left property in truck.
MIKY OBARWonderful experience. Thank you 😊
Amy RoblesThis location was so helpful. This location made it happen for me and my family. However i could not have been more dissatisfied with the U-HAUL app and scheduling
LEE HARTA safe and welcoming Uhaul location. Very helpful and very kind.
April ZacharyThe people who handle the u haul are awesome. They are very friendly and extremely helpful and very knowledgeable. They treat customers like friends or family and that is excellent customer service, that is what I have not seen in 20 years!
MARGARET MEEKSVery vice and helpful staff
ROBERT TAYLORBreakdown of the fees.
DAVID MANNOwners were fantastic! Very friendly and helpful. Great customer service! Very pleased and will use again if we need anything!
Anthony HinchliffeThe online check in experience was easy and convenient.
Mario SantosThe woman who operates this facility, Alicia, was very unprofessional. She was irate with me because I checked the truck back online, instead of letting her check it in. I wanted to be sure I was not charged over mileage, there was a discrepancy of over 100 miles on the contract
Martin FernandezEverything was done expediently. The owner was knowledgeable and explained all the details. I would definitely rent from them again. Thanks
CLIFFORD BOXGreat service super nice people
Larry GillaspyThe people were very nice. Equipment was in great shape. They were good at explaining things to me. The trailer towed great. No problems with it at all. It was nice and lite. Didnt even notice it behind my truck. I will rent from them again for sure. I give a 10 out of 10 ....... thanks
harold sackGreat customer service!
keri furguson-blankenshipBeing 45 minutes late should not incur an additional day of charges.
Charles MansellWas charged $163 but receipt only states $117. Awaiting my reimbursement
Richard ManningHole in gas tank. No communication at this location. Lock code was wrong. Took almost two hours to get into a working truck.
Brandi PontesCottonwood location was easy, fast, very friendly. I would recommend the cottonwood location to any one.
JULIA ROBINSONYou are awsome!!!
STEPHEN NEWMANGreat place to rent from. Everything went smoothly!! I would highly recommend this location!!
Robert YokoiThe online 24/7 wasn't available@ this location my 9:00 appt.had to be 10:00 instead didn't find out until I got there at 9:00
Rodney Benson