Évaluations des clients Travis Used Cars LLP

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Travis Used Cars LLP

Cote générale :

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TIMMY R.
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Easy in & out location close to I-35 in Austin,Tx.

Asad M.
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You guys were awesome! Thanks for the 1:1 service and attention.

CHRISTOPHER M.
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Great people and easy to work with.

Danielle N.
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Le client n'a pas laissé de commentaire.

LAUREN S.
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Justin was very personable and attentive.

DAVID G.
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Le client n'a pas laissé de commentaire.

Blake W.
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Not during office hours. Luckily some other people were who helped direct us where to park.

CHERI B.
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Le client n'a pas laissé de commentaire.

Phillip C.
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I didn't receive the equipment I requested. This is the second time (2/2) that this has happened to me at U-haul. It's never happened with another company. A simple heads up would be appreciated and would have saved me a lot of grief. I was depending on having a dolly to move heavy items and had a really difficult time moving them without it. You all really let us down and put us in a rough spot twice now. Next time I will cancel my reservation entirely if my equipment is missing.

Alaisa G.
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Le client n'a pas laissé de commentaire.

Steve C.
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Provide some clues to where the lock box is for the keys. I walked around for an hour trying to find the lock box

Kathryn T.
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This location's service was excellent. It was conveniently located and saved me from the awful I-35 traffic which is always a good thing.

Christopher H.
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Pricing, charging .79 cents per mile is obscene.

Christopher R.
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Great crew, awesome customer service! 10/10 recommend

JEROME PETER M.
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Seemless and quick process. Would rent from this place again.

Walter B.
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Staff was very friendly and able to answer all question I had.

Linda B.
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Not much to improve. Only one person doing it all. Probably could use some help. He was very nice and upbeat the whole process.

Phillip C.
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Le client n'a pas laissé de commentaire.

Lynn F.
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Dog hair, filthy cab, bird poop wind shield, broken large side mirror , two leaking tire valves that had to be replaced en route at commercial tire shop, remainder had low tires, only 7 blanket wraps on site. Basically a hovel of a business.

JUAN S.
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Le client n'a pas laissé de commentaire.

Stephen S.
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Le client n'a pas laissé de commentaire.

EMILY W.
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Le client n'a pas laissé de commentaire.

Matthew D.
Évaluation :

The app is UNUSABLE. I had to try at least 20 times to get through the check-in process, and 30+ times for the check out process. I eventually gave up on checking out and had to call customer service. This was on both the app AND the website. EXTREMELY frustrating and pretty much inexcusable for this kind of service. Fix your damn servers.

megan C.
Évaluation :

Extremely upset that I rented this truck to get a piano and drove out to round rock only to discover that the truck didn't have a ramp. Had to figure out how to lift a 400lb piano in and out of the truck without a ramp. Drove back to the location I got the truck and no one was there. Drove to the slaughter location and was told I would have to return the truck and get a bigger one (pay even more money) because they didn't have any ramps I could use. Ended up taking way more time than needed, and doing damage to the piano that I just paid for getting in and out of the truck. Awful experience.

Baldemar C.
Évaluation :

No specific drop box for the keys to be left after hours. Process is super confusing online.

Alex M.
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Very nice and worked with my schedule/needs.

SIDIKI S.
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Le client n'a pas laissé de commentaire.

VERONICA R.
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The mobile app for self check-out is not the best and caused some inconvenience.

ELIEZER M.
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Le client n'a pas laissé de commentaire.

Thi V.
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Everything was good. Thank you.

DAVID W.
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Le client n'a pas laissé de commentaire.

CHARLES L.
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Cameron provided an excellent customer experience. I highly recommend using them.

JAMES H.
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Le client n'a pas laissé de commentaire.

Victoria O.
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The inside of the uhaul had not been cleaned.

Ryan H.
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Le client n'a pas laissé de commentaire.

Danny G.
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Le client n'a pas laissé de commentaire.

Claudia P.
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Nothing. You have me fantastic customer service. I was really impressed.

Mitchell G.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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