this does not pertain to this specific pick up site. but the trailer that I had reserved and was guaranteed to be available at a different location, was in fact rented out the morning that I was supposed to pick it up, and had not been returned, leaving me to have to go to a different location to get what I needed.William B.
Customer Reviews for Tri State Auto Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
La Crescent, MN 55947
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 12h30 pm à 5h pm
- Mar : 9h am à 5h pm
- Mer : 12h30 pm à 5h pm
- Jeu : 9h am à 5h pm
- Ven : 12h30 pm à 5h pm
- Sam : 10h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/29/2021 - 5/31/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Poor cell servicegary P.
Le client n'a pas laissé de commentaire.Chuck B.
Truck was dirty and not plowed out. I also rented a furniture dolly and it was not included.Emily W.
Le client n'a pas laissé de commentaire.Cary K.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Theresa C.
Nothing. I had 1400 miles to travel and my biggiest concern were the tires. Thankfully, they looked almost new. Thanks. Mike the husband.Sheri W.
Equipment at this site needs maintenance. First trailer we tried had broken hitch, second one had no wiring, person in charge of rental was not helpful. Location was convenient.ALAN G.
Le client n'a pas laissé de commentaire.Leon M.
I wish I had gotten instruction on the overhead door latch. The door got stuck with the latch jammed against the door jam. I nearly hurt myself forcing the door down. The design of that latch assembly is VERY poor and customers need to be warned and instructed.Mark T.
Location was okay but wouldn't suggest after hour drop off if your trailer is heavy. It was hard getting it off the hitch.Krista N.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Pamela L.
Le client n'a pas laissé de commentaire.KEVIN C.
N.D.Jon T S.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Daniel T.
Le client n'a pas laissé de commentaire.andrew N.
Le client n'a pas laissé de commentaire.Thomas Z.
Le client n'a pas laissé de commentaire.BRIAN L.
Very convenient locationjennifer B.
Le client n'a pas laissé de commentaire.Martin K.
Uhaul prices to high for local rental. Rented 15foot truck for 24 hours to do a short move. Less than 40 miles round trip and cost over 80 $Not a happy customer and would not recommend using uhaul services of a any kind to my friends or family. Surprised and disappointed with high final bill.Todd R.
Le client n'a pas laissé de commentaire.Eva I.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.Paul A.
The u-haul dealer did not use the location that we setup on line. The one he picked did not get me the discount that the one I selected would have. I told him to use the location in Huntsville and he didn't even try to find it.Paul E.
Le client n'a pas laissé de commentaire.Travis H.
Le client n'a pas laissé de commentaire.Rick S.
Le client n'a pas laissé de commentaire.Zachary Q.
Tri State provided greaT customer service.gregg H.
This was a very small location that was not open (despite being told they would be) when I returned the truck. I parked out front, completed the on-line return, and dropped the key in the night box. Only three miles from the university. Worked well.Kennan S.
Le client n'a pas laissé de commentaire.JENNA S.
I really appreciate Travis and all of his help. I needed the truck on a holiday weekend and he fixed me right up with the truck I needed.JESSICA V.
Get your act together and be reliableSARA M.
Location was easy to findYOLANDA M.
had to wait over 45 min while attendent helped sell a car even though I was on time for my appointment..Michael A.
Le client n'a pas laissé de commentaire.Ryan H.
Needs more staff. Guy was too busy selling a car rather than getting uhaul customers taken care of.Brandon H.
They had the equipment I needed and were very helpful in hooking it up and getting me on my way. Merci!Lee C.
Originally scheduled to go to a different location. Once I got to the original location, they told me to go to this one instead. I was never informed of this.Samuel S.
So friendly and helpful. Felt very valued.Debra S.
Good selection of equipment, but was several miles more of a trip than where we had originally scheduled to drop off. Self check in app did not let us submit pictures and finish the process. The help line did their best but was unable to resolve issues with the app.Nathan R.
No one there during regular business hours Gravel/dirt access roadLaura M.
Le client n'a pas laissé de commentaire.Kathleen F.
Dropping the truck off was a terrible experience. The drop-off location was changed - AFTER I was sent a confirming text for the location, and AFTER I tried to drop off the truck where I was supposed to. After a full day of moving, I did not want to deal with a location change AFTER I started the drop-off process. On-line texting was NOT helpful. Drop off location was on a dirt road.Ed V.
Very pleasant to work with. In and out in a short amount of time. Clean vehicle, great air. All and all, a great experience and I would recommend this Uhaul rental to anyone!Janet M.
Le client n'a pas laissé de commentaire.Travis T.
I,'ve rented 2 trucks in the last two months. Both needed new wiper blades. That needs to be added to the maintenance list. And not just a visual inspection. They can look fine, but not work well.James A.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Mark H.
It was during the covid 19 virus so things are very different. Person didn't respect the 6 ft distance and didn't wear a mask! Shouldn't be running a business.Judd B.
Le client n'a pas laissé de commentaire.Scott K.
Man was professional and politeAaron G.
Le client n'a pas laissé de commentaire.PATRICK L.
I truck I rented was available. But the furniture blackets and appliance dolly were not in the truck. Luckily, the agent was in and was able to give me blankets and a standard dolly (I did not get the appliance one I ordered.). If he had not been in, I would have been out of luck. Things need to be ready and in the truck for online pickup! The biggest problem (other than not having the equipment I ordered ready at pickup) was the extremely long time it took to check out the truck on line. I chose the online method because I thought it would be fast. I took much longer than if I had checked out the truck in person. Very poor customer service.Brian L.
Even surpassed customer service. Went way outta his way to expedite the return and make it convenient for me. OutstandingJames S.
Le client n'a pas laissé de commentaire.Carl R.
Le client n'a pas laissé de commentaire.Daniel M.
Nice customer rep.Thomas P.
Very helpful staff! Will use this location for all our Uhaul needs in the future. They helped us make the best rental choices and answered all our questions. Thank you!!!!!!!Louisa C.
Le client n'a pas laissé de commentaire.Duncan M.
Le client n'a pas laissé de commentaire.Lewis W.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Thomas D.
I dropped it off on a Sunday there wasn't anyone there and it was behind a building on a field .Rosario A.
Have more supplies on handKRISTIE D.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.brian H.
Le client n'a pas laissé de commentaire.Donald A.
Everything was handled very efficientlychip P.
Le client n'a pas laissé de commentaire.JEFF S.
Le client n'a pas laissé de commentaire.Kristine B.
You failed to use the nearest Uhaul location for the drop off. This is a benefit to you ( as I assume you had a reservation at that location for a 26" truck) but an additional cost to me in fuel and time.Ryan N.
Very friendly and helpful man!Amy W.
Le client n'a pas laissé de commentaire.Matthew P.
Awesome experience!Bruce L.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Molly C.
Le client n'a pas laissé de commentaire.Paul A.
I dropped off the keys with someone and he seemed nice.Jordan H.
Good experience. Clean truck, ran well. A ramp on even the 10 -ft. truck would be nice as well as a two-wheel dolly.FRED B.
Very happy with the drop off place. Very easy and quick.Kevin T.
Need more help. we waited 30 min to pick up the vehicle. For a one man show, it was a great experience..Michael W.
Booked a month early for a fifteen foot truck, at one location at 9am. Got a ten foot truck at a worse location only open at 10am. Took 40 minutes of processing. Price was erroneous. Disappointing all around. Wrong truck at wrong place at wrong time for wrong price. Besides that, nailed it. Only thing positive I can say is that the ten foot truck was a new one. Guy behind the counter tried but uhaul system issues were a failure!!!!gerald K.
I got double charged for my trailer and did not get the money back I was supposed to. For that I wouldn't recommend any U-HaulLaurie O.
Nothing our experience was fantastic- ty Travis !Jennifer A.
Le client n'a pas laissé de commentaire.mark K.
The auto transport was great.bryan J.
Same as other comment for web sightdennis R.
Le client n'a pas laissé de commentaire.bryan J.
Streamline the whole rental process, especially for customers who regularly rent similar equipment.Dave S.
Excellent service à la clientèle.Michael D.
Le client n'a pas laissé de commentaire.Clay N.
Le client n'a pas laissé de commentaire.Daniel A.
Le client n'a pas laissé de commentaire.Alexander N.