Évaluations des clients Tri Village Self Storage Dublin

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tri Village Self Storage Dublin

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Mohammed M. le

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They didn’t check me out when I returned the truck, I have received a call next day to return the truck, apparently they forgot to check me out and charged me for the gas although I have returned the truck more than quarter as agreed at the pick up location. They checked me the next day and charged me extra!! I had to spend hours on phone to correct this idiot mistake. Waste of time !! NOT recommend this location at all

JoAnn M. le

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Everything was seamless. Couldn’t have asked for better service. Truck had less than 10,000 miles and was very clean.

Charles W. le

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Le client n'a pas laissé de commentaire.

Randall S. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Le client n'a pas laissé de commentaire.

Daniel W. le

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Update vehicles - not comfortable and rough rides. No auxiliary audio input

Lisa Z. le

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Le client n'a pas laissé de commentaire.

Rafid K. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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Le client n'a pas laissé de commentaire.

Lauren R. le

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Le client n'a pas laissé de commentaire.

Laurie E. le

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neither my app nor the computer system were working when I picked the truck up. I had a tight schedule to work around and it took me almost 30 minutes to "pick up" my truck, which was completely annoying. Gentleman working there was not knowledgeable about the trucks whatsoever and could not answer my questions. I had pre-ordered the dolly and blankets and they were not ready and on the truck either. He actually gave me lip back about my being 10 minutes late for 12:30 pick up time and that he was "ready to go"......when he was not, clearly. And by the way, isn't the customer always right? Customer service rating is a 2

Sabuhi N. le

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Expensive. And have more liar fee

Tim M. le

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Le client n'a pas laissé de commentaire.

Andriy L. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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the guy working it was so helpful. the online check in didn't work and the worker (who was ptuting in time before it even was open!) was there to help. awesome worker

michele R. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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using auto/online check in sucked. but there was a guy there that helped me out luckily (wasn't working hours)

Tony B. le

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Call me (614) 702-9200. Waited for an hour and a half to pick up the truck and trailer but they split the reservation so I had to pick up at two separate locations. Truck was dirty and he told me that it only had 1/3 tank of fuel. Turns out it had only slightly above a 1/4 tank which means I had to put gas in before I could even use it. Then I filled up not knowing how much it would use and ended up using less than half a tank so I spent money on something I didn’t use and I assume you got paid for. The whole experience with U-Haul was HORRIBLE!

MICHAEL B. le

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We were told there would be somebody at this location when we returned the truck. We were told they would be there until 6 pm. There was nobody there. We got there with the truck at 5:30, 24 hours after we got the truck. It took us 45 minutes to return the truck through the application on our phone. Also, the after hours kiosk at this location did not work because everytime I called them through the kiosk I could hear them but they couldn't hear me.

Omar R. le

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Excelente hubicacion ya que la seleccione porque mi mudanza era al lado del local en donde debía entregar el camión

Sean P. le

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Le client n'a pas laissé de commentaire.

Christopher G. le

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Le client n'a pas laissé de commentaire.

Francis D. le

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Le client n'a pas laissé de commentaire.

Gayle E. le

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Le client n'a pas laissé de commentaire.

Suzanne W. le

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Le client n'a pas laissé de commentaire.

Desiree M. le

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Le client n'a pas laissé de commentaire.

james R. le

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THE MOBILE AP FOR PICKING UP AND DROPPING OFF IS WAY OVER THE TOP, ESPECIALLY THE DROPPING OFF. IF YOU CAN'T FIND WAYS TO SIMPLIFY IT, GET RID OF IT. VERY MUCH OF A TURN OFF; I WOULD NEVER USE IT AGAIN. FOUR PICTURES TO UPLOAD, AND THEN ALSO ADD MOST OF THE SAME INFO YOURSELF? ALSO THE CAMERA AP DIDN'T WORK ON iPhone 7; HAD TO USE MY SONS PHONE.

Carrie S. le

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Le client n'a pas laissé de commentaire.

Amit C. le

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The office was closed at pick up time and their were no instructions given how to get truck keys. After talking to customer care I could get code to open box and collect keys. It took me an hour out there to complete it so it messed up the pick up scheduled for me.

Bob W. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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We arrived after store hours to return the UHaul. It was easy to find and easy to deal with. Very safe and clean looking location.

Thomas J. le

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Le client n'a pas laissé de commentaire.

Abbey D. le

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Le client n'a pas laissé de commentaire.

Gary S. le

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The truck I rented was a little lose in the front when on the freeway but other than that no problems. Probably just needed an alignment.

David C. le

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Le client n'a pas laissé de commentaire.

ROHIT M. le

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Le client n'a pas laissé de commentaire.

Craig S. le

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Nothing. Calvin was outstanding! There was a change from our original pick up to this location and he was great about explaining everything. We'd also chosen our drop off site with someone at Customer Service when we made the reservation. When my husband picked up the truck he was told that our chosen drop off was not a usual drop-off location. Calvin jumped right on it, getting someone on the phone who was also terrific in making arrangements for us to drop off at the originally chosen location. My husband wasn't familiar with the drop off city and made a point to know where the original drop off was located. Moving is tough enough but Calvin and the rep he worked with on the phone kept it from being more stressful by arranging for my husband to drop off at the original location. Additionally, the lower ramp on your trucks is a bonus and the design does seem more aerodynamic. My husband even commented that though it was windy he wasn't blowing all over the road. Thanks so much for taking care of us.

stacey C. le

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Great experience! Would recommend this location. I will definitely be back for all my moving or hauling needs again.

Joshua R. le

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Le client n'a pas laissé de commentaire.

Sean J. le

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Le client n'a pas laissé de commentaire.

Jason B. le

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Area was not clean but the associate was helpful.

nancy S. le

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Le client n'a pas laissé de commentaire.

Greg A. le

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Very friendly / helpful front counter agent. Even offered water, will use this location again.

Andrew S. le

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Le client n'a pas laissé de commentaire.

BRETT F. le

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None. The lady working there was great!!

Jenny A. le

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Le client n'a pas laissé de commentaire.

Paul C. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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Le client n'a pas laissé de commentaire.

PHILIP L. le

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Great experience very nice people

Alan N. le

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Ordered moving pads with the truck and those were not included when I picked up truck using 24/7 mobile app. Had to go to another location (further away)that was open earlier to get what I needed to begin my job.

Joseph W. le

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Le client n'a pas laissé de commentaire.

Margaret W. le

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After hours drop off, so no personal interaction. Safe, well lit and easy to find location.

Amanda Y. le

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Took them 2 days to process my return and I had corporate uhaul calling me to figure out why I havnt returned the truck. Every time I called they kept saying it wasn’t their fault I needed to call uhaul directly. It was just not a good experience.

Jayaprakash S. le

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Le client n'a pas laissé de commentaire.

Leann C. le

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The staff was very friendly and helpful.

Michael P. le

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Le client n'a pas laissé de commentaire.

Terry R. le

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Needed a padlock for the truck gate and none available or offered for sale. Apparently not something sold as a 'moving supply'. Otherwise, outstanding people and experience.

Earl H. le

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Le client n'a pas laissé de commentaire.

Sarah S. le

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So I placed this order Ahead of time they call me changing the location of pick up due to supplies The day before. Why would it even be offered if you don’t have it. This also added unnecessary miles, extra charges and required me doing 24 hour pick up. They Also had me take a picture of my drivers license when I first made the reservation when I tried to pick up a crossed a huge hassle trying to get verification which no one told me I would need besides my license which it wouldn’t let me go back and put in again. It also would not allow me to use my debit card even though for the reservation it did. Which made no sense because there were plenty of funds on my card. It was also so hard to find this location at first it took you to an appointment complex. Finally it only gave me a receipt for the gas and mileage used not the whole transaction. Will never do 24 hour pick up again Or return to that location while they are closed.

Jedd S. le

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Le client n'a pas laissé de commentaire.

amanda J. le

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Le client n'a pas laissé de commentaire.