Le client n'a pas laissé de commentaire.
Don G.
Customer Reviews for Triangle Toner Ink & Business Center
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Dropped trailer off after hours. Lot was clean and blacktopped.
Brandon P.Exceptional service
Glen H.Great truck and rental experience, but the top of the uhaul leaked onto all of our boxes and furniture when it rained. That was pretty disappointing.
Jared F.Matt awesome to work with.
JAMES C.Matt and George both awesome.
James C.Great location and customer service. Very easy to rent from this location
Robert W.Very easy rental. Staff was great.
William W.Location miss leading according to GPS. Maybe a sign to show office is on end in back.
Brian M.Staff was very professional
Francisco O.Nothing. I love this location. Friendly staff. Equipment is always ready at promised time.
PATRICIA O.Checkin process via the app requires access to my location, multiple photos, a survey and the ‘offer' of a $20 courtesy fee for taking the truck back, just too much time for an otherwise v. positive experience. Parking instructions could have been better. For UH: So impersonal, monetizing everything, induces minimum brand loyalty. The helpful gent in Greensboro at pickup on 1 Jan had the truck waiting and got it started while I checked out. It may be just a truck to UH, and moving is a highly personal, even memorable experience to most customers. Beware of the infection of the bean-counters.
Christopher P.Great service
TRINA C.Don't double book your trucks this was a huge inconvenience for my rental
Cynthia B.Make sure the trucks don't smell like stank cigarettes!
david D.They where fast and great service
MAURICIO G.Couldn't be any better. All three gentlemen I dealt with, from securing the reservation, picking up the trailer and dropping it off, were first rate. They were pleasant, efficient and very helpful. I did have trouble making a reservation online but I received help from the employee at the pick up location.
Joseph K.Great service, great helpful people at the counter. A joy to do business with.
Ken M.The 404 east six forks rd is excellent, the staff is great
FRANCISCO A.My truck was not ready at 10:30 and I had to wait for the party with the truck to arrive and finally left with the truck at 11:15. Better organization would have avoided this problem.
MARK P.Didn't do a walk around to confirm previous damage to truck
Monty A.Matt & George were friendly and very considerate with my unusual situation
Jennifer B.Trailer i return. Not safe to keep rent it
Eliluz Eugenia J.Drop off location that Uhaul informed me through email wasn't the correct one. Uhaul email me one drop off location but when I signed in my account to proceed with drop off process, was at a different location making us go to two different Uhauls stores due to incorrect Uhaul information.
Bianca B.follow the instructions. was set to pick up a 10 foot TRUCK remotely got a 9 foot VAN AND HAD TO WAIT UNTIL 10...but the employee was late getting to work. I was paying movers to WAIT. I called and ask to speak to a supervisor and was left in hold for an hour by the rude person that could not answer simple questions NEVER AGAIN
Carrie D.Matt and George are great. We use this location all the time
BENJAMIN S.Improve customer service. Do not take a reservation at one location and when the customer arrives, tell them that they have to go to a different location to pick up the truck. Stop renting old, potentially dangerous vehicles.
robert W.Matt at Triangle Toner & Ink was super helpful & OUTSTANDING! We very much appreciate that he was so nice and took time to explain rental to us, etc. THANK YOU MATT!
Julie R.Location is not easy to reach
KARIM A.The pricing is too high and not clear. Please, allow customers to drop the vehicle to the closest location and not drive back to the pick up location.
Eugene U.I schedule my pickup and my reservation was on Capital Boulevard my pickup wasn't until 6. I caught a ride down there I got to the counter to pick up my U-Haul they tell me I spoke to pick it up on Six Forks Road what did she had being told me should have picked it up bone six foot road before but nobody told me nothing that experience was terrible DIY I pick my pick up on now the place I picked it up oh Six Forks Road was excellent the guy behind the counter was excellent he stayed until I get there I can't say nothing else but excellent thank you again sir
Stacey S.Matt was outstanding. Cleanest Uhaul truck I have ever rented. Pleasure to rent there and I will be back.
Gary D.Ease the online check in process
Alessandro A."How would you rate this location overall?" I do not know the criteria to give a fair rating so I will say "Excellent" based solely on the location.
Kerwin S.Everything was great! Customer service was yop notch and very friendly.
Ryan H.No suggestions. The trucks were ready with all options when I picked them up. The return process was really easy and quick. Well done!
ROBERT S.It was all great.
ROBERT S.This was the best experience I've ever had over the years
Curtis J.I didn't want the insurance but still had it added on to my bill. The price per mile is really high and got charged an extra day with the miles I used. If it wasn't the last resort I would've went elsewhere.
HENRY S.Not over charge and falsify holds and temporary or non to customers, and have nicer associates once returning said vehicles
Brittany B.If using Truck Share look into closely the requirements for picking up the truck
Mike B.The system that UHaul uses is horrific. It takes forever to load a simple screen. 45 minutes for 2 customers to get the equipment they came to pick up? The location was fine, The gentleman who worked there was great, But the system that you use is horribly outdated and severely needs an upgrade.
fred B.The online Uhaul system is very slow and frustrating.
Samantha D.First reservation at Northridge Auto Spa did not work...repeated error messages with app and website. Waited 40 minutes at 800 number before I got help. Told first reservation didn't process properly, although I had a conformation number. Was given a new reservation and location, which worked. Cost me 3 hours of waisted time.
Charles H.I would not recommend uhaul in general to a friend after my last experience. I have been renting from uhaul for over 20 years and never had an experience like I did with the last rental. The original location didnt have our truck and no one notified us of that before we got to the property. The loads also never apologized and seemed to be combative as though it was somehow our fault. She sent us to a location 15 minutes away (now 20 mins from our house). We had movers at our house and had to cover their fee while they sat in our driveway and wait another 1hour for that location to open. The truck we received had a melted Oreo on the dashboard and the back was filthy and we had to sweep it out to remove all the dirt before using it. Terrible experience and the $50 comp is insulting.
Zachary W.This location exceeded my expectations by a long shot. Everyone who works here should get a raise.
Zachary C.Matt was extremely easy to work with and very organized. Will use again in the future
Sterling C.