Évaluations des clients Triple A Appliance

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Triple A Appliance

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JESSICA M. le

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Absolute worst experience I have ever had with Uhaul! My reservation was for 9am I had hired movers! I have the last who made my reservation my card number the day before when I got there at 8:50 the man was just clicking random things and wasn’t entering information correctly giving him the red stripe across the top telling him what to fix it about 15 minutes of him doing that I started typing in my OWN information for him and got to the last page where It asked for a card again although that should have been on file so when I give him the card number it went to a page that mentioned a $100 deposit and he did something and next thing I know the card is declined he tried again declined again then he proceeds to tell me I don’t have any money in my account I was there for 45 minutes at this point so it’s Saturday and he’s saying I have to now pay cash but instead of it being $91 it’s $191 because of the deposit. I end up using my sisters card and he gave me a receipt for $91 when I returned the truck they charged my card for $91 so there was absolutely no reason why my card would have declined his transaction but accepted the one later from the same company same amount! That was completely unacceptable I had movers I was paying by the hour and because of this I had to pay for a extra hour to get the truck! Had I known I would have got it from Marion and just paid the extra money for the mileage

natalie B. le

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Be more professional on the phone and then change your attitude when I showed up in person!

Christopher L. le

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Closed when I dropped off

Barbara S. le

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I was very upset when I went to turn in the uhaul. The place I got it from said if I needed it an extra couple of days it would be $40 for the uhaul and $20 for the trailer. I needed it for 2 more days which is $$120 I got charged $170 ! It was never told to me since I bought the insurance that I had to pay for insurance for 2 more days what a rip off ! I had already paid $170 for insurance that should be plenty for 6 days !!!!!!!!!!!!!!

David F. le

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We were held up time wise as the gentleman at the Land Street Location was not on time for work. We had to wait. The gentleman then said we owed $100 now and he did not read the contract that had already been paid for at a different location. We received a vehicle that the sun visor fell off in his parking lot before we could leave. Then returning the vehicle with no damage and with the correct amount of fuel and clean, refused to give us back the $61.49. We had to drive across town to a different facility 5 times and still never received all of the money owed to us plus we had to spend time and money because your associate refused to do his Job. We will not ever use his facility again. If you only have him we will use some other company to do business with. We appreciate the across town associate Stephanie at the Horse Shack she is top notch, and she showed her concern and care for us. Good day to you. I feel we should be compensated for our troubles with your man who had a lack and care for us as customers.

Jesse Y. le

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Le client n'a pas laissé de commentaire.

steven R. le

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Le client n'a pas laissé de commentaire.

William J. le

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Doing the self check out was a nightmare. I wanted to pick it up at 5pm but the app couldn’t find my reservation. I spent over 3 hours total on the phone, mostly on hold and didn’t get the truck until 9pm. His caused us to have to work late into the night. The whole system is not very reliable and I was not happy with how it worked, at no fault of the rental or drop off locations. Was not worth the amount spent for so much hassle.

JOANNA H. le

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Le client n'a pas laissé de commentaire.

JOANNA H. le

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Le client n'a pas laissé de commentaire.

Aaron B. le

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Le client n'a pas laissé de commentaire.

Cynthia K. le

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More units to choose from I had ordered a small trailer and it was there, but I needed a bigger trailer and there was not one there.

preston C. le

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Le client n'a pas laissé de commentaire.

Josh J. le

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The man in Harrisburg was wonderful! The place was a little run down. The truck was dirty and was 3 quarts low of engine oil that I added myself when I got home. The truck ran good though.

Dennis W. le

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Le client n'a pas laissé de commentaire.