Évaluations des clients Triple M Auto
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Triple M Auto
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
John S. le
They went above and beyond to answer questions, provide assistance and make my experience a great one. Super professional and kind.
Wijitha N. le
I recommend this place here in Iowa Falls, only because there is no other place within 50 miles.
Annette R. le
Very kind, knowledgeable and helpful!
Wren H. le
We dropped off the truck during off hours, in great condition. The next day we were assessed a cleaning fee. I called to challenge it - the location did not take any pictures as proof. The fee was refunded. TAKE PICTURES of everything to protect yourself.
Amanda L. le
No issues with puck up
Stephen B. le
Your trailers really need jacks on the tongue, I rented a 6x12 trailer. It takes 2 hefty people ti lift on to hitch. Maybe smaller trailers you can get by. Had i been dropping this off after hours I couldnt have unhitched it.............
Carla G. le
Very helpful and friendly.
June H. le
Great courteous service,will definitely use again
Jay H. le
Disappointed that this was not the location that I reserved the truck - and the after hours key box did not work - thank goodness the staff happened to come by the office on other business - they got everything worked out. Wish I did not have to go to a 2nd Uhaul location to get furniture pads and dolly. The staff did contact us and tried to help out.
Cassie T. le
He didn’t read the comments which ended up costing me time and me getting overcharged. They said I should receive a refund but they were quick to take the money out prematurely but I’m still waiting on that refund. Just not good service.
rebecca N. le
Had reserved a truck for Waterloo. Was told there weren't any available. Had to go to Iowa Falls to get one. When driving past the Waterloo location there were many similar trucks in the parking lot. Was frustrated that we had to drive 40+ minutes. The people we worked with though were helpful and accommodating, cut some of the cost.
Brad H. le
Fantastic customer service!!!!! I will absolutely be bringing my business back
Richard S. le
This was a new u-haul outlet, they need more trucks and trailers. They were happy to get the trailer I dropped.
Amy F. le
This is twice I've rented from Uhaul in the last 2 years and both times I've had to use equipment that was not what I reserved. It seems that your fleet is not large enough.
Scott L. le
The location has nothing to do with how I feel... U-Haul made this experience hard enough...I booked the truck 7+ days in advance and I still had to drive a hour...I was compensated miles great but my time is worth money not taking off miles that I wouldn’t of had to drive in the first place...just an awful experience I do not believe I will ever use U-Haul unless it is the absolute last result...then again I just might not move if that’s the only option
Pamela C. le
The staff was very helpful and knowledgeable. Gave me pointers that were helpful for me to use the trailer!
Bob F. le
Outstanding truck condition and performance.
KARL B. le
None, everything was excellent.
bernel K. le
Great service