Évaluations des clients Tristate Yard

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tristate Yard

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

gail N. le

Évaluation :

Very friendly and fast

Dennis F. le

Évaluation :

Le client n'a pas laissé de commentaire.

John E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cynthia B. le

Évaluation :

The lady that helped us was very nice. However the truck cab was very dirty. There was a huge sticky puddle of something in the passenger floor , there was white residue in the cup holders, additional white residue in the tray behind the cup holders, it did not look like it had been vacuumed,and the seatbelt stunk of body odor and cigarrette smoke from the previous person which was extremely hard to have to smell for my entire trip. When the truck was pulled up for me, the air was already blowing in the truck. When I left the pick up site, I realized that the truck was not cooling off so I called back to tell them that I couldn't get it to cool. She said to bring it back. When I got there someone went out and showed me that I just needed to switch to the snowflake sign on the knob for A/C so that was my fault that I didn't check out the knobs that I assumed were set correctly by the people when they pulled it up. However as I was driving back to get the air conditioner checked, she started trying to find me a new truck so evidently that canceled my original contract. When I left with the same truck that I started with and then tried to drop it off in Athens after cleaning up all the mess inside from the previous person, I found out that they had no contract on me. It it took the man in Athens drop off spot 45 minutes and talking with 6 different u-haul people to get my contract finally done and my vehicle turned in. This was a huge waste of time for me on a day that we were pressed for time with move in stuff and didn't have that extra time to be taking care of contract issues. Athens State Street drop off was great though.

Heather L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Keith R. le

Évaluation :

Where to park the truck was a little confusing. First I parked on one side of the building, then saw a sign to park on the other side. When I dropped it off, one of the employees outside loading tires into some other trucks told me to just leave it and they'd take care of it. But then for two days I got emails and calls telling me I hadn't returned the truck. It eventually got sorted out, but they didn't "take care of it" in a timely way.

Christopher S. le

Évaluation :

Tristate Yard was great to work with. Friendly and knowledgeable staff. Terrific experience. Thank you, Tristate Yard!

Bradley C. le

Évaluation :

It was a junkyard next to a barbed wire fence and a dog barking on the other side. Also this was the second location I had to drive to because the first location never had the truck delivered. THEN I had to drive to a regional facility to pick up the appliance dolly I requested. Bad service and bad location. Fortunately, Uhaul did comp some of the price of the truck and the phone reps were nice, but the locations and situation still sucked.

Shannon S. le

Évaluation :

Never again...... Ever!!!!!!!

Max S. le

Évaluation :

Le client n'a pas laissé de commentaire.

steve T. le

Évaluation :

Le client n'a pas laissé de commentaire.

KEITH S. le

Évaluation :

Have them understand accessory rentals

Keith S. le

Évaluation :

They don't understand dolly and/or blanket rentals.

joann E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steven F. le

Évaluation :

They didn’t even cancel the ticket. I got a phone call the day after I dropped it off asking when I was going to drop it off.

Charles K. le

Évaluation :

Le client n'a pas laissé de commentaire.

DeVante D. le

Évaluation :

Professional and prepared staff.

LORI S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Harmeet S. le

Évaluation :

I did not like the service with U-Haul in general - was truly disappointed that such a large organization was so disorganized and generally unhelpful.

Zinea F. le

Évaluation :

Very pleased with the customer service and I would go there again for all my moving needs.