Le client n'a pas laissé de commentaire.Richard V.
Customer Reviews for Tropicana Clearwater Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Clearwater, FL 33761
(S Of Curlew Rd)
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 4 h pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had to make several changes to my reservation and the guys at this location were very accommodating. Always efficient and smiling. I know I will use them again.Debbie M.
Wouldnt rent or store anywhere else . Tropicana Mini Storage consistently provides us the best customer service and supports our business needs . Thanks for all you guys do!Matthew G.
The air conditioner in the vehicle was not working but other than that everything was perfect.ELAINE B.
Le client n'a pas laissé de commentaire.Heather F.
You guys were Awesome!!!Donna E.
Friendly service, everyone was super nice.TRACE Q.
Le client n'a pas laissé de commentaire.John B.
Excellent service à la clientèleChristopher K.
The staff at this location were amazing. Helpful, friendly, and knowledgeable. They should be the example set for others as to how an employee should be!David C.
Great staff, fantastic support would definitely recommend.Tony G.
Le client n'a pas laissé de commentaire.Mike D.
Guy was very kind and helpful. Gave me info to make claim.Janetta S.
Le client n'a pas laissé de commentaire.Don H.
Not the locations fault but the truck was quite old and seemed to be in need of repair. The check engine light was on the whole time, it shifted weird and it was a chore to keep it going straight down the road. Would t want to drive it far that is for sure.Vince W.
Awesome customer service.Kevin H.
Customer service was good.gregory W.
Le client n'a pas laissé de commentaire.Deacon J.
Le client n'a pas laissé de commentaire.denise B.
Le client n'a pas laissé de commentaire.jeffrey J.
Le client n'a pas laissé de commentaire.Pamela B.
Diego was very helpful and friendly. Clean location and convenientErika F.
Le client n'a pas laissé de commentaire.Mark R.
Awsome friendly staff! Very knowledgeable! ThanksStev S.
The truck I was in didn't have a working A/C so it was extremely hot being as this is Florida in the middle of summer. Otherwise the truck was good.Kelsey F.
Was charged for gas when the fuel gauge was messed up due to old vehicle and vehicle being on a hill. Spoke with employee who confirmed this and maintained that the charges should not have been added. I was charged 94,61 over what I should have been charged and have been trying to dispute issue with Uhaul but no one can help me.Vincent P.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Andrew S.
Please don't lying to the customer. Checkbthe fuel & vehicle right there infront of customer while he returning the vehicle. Don't charge extra later and justifying that there was 40+ dollar fuel charges for driving 9 to 10 miles. Very very unsatisfied with the service.Yadav B.
Le client n'a pas laissé de commentaire.Loraine K.
Excellent customer service.David K.
Le client n'a pas laissé de commentaire.Michael B.
Not charge for fuel when vehicle was returned with more fuel than it left with!Kent N.
Le client n'a pas laissé de commentaire.Patricia P.
Make all charges known up front.Herschel P.
The vehicle was old and very difficult to driveJeff W.
No need for improvementAlan M.
Fantastic! The best is the business.MATTHEW G.
Le client n'a pas laissé de commentaire.Tyler N.
The truck I rented was clean but was falling apart. Drivers side door arm rest was gone. The drivers side door window opener was broken and would fall off when trying to open the window. The truck had trouble shifting into drive. There was no visor on the drivers side. If I wasn't on a moving deadline I would've cancelled my reservation, and I've been using U-Haul for years.DOUGLAS G.
The truck was older-definitely seen it's better days; was efficient and ran well. Was the perfect size for the job.Victoria E.
My # is 727-480-4628. I got a truck with 3/4 of a tank, was told it had a full tank, I called Diego the associate that checked me out know, he said no problem, just fill to 3/4. I drove 42 miles, I put 7 gallons in the truck. When checking out I was told I will be charged for the less than full tank. Manager said I should have taken a picture of the gauge??? also told me people lie to us all the time. Just bad customer service at Tropical storage in Clearwater FLMichael O.
The trailer was not hitches completely to my vehicle and became detached and hit the rear of my vehicle. After looking at what happened I also saw the chains had come off my hitch that was installed by the uhaul rep.David A.
Le client n'a pas laissé de commentaire.Yuri Z.
Delivered on all expectations.Charles F.
Please make sure you take a picture of the truck or whatever you rent from them at drop off. Also take a picture of the gas tank and the mileage. I had to deal with them charging me extra for the gas. Eventually they accepted their mistake and refund some of the extra charges. But it would have been nice if they had been more educated and polite during the process. Definitely won't go back to them.Chris K.
Always use this location for our Uhaul needs. Everyone is so polite and friendly.Lynn M.
They were awesome. They are my favorite in the Tampa Clearwater area.michael D.
Le client n'a pas laissé de commentaire.Thomas C.
I always use Tropicana Clearwater when I rent a truck. I also have a storage unit here. They are wonderful to work with and they are in a convenient place and it is vert secure.Tracey P.
Le client n'a pas laissé de commentaire.BETSY A.
Fix the broken door handles, cracked mirror, and terribly worn-out shock absorbers. Not very safe....Robert K.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.tammie F.
Nothing, Everything was perfect!Brianne G.
Le client n'a pas laissé de commentaire.George P.
Le client n'a pas laissé de commentaire.Donald T.
Le client n'a pas laissé de commentaire.James H.
Everyone was so helpful and went out of their way.MICHELLE P.
Great staff.Michael B.
Le client n'a pas laissé de commentaire.Peter M.
Customer service was very good. Location was good, office was very clean. Truck was really run down and in need of service.cheri G.
Le client n'a pas laissé de commentaire.Gaetano C.
The truck was not in good shape. Gas at less than 1/4! I said it had 1/4 before realizing it was on a hill. Then there was no dolly as ordered had to go down the road to get a dolly, adding mileage and using gad. Rediculous. Took nearly an hour out of our time to move! No I hight DO NOT recommend this at all!!!Amy B.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.edward K.
Le client n'a pas laissé de commentaire.Paula C.
Everything was perfect, especially the Customer Service Representative.KEN L.
Keep up with the great, friendly customer service!Matthew S.
These trailers should not leak. Make sure your trailers don't leak. It's simple, make available equipment that works and if the equipment doesn't work, refund that person's money and pay for the damages. Or just continue profiting with garbage equipment and see how long that lasts before an app replaces Uhaul.Scott F.
Le client n'a pas laissé de commentaire.Kasie B.
Great location. Received a call warning me that they were closing shortly, which I really appreciated. Pick up was the smoothest and quickest of my three experiences this year. Definitely recommend. Thank you!!FREDERICK L.
Le client n'a pas laissé de commentaire.Darlene H.
Nice crew was quick and efficient. Clean facility and trucks.Brian D.
Nothing. Your staff was amazing! Thank you again.Burton S.
Front desk was excellentDean C.
Le client n'a pas laissé de commentaire.Margery C.
Great teamSteve S.
Very little or no after service customer service from both this location as well as on the phone and e-mail. I was incorrectly charged for fuel surcharge and fuel shortage although the agent that took my keys said my fuel was ok - I was concerned that the fuel level changed after I parked on the grass and if I should go and get more gas. She mentioned that everyone had the same concerns after they parked on the grass. After waiting for more than 1 hour on the phone, the agent answering said I called the wrong customer service and after telling her that I have been waiting for over an hour, still transferred me and gave me the correct number in case I got disconnected. I eventuality got disconnected again while the recording kept repeating that the wait will be over an hour. I have now gotten 3 bounced emails from the email link on my receipt and there was no link or option for Chat although the recording said go online and use chat or email. UnbelievableCharmaine L.
They told me it was a 15ft bed. Got it home it was a little over 12ft. Brought it right back. They said sorry no refundsJOHN W.
Le client n'a pas laissé de commentaire.Travis H.
Reservation was quick and easy. Trailer was good to go. Donte the employee is the man stand up guy had me in and out in no time. Thanks againpeter P.
Le client n'a pas laissé de commentaire.CLAYBORNE T.
Le client n'a pas laissé de commentaire.Paul G.
The employees at Tropicana were fantastic! Super friendly, fast and knowledgeable. Moving can be stressful and renting a u-haul from Tropicana took a little bit of the pressure away. Merci.BreAnn S.
Le client n'a pas laissé de commentaire.Tasha E.
The CSR was nice and made the transaction simple.DENNIS H.
We rent a storage unit there for the 2nd time and also rented trucks from here. MerciJULIO F.
Even though the key switch isn't fully broken it really needs to be replaced as it was nerve racking that it wouldn't work so I only shut the truck off while refuling as I was afraid of being straned.Debra B.
NO COMMENTRaheem W.
Le client n'a pas laissé de commentaire.Cheryl D.
Le client n'a pas laissé de commentaire.MICHAEL S.
Super nice staffTina S.
No improvement necessary. Emily was so pleasant and informative and I would gladly recommend your business and great customer service. Kathleen AKathleen A.
Le client n'a pas laissé de commentaire.LEAHANA M.
Le client n'a pas laissé de commentaire.CARLOS A.
Le personnel était amical et serviable.Richard P.
The steering wheel was off. It darn dangerous to drive a 1000 miles with it being off kilter. Overall experience was good. The truck got me to Arkansas safe and sound so that's a plusPrachumpon T.
The lady that help my husband, was extremely helpful and kind.[SHARON H.