Le client n'a pas laissé de commentaire.KEITH M.
Customer Reviews for Trubilt Collision Center Altoona
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Unrelated to the location, but our reservation was "guaranteed" in St. Paul, MN. Later we were moved to Altoona, WI which was over an hour away from the location. We received no credit or anything for that service.JOSHUA S.
Great place but I had to drive 2 hours to pick it up because all the trailers were sold out in Minnesotaâ€¦ put more trailers in Minnesota!Tiana W.
Very friendly and helpful overall, especially helpful with the mix up of the original location not having a truck for me.STEPHEN S.
The process of initiating the rental was hampered and delayed by the requirement to have a "smart phone." I do not own a smart phone and I was frustrated by the insistence that one be used to take photographs of my license and to transfer information about existing damage on the truck. Fortunately my son, who does have such a phone, was with me and his device could be used. But I found it very annoying that U-Haul now apparently has a policy which now require that a customer possess a certain level of technical capabilities.JOHN R.
Le client n'a pas laissé de commentaire.Peter H.
This location did nothing wrong, what I did not care for was that U-haul changed the drop location from the one that we originally selected. The business was closed when we dropped off so we did not know where to park it since there were no other trailers there at the time. We picked the original location because it would have been open at the time we dropped off. For a first timer, it was confusing. That being said, we will rent again as it worked out great for our move, was fair pricing and great equipment. Thank you U-Haul!Brian D.
No improvement. We had great customer service at our drop-off point. Thanked is for choosing him. Would definitely recommend.Thomas M.