Le client n'a pas laissé de commentaire.Darcey M.
Truckleen of Spokane Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The tow dolly was dirty and cover with snow and iceDAVID S.
I think this is as good as it can get.Gary F.
Regardless of the state mandate, facial coverings were not worn. I have additional uhaul reservations but have moved them to another facility. It shows a lack of respect for the customer.DANIEL F.
Le client n'a pas laissé de commentaire.JACOB P.
Good enough!CHARLES M.
We dropped off the car hauler on a Saturday and I telephoned the personnel. Later that day a wonderful person called me putting me at ease that we had done the right thing with the equipment. Thank you , again for the best experience.EVELYN W.
Le client n'a pas laissé de commentaire.Marc H.
Horrible experience.Steve S.
Great service. Very accommodatingJIM B.
Delivery was a week late and communication on the uhaul website was misleading. The job stated done and I was charged for the job two weeks before it was done. Uhaul didn't know which site it was delivered to and couldn't find it for a day. The recommended movers online an hour away notified me the day before delivery the delivery address was out of their area. No other movers in this area so I had to find one an hour and a half away to do the job. Very frustrating working with uhaul this move! I'll use another company next time.KIMBERLY P.
Le client n'a pas laissé de commentaire.Steve C.
Great accommodating service for a one way rental.JIM B.
Le client n'a pas laissé de commentaire.Clinton P.
Le client n'a pas laissé de commentaire.ANDREW S.
Le client n'a pas laissé de commentaire.JULIE N.
Le client n'a pas laissé de commentaire.ANGELA STEFANIE W.
Le client n'a pas laissé de commentaire.RICKY H.
Le client n'a pas laissé de commentaire.PATRIA M.
Very great customer service.Ricke A.
Le client n'a pas laissé de commentaire.CHIN K.
I called earlier in the day and when I spoke to the owner and he gave me a time to drop by to pick up a trailer. I set the reservation up with his other location to streamline the process. When I showed up, the owner was nowhere to be found. I called his cell number since it was on a sign on the door. He told me that he didn't know I reserved it and he would be back shortly. I waited another 40 minutes for him to show up. I was there for over an hour and it wasted too much of my time. I expect people to be where they are supposed to be when they're supposed to be there. I understand unforeseen circumstances, but having lunch isn't one of them.JESSIE S.
Le client n'a pas laissé de commentaire.Tyde S.
Original truck had a hole drilled I to gas tank. I brought it to a different location that was open. Exchanged for a 26 foot at no charge. Took a while to get the original code to get the key to the truck which cost me an extra 2 hours with the truck exchange that was pretty frustrating, but Marc did everything he could to help once I called him. Uhaul 1800 number wasnt able to help me.Jesse L.
Nothing comes to mind!Nathan K.
Le client n'a pas laissé de commentaire.Faith L.
Le client n'a pas laissé de commentaire.Damien L.
Staff was fast and courteous. Being a single woman I was worried they reassured me, helped hook it up and gave me great instructions on how to haul the trailerJenifer M.
Le client n'a pas laissé de commentaire.Brandon L.
The man and woman at the site were very unprofessional, unpleasant and rude. There was also a large bottle of vodka sitting on the front desk of the office. It was a very uncomfortable situation. I never plan to use this place again and wouldn't refer it to anyone.Abigail M.
Le client n'a pas laissé de commentaire.Eric D.
It was wonderful. Took off a lot of pressure.Walter A.
Le client n'a pas laissé de commentaire.Don L.
The lady who works here is very nosy, and she definitely profiled me and my friend of using the U-Haul to transport weed. I didn't even dignify her remark with a response I was dumbfounded. It was none of her business what we were using the truck for as long as it was brought back in clean working condition. I have rented 100's of U-Haul in the past few years. And have never experienced the kind of service I received at Truckkleen U-haul. It was memorable experience in the worst way possible. F -Levi C.
Fuel tank was NOT full - which makes it really hard to judge on the return.Abdelhak A.
Le client n'a pas laissé de commentaire.Aquil E.
Le client n'a pas laissé de commentaire.velma N.
The windows inside and out were filthy. We had to asked to have them cleaned before we took the truck which someone did come out and clean them.Jamie W.
Le client n'a pas laissé de commentaire.J Stephen W.
Friendly, efficient service. This truck rental experience went smoothly from start to finish.George F.
The only thing, U-Haul could wash the Trucks more often. This Truck was nearly NEW! I appreciated to be able to use such a nice New Truck! Marc Fessler was such a great man to handle this whole moving experience. I will rent from him again, and send many people his way! Sincerely, Ricke AlfonsoRicke A.
Great friendly above and beyond service!Marta P.
Le client n'a pas laissé de commentaire.Jared R.
Le client n'a pas laissé de commentaire.Thomas P.
Make sure that the truck is actually full of gas. We only drove 18 miles when we put in gas we stopped the pump at 30,00 $ as we felt that was most likely more than we had used. The gas gauge say full BUT it is not full it will continue filling for several gallons.Melvin B.
Le client n'a pas laissé de commentaire.sean A.
Le client n'a pas laissé de commentaire.Sean A.
Le client n'a pas laissé de commentaire.Gerald D.
All good!!Patrick C.
UHaul needs to unify it's reservation system. Locations must compete for business and we were switched on both ends, costing time and moneyGARY P.
Nothing I can think of. As good as it gets already!Patrick C.
Le client n'a pas laissé de commentaire.Jared R.
I will be using this uhaul location again. I am very pleased. The owners are very friendly and service oriented. I will recommend them to everyone I know.Patrick C.
Make your prices reasonable. 400 dollars for a car trailer rental us outrageousRahn M.
customer service was excellentKaren N.
Le client n'a pas laissé de commentaire.Stacy F.
Le client n'a pas laissé de commentaire.mark G.
Great service. 15 ft truck roomy, engine powerful and easy to drive.Jean S.
Le client n'a pas laissé de commentaire.Sarah S.
Le client n'a pas laissé de commentaire.jeff J.
Le client n'a pas laissé de commentaire.Donald P.
Le client n'a pas laissé de commentaire.robert S.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Rick M.
Le client n'a pas laissé de commentaire.Charles R.
Not a thing. Excellent customer service. Helped me book my rental as well as answer my questions.James W.
The trailers need to be maintained.Pam N.
Le client n'a pas laissé de commentaire.Gerald S.
Le client n'a pas laissé de commentaire.Katherine W.
Nobody was at the location at the time of our return. So we left the keys and contract in the drop off box.Ray H.
Le client n'a pas laissé de commentaire.Walter S.
Great crew, super helpful, good priceSTEVEN J.
This location is great to work with.david R.
Be open, at least for half a day on Saturdays. :)Richard B.
Maintained, yes. Clean, no. Once I received the rental paper work. I was pointed to the general location of the trailer. It was up to me to hook trailer up. Before leaving I inspected trailer then left. After arriving to loading location, I swept out the mess left in the trailer. Mechanically, the trailer handled great. No issues.Brian E.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Kim B.
Le client n'a pas laissé de commentaire.Dale C.
Le client n'a pas laissé de commentaire.ANDREW G.
Le client n'a pas laissé de commentaire.Jesse M.
Le client n'a pas laissé de commentaire.Charles E.
Le client n'a pas laissé de commentaire.nicholas M.
Le client n'a pas laissé de commentaire.Jon M.
Keep up the good work! Thanks.BRYAN Y.
First of all the interior of the truck was a little dirty, but that's no big deal. a I would however like it if you guys would properly label the amount of gas in the vehicle as well as the mileage. As I was overcharged for both. Make sure too check all of these details before you drive away. Very kind staff though.JOSH M.
Le client n'a pas laissé de commentaire.MIKE J.
The people at this location is great!Walter S.
Have the U Haul Rep give after hour drop off information. Very good experienceDave C.
Le client n'a pas laissé de commentaire.ralph W.
Thanks will rent againJIM B.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.KITSAP COUNTY S.
Le client n'a pas laissé de commentaire.Randy F.
I would recommend having a more knowledgeable staff. There was some passive -aggressive behavior going on between some staff against a female staffer, in front of me, the customer. The lady was embarrassed. I was embarrassed for her as well.Juan G.
The roof of the 15' U-Haul leaked at a seam, and left my mattress wet along the entire edge that was on the floor. If not for the mattress being the first item encountered, the water might have damaged every box on the floor, as well as the contents inside. I am not sure how to protect a truck's worth of belongings from water that enters from the roof and puddles on the floor.Janice H.
The staff was very helpful with renting a car trailer. Stephanie is kind of new at the job, but was still very helpful. She was very personable. The manager, didn't catch his name, was very helpful as well.MICHAEL Z.
Le client n'a pas laissé de commentaire.CHRIS C.
Dealer went WAY out of his way to make UHauls screw up right. I had rented a 26Ft truck 8 weeks ago, and received a phone call from Betty at Uhaul Traffic telling me tough luck, no truck untill afternoon MAYBE. I had already hired a moving crew (also 8 weeks in advance since summer is a busy time) and I was royally screwed by UHaul. Thankfully, this dealer made it right. I will NEVER use Uhaul again due to the unprofessional and highly ineffective reservation process. But KUDOS to this dealer for fixing YOUR mistake!JAYE B.
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