Customer Reviews for Trucks N Toys Ltd
(Concessionnaire U-Haul dans le voisinage)

437 évaluations

33458 Xylite St NE   Cambridge, MN 55008
(One block North in between Cub Foods and Culvers)

(763) 689-1374

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(763) 689-1374

33458 Xylite St NE
Cambridge, MN 55008
(One block North in between Cub Foods and Culvers)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The promised vehicle was ready and waiting. They started it up so it would be warm for me (this is Minnesota in January), and check-in and check-out was very easy.

Don B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott R. 
Évaluation :
5

They are quick, friendly and very professional. This is a great place to do business.

Leroy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily N. 
Évaluation :
5

Change the website to reserve truck. I was sent nearly 200 dollars of stuff I did not need and certainly did not intend to order

David C. 
Évaluation :
1

The truck was dirty - paper and wrappers in the cab. Box of the truck was not swept out. Gas tank was below 1/8 of a tank stating we only had 25 miles left on the tank. I've never had to add gas to a Uhaul truck BEFORE using the truck. I have used Uhaul services numerous times and the second time I've used this location. This location does a horrible job maintaining their Uhaul services.

Amy B. 
Évaluation :
5

Awesome customer service. Response is fast

Brenda S. 
Évaluation :
1

When I dropped the trailer off, I was not told that they where gonna charge me for 3 days, vs 2. If I would of know this I would of kept the trailer for longer because I did have more stuff to move. Not a happy experience. I have rented before, and have not had an issue like this before. Normally I am told if I'm gonna be charged more. I had even called and told them I would be dropping it off at 1:30 and was not told that I was gonna be charged for another day.

Trenton F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Angela H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher K. 
Évaluation :
5

They are great.

KIM O. 
Évaluation :
5

I'm always pleased with renting trucks from Trucks & Toys!!

Denise N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
5

My pick-up location was changed at the last moment to an hour away and it was a big inconvenience to me. The location also only opened up at 9:00 versus 7:00 at the previous pick-up spot.

Michael M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lee Ann F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leon P. 
Évaluation :
3

24hour drop off is nice

Marcus L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOEL B. 
Évaluation :
5

I have used this dealer several times and keep coming back for Great service!

Jeff O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barsay B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chandra F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Great service

Patricia H. 
Évaluation :
4

nice people

joe S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Great customer service and equipment!

Dale L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina D. 
Évaluation :
5

I think the customers using this rental location will be very satisfied with the service this location offers

Gregory C. 
Évaluation :
2

I didn't like the service, it was too much of a frustration. I chose a nearer location, but was given a location for my pick up that was an hour away from where I live. I don't understand why you have to treat people like that. Upon calling customer service to change the location, I was told, if I don't want that location I can cancel it. That is very poor customer service. I have reserved this over a month, all to tell me the last day if I don't want the location I can change, knowing at that point I couldn't do anything about it or couldn't get a different service, since the date was close. This is my first time using it and I don't think I will ever use it again to go through that frustration.

Sandra O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shannon K. 
Évaluation :
5

Nothing great service

Cody G. 
Évaluation :
5

Drop off was challenging as parking lot was full, should have more available spots on Sunday when closed.

Brendan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
3

I had no contact with them, I dropped off in non business hours

Eugene K. 
Évaluation :
5

No comments

Jesse V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitch J. 
Évaluation :
4

Na

ABDUL A. 
Évaluation :
4

The truck didn't have any modern way to charge a phone. We needed to use GPS so that was a problem. Other than that it was great. The people at Trucks-n-Toys are great to work with. Dan & Colleen are both great!

Steve W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christiana L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc G. 
Évaluation :
2

They were disorganized and unprofessional in the office at pick up. Openly discussing dodging education loan collectors. We had an in town move, drove less than 80 miles and was charged us for over 150 miles When we called for information about the discrepancy, they said there was an -8 mile discrepancy in the odometers reading from the odometer check at drop off and the morning after. We calculated our mileage as our storage unit was roughly five miles from our destination so we drove approximately 60~ miles in total from drop off to pick up. They said they would investigate and call us back. Never received a return call. We also paid for a dolly to use and was not given one nor was the truck clean when we picked it up. What should have been an 100$ receipt was 183$ and now they are dodging our calls. Would not recommend the toys n trucks location in Cambridge, MN for uhaul rental

Haley F. 
Évaluation :
5

Very friendly, everything ready to go, will use Cambridge again.

Mi E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
3

Bad tail light Needs steering alighnment

Nathan D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick M. 
Évaluation :
4

Everything was ready when we picked up truck. Reservation clerk was amazing. She was very professional and knowledge.

Ronald D. 
Évaluation :
5

Make sure things aren't out of bags like the blanket was, I never used it either, I put it back in its bag for the company. I better not be charged for a non use of it?

Teresa T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc G. 
Évaluation :
5

The location was fine, but I WAS NOT HAPPY with having to go there. I was supposed to pick up in Lindstrom, NOT Cambridge! The two I spoke with was horrible and couldn't get me the truck in Lindstrom that I made the reservation for 2 months ago. And to top it off, he said I would have to pay mileage from Cambridge to Lindstromâ€"NO WAY! It took an extra 2 hours out of my day, twice! Very terrible experience and he was very unprofessional! The only bright spot was the lady in Cambridge, she knew what she was doing. If she was in Lindstrom, I'd go with her every time. But overall, totally disappointed with this rental and shouldn't have been charged at all fir what I went through. Will probably look elsewhere next time I rentâ€"which happens to be 4C minimum per year.

Mark N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA J. 
Évaluation :
5

Very professional and helpful. Only place I've ever used that actually act like they care!

Cynthia D. 
Évaluation :
3

Again, a repair shop which is why the location is rated as average.

Daniela W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KARIN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVE D. 
Évaluation :
5

Very friendly and accommodating.

Raymond R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert I. 
Évaluation :
3

Returned truck on Sunday and they were closed so had to park outside the gate which was tight due to being a large truck and 3 trucks were already there.

Mark G. 
Évaluation :
4

Staff was very friendly and easy to work with. The truck I rented had a bad seal on the driver's side window. Very noisy while driving. The tires were bald, which isn't good in snowy Minnesota.

Aimee C. 
Évaluation :
5

Trucks n toys was awesome Only complaint was the Uhaul changed my return time time

jeremy C. 
Évaluation :
3

Trailer was dirty, old, and very worn. Kept getting calls about when we were going to return the trailer even though we rented it for 24 hours. Not cool. Felt like we were thieves.

Alvin Paul A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane G. 
Évaluation :
5

Outstanding service! Things went very smoothly and I was treated well! Merci!

Allen M. 
Évaluation :
2

This location was not our original request but due to "limited availability" we had to go an hour out of our way to pick up a dirty truck. The safe move was not included which was on our original reservation as well as the drop off location was changed. This was not our first uhaul experience, we had 4 trucks plus several trailers this year alone so we know how most operate but let me say this rental was not pleasant from start to finish.

William L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARLOW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt G. 
Évaluation :
5

At the time, sorry to say, I was too focused on my own interests and, in pushing for an early-as-possible pickup, I'm sure my perturbation did not go unnoticed when, upon arriving as scheduled, I learned that the previous renters would be 10 minutes late in returning "my" trailer. For their part, the latecomers, were quite apologetic; moreover - unlike myself - the Trucks & Toys folks, Dan and Colleen, were most patient throughout the process and graciously went out of their way to be accommodating, even providing hands-on assistance to help expedite my departure. This was my first experience with Trucks & Toys, but I'd have to say that "customer friendly" is an apt description of the service I received... and equally befitting the service I observed firsthand being provided to several other clients.

JOHN T. 
Évaluation :
5

Great place - easiest to work with U-haul location that I have ever used. Wish they were all this helpful and friendly.

Raymond H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Eugene P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley B. 
Évaluation :
5

Great service!! I returned the trailer, someone backed it in the parking spot and unhooked the trailer and I drove off in 5 minutes. Thanks for such great service.

LEROY S. 
Évaluation :
5

The staff was very friendly and helpful

Mike P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rolland U. 
Évaluation :
5

Great customer experience

Tim O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

evan S. 
Évaluation :
3

I was treated horribly at pick up. I asked if I could extend the time NOT THAT I WAS GOING TO . So they canceled my reservation. How horrible. My movers had bailed due to holiday weekend. I needed my stuff moved out 9f our home we sold and closed on Friday morning. I have an extensive rental history from uhaul with always bringing equipment back early and clean and more gas than what I started with. Same this time. I had equipment back 4 hours early more gas than needed. Colleen was great there. Dan said your husband can handle lifting the hitch on the cargo trailer hes going to break his back anyhow moving. How rude! He was not nice. Colleen was great!! I feel uhaul owes us a big apology. The truck stunk of smoke. Yuck!

Laurie W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY S. 
Évaluation :
3

We were disappointed that we had to rent a car and dive over an HOUR to pick up this truck from our original location, with only a day's heads up.

jamie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William H. 
Évaluation :
5

Everything was excellent

Aaron S. 
Évaluation :
3

I had to ask which vehicle. No furniture pads or dolly. Ms cotton

Cindy C. 
Évaluation :
5

The equipment was clean, but the tail and brake lights didn't work. Also, I was supposed to pick the trailer up at Sudsy Cowgirl, Inc. but the reservation was switched to this location without notifying me. I don't know whose fault that is but it did cause me some issues.

Danielle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Overall a great experience. I will definitely be going back when the need arises !

Mark B. 
Non les évaluations ont été soumises pour cet établissement.

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