The trailer lights would not function during initial testing. Tester device connect to the truck harness passed. The trailer wiring harness has a mid-line connector that once I disconnected and cleaned the contacts every light functioned on the trailer as expected. Better maintenance would be beneficial to reduce complication at time of rental.Austin Z.
Customer Reviews for True Master Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kerrville, TX 78028
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
One of the best uhaul in Texas! Highly recommend!!Jesus A.
Le client n'a pas laissé de commentaire.Garret G.
Excellent service! The people were extremely kind and very helpful. The location was very clean.Kelli G.
Customer Service is Alive & Thriving here! That's why I always come back. A lot less expensive & a whole lot less hassle than having my own trailer. Merci!ALAN J.
Le client n'a pas laissé de commentaire.troy W.
Crystal in kerrville is great. Took care of what all was needed. Hook us up and gave several packing tips. On the drop off in Plano 103 temp and guy there friendly back trailor in spot unhooked and. Check me out on his phone..took less than 5 minutesmichael C.
Krystal was very helpful and answered any and all questionsScott B.
Le client n'a pas laissé de commentaire.Joseph S.
I just dropped the truck off after hours so I don't have any notes on them.Traci F.
Le client n'a pas laissé de commentaire.Nancy K.
Le client n'a pas laissé de commentaire.Lynn F.
Very friendly nice staff, pleasant and helpful. Will use them againLiz J.
Le client n'a pas laissé de commentaire.Kimberly M.
Le client n'a pas laissé de commentaire.Ronald H.
The problems we had were that there was no communication about the location being close the day that we tried to pick up the trailer so we had to change around moving plans. Then the next day that we went to pick it up they still did not have a trailer ready. Thankfully there was a trailer we were able to use that did have a broken tail light. Would be nice to have a discount on thatChristian C.
it was the friday of the memorial weekend and there was only 1 attendant at 2pm. i arrived for my 2pm appt and waited 30 minutes to be processed. my experience with attendant was very helpful and thorough. I felt very secure and taken care of. I paid upfront with card only to find a discrepancy with my drop off location.jessiame L.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.Judi W.
After drving for three hours and then waiting for nearly an hour in the store to pick-up my RESERVED PRE-PAID 6x12 trailer, I noticedt the store manager was hooking up the (2) remaining 6x12 trailers to another customer's vehicles - a customer that did not have a reservation.When I inquired before either trailer was hooked-up to the other customer, he said he made a mistake an could I use a 5x8 instead. He then said he could get me a trailer, but would I mind waiting until he had taken care of the customers who arrived after me first! I told him yes I would mind. I eventually had to drive to another location to get the 6x12 trailer. Most disappointing experience.Brian L.
Le client n'a pas laissé de commentaire.Kathleen T.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Debra D.
Outstanding service. All employees were polite, friendly, professional and extremely helpful. I am sorry I didn't get the names of the Supervisor and his employee . Both are significant assets to your company.Joseph K.
Seemed like a fast easy process and I honestly am ashamed I haven't rented more trucks and trailers for around town needs. Very helpful!ANDREW JOHN M.
You guys are greatâ€¦made everything so smooth! Have already recommended you to my neighbor. (A friend wishes you had a trailer with a ramp he could load his ATV upon.)ALAN J.
Great servicekristie S.
The Man That delivered and picked up the pod did an amazing job. We really appreciated his service.mellissa D.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.Anders H.
Excellent experience in every way thanks!Gabriel S.
It would have been very helpful "if" the people that I rented the truck from told me and made it clear what the expectations were of how to "leave" the truck on a weekend. Plus cleaning out the truck etc. Otherwise, i find it very interesting how uhaul makes it all work!!!Harley S.
Was very busy, several customers arriving at same time & waiting with only one representative but she knew how to greet everyone and take care of everyone with great customer service and she was very fast & efficient.Deanna D.
Le client n'a pas laissé de commentaire.Ken B.
Le client n'a pas laissé de commentaire.Mary D.
Guided me in backing up the trailer in a driving rain - wow!Matthew G.
Le client n'a pas laissé de commentaire.Caryn G.
Le client n'a pas laissé de commentaire.Sean B.
Thank you , best uhal renatal in townGabriel V.
We'll-run, efficient, well-organized, perfect. Merci!marguirite H.
Le client n'a pas laissé de commentaire.Wesley C.
They did not have my furniture pads and wanted me to drive 30 mile out of my way to pick then up.James H.
Le client n'a pas laissé de commentaire.Pam V.
Keep up the great customer service 👍DANIEL F.
Le client n'a pas laissé de commentaire.Sergio F.
They were great worked with us every step of the wayBill T.
I received very good service at this locationCharles W.
Great customer service!James K.
Le client n'a pas laissé de commentaire.Johnny L.
The automated text which was sent to me to confirm my rental at this location gave a phone number contact that was disconnected when I attempted to call it. I informed the location and illustrated the non-functioning number and they said they would check into it.Glenn W.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!