Évaluations des clients True Value Taylor Rentals of Kerhonkson

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de True Value Taylor Rentals of Kerhonkson

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marco T. le

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Super friendly and acommodating....the staff really helped us in an emergency and made the details easy to figure out.

claire S. le

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Le client n'a pas laissé de commentaire.

jennifer C. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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The gentleman at the desk was extremely helpful and friendly. Will use this location again and recommend it to family and friends.

lawrence T. le

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Le client n'a pas laissé de commentaire.

Thomas G. le

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Very nice!

Philip R. le

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They were very thorough and quick to get us through the process.

Reyes R. le

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Having more 20 foot trucks because it's hard to get one. There only few ones. I had it hard time to get one. I called 7 uhaul companies, and no one had it.

Samuel S. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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I couldn't have been easier to rent from this U-Haul location. Thanks!

jacqueline G. le

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Le client n'a pas laissé de commentaire.

CATHLEEN W. le

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This is an awesome dealership & Tome is great!

Diane W. le

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The first truck that was issued to us was a big piece of crap. Rear door broke and wouldn't open. We had to drive 60+ miles to get the door open to get our stuff out. We spent over 8 hours just trying to get door open. Numerous calls for roadside assistance, lost calls, long wait times, I had to take the next day off of work to rent another truck to finish moving. Then we were told that they would refund me the charge of the truck but had to charge me for new truck even though it wasn't our fault truck was broken. I never expect anything for free but this rental experience was the absolute worst. Days, hours and patience wasted. We even had to spend an extra day at our apartment because we weren't moved out by the 1st. We spent a lot more money because of their broken truck they issued me. We will not be using Uhaul again. We could have saved a lot of time and money by just taking multiple trips with our car and truck but figured it would be less of a hassle to rent a Uhaul and make one trip. Wrong! Never again!!

aron R. le

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uhaul don't treat nice they customers

Nicole L. le

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All easy enough, but charged me for a fuel refill, despite my already having corrected it at the pickup location.

Diane W. le

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Don't issue broken trucks!!! I spent over 8 hrs dealing with a broken rear door that wouldn't open after we loaded the whole truck. Multiple calls to customer service, multiple calls for roadside assistance after calls "dropped", multiple agents, multiple attempts to get door open finally got home at 9pm and went to open rear door in the morning, broken again, a different part. Absolutely rediculous!! People on the phone were plesent but service was terrible!! And after all this, I was still charged for the truck. More of a headache to rent truck than to just pack my car and make multiple trips. Never again!!!!

Polly G. le

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Le client n'a pas laissé de commentaire.

Kathy A. le

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Nothing

john N. le

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Le client n'a pas laissé de commentaire.

Gerard P. le

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Le client n'a pas laissé de commentaire.

Daryl S. le

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The rental locations are excellent. U-haul is the problem. I make a reservation online for a specific rental and it is confirmed by U-haul. The day before pick-up every time I rent from U-haul, I receive a phone call from U-haul that my reservation is being modified or cancelled. There is no point on making a reservation with U-haul. They are capable of taking the reservation, they just haven't learned how to "hold" the reservation I request for my needs. These review questions are asking the wrong questions. The U-haul rental location is trying to work with the customer, but U-haul is actively working against the rental location and the customer. It isn't fair to rate the rental location due to U-haul's poor first come, first served mentality when a reservation is in theory supposed to hold a request for a specific needed rental. Renter beware.

Alexis Q. le

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Le client n'a pas laissé de commentaire.

Luis M. le

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let me drop the rental at a different location at no extra charge.

David S. le

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It is truly a crying shame that corporate treats my local dealer like garbage. I can and have walked there from my house, yet reserving online OR by phone through corporate, they would have me drive over an hour away to get my vans. Now I make my reservations in person to avoid the hassle.

PETER D. le

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Le client n'a pas laissé de commentaire.

VIOLA O. le

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Le client n'a pas laissé de commentaire.

POLLY G. le

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My favorite uHaul location

Blake A. le

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Le client n'a pas laissé de commentaire.

FRANCISCO B. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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Le client n'a pas laissé de commentaire.

POLLY G. le

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See other comments. I will need to request payment for bolt cutter I need3d to buy. Also, I dropped trailer off where I told you ai would, and where I put on my order form, but you wanted it elsewhere, and did not know where it was. It also took too long to find the trailer I needed. You could improve your software to find available equipment.